MoonBear

MoonBear supports this item

Supported

49 comments found.

Hello Jaynesh,

I’m a Themize customer who needs a little help most urgently.

I see you’ve removed the theme and therefore discontinued support for it but I would be most grateful if you could just indulge me this once.

What I need is help with inserting an ad banner in the header so it is aligned right, beside the logo (which is of course, aligned left).

I’ve already achieved re-arranging the logo and navigation as I want but can’t seem to be able to place my ad banner div in-between the logo and navigation menu, much less make it horizontally aligned with the logo.

I’m stuck and wouldn’t be bothering you if I really didn’t need urgent help with this now. I’ve also sent a copy of this to you via your profile with a link to my site (which I’d prefer not to post here).

I hope you can spare a minute to help with tips.

Thank you!

Hi,

The themize theme will be back once we have completed the update for it.

Can you provide the link to your site so I can see what have you done so far.

Thanks

Hello Jaynesh,

Still a satisfied themize customer hoping you’ll be bring it back sooner rather than later as its been 2+ months already.

That said, I could use help with one or two minor support issues if you don’t mind?

Hello Jaynesh, i decided to buy the Avian Theme, but just at that moment it disappears from my collection list. I was shocked! After that i decided to buy themize and the same… may you please tell me what’s wrong with these themes or is there any chance to get these two themes one time again?

Sorry to disturb you in the wrong support, but I was desperate …

thx

Hi,

Sorry for the inconvenience.

Can you send me an email via the contact form on my profile so I can email you these two themes.

Thanks

Is Themize theme gone forever without support?

Also there is feed back about it being ‘pre-hacked’ with encrypted code in it.

Still nothing, I’ll advice anyone considering buying anything from Jaynesh to look at how the current clients are treated.

Hello,

Sorry for the delay. We are currently in the process of updating Themize so it should be back up soon.

If you have any support related questions you can send us an email via the contact form on our profile.

Thanks

I am trying to receive help regarding the Themize theme also, visual composer needs an update that fixes the buttons not receiving links issue. My website will not work currently without this, I was hoping that you could remedy this solution sooner rather than later. I know that you are working on a larger update but this issue is making my website effectively useless at the moment.

Hello,

Can you send me an email via the contact form on my profile so I can send you the latest version of Visual Composer.

thanks

Are you still planning to re-post and update Themize and/or the VC plugin within?

Buyers, take note that any purchased themes may disappear from ThemeForest like Themize did a few months ago.

Hi,

If you can send me an email via my profile then I can send you the latest version of VC for now.

I too am having a problem with the Themize theme I purchased, and the mobile responsiveness has rendered my website unviewable. Is there an update for this to correct what the last Wordpress update did to it?

Hey Jaynesh, I have the Themize theme and have an issue with the woocommerce setup. On the check out page, doesn’t show the drop down menu for the state and country.? I hope you respond soon. Best

Hi,

Can you provide your site URL so I can take a look at this.

Thanks

Yes thank you. the link is the following: http://www.letchowebs.com/payton/?page_id=216 The only solution i used to be able to make the drop down menu for state and country to show was adding a short script to the .php but it is still not a good solution because it does not match the theme. Plus on that page the form for the billing information appears right after the shipping in stead being optional by selecting the box like it is on the actual checkout page – http://www.letchowebs.com/payton/?page_id=210. It is all kind of broken for some reason. Do you have any updates i can make to fix it or any solutions. thank best Letcho.

Hi,

Can you create a ticket at our new support website with your wordpress login details so we can take a look at this.

https://moonbear.ticksy.com/

Thanks

Hi Jaynesh, I’m wondering whether you’ll be providing updates for Themize again soon? I know there are a lot of people wondering whether you’ll be supporting it again (a testament to a great looking and versatile theme). However, there is some concern here; for my part, my company and I have spent thousands of dollars and 5+ months developing a site using Themize… now plugins that were included with the theme are becoming outdated not working properly. Slider Revolution is giving me error messages and won’t allow me to create a new slider for my homepage – a major problem. Please help! Thanks in advance.

Hi,

Can you send me an email via my profile and I will reply with the latest version of these plugins. We are currently working on fixing a few things on Themize before releasing it again.

Cheers Jaynesh,

I baught two of your themes (Themize and Avian) which suddenly disappeared from your portfolio. Now I am reading that Themize will be back which is good as this is a great theme. Can you say something about Avian too?

Is it possible to get plugin updates and support from you.

Greetings

VG

Immediately created a ticket but no reaction yet. Unfortunately this is not really helpful for professional use.

Hi,

Apologies for this. Can you provide your ticket ID so I can look this up for you.

Hi,

shure I can. #598830

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