Support is not required of Themeforest authors, but I do offer limited support for my customers. I only provide support for my templates\themes and their core features and functionality. I cannot assist with general HTML, CSS, PHP, WordPress support or help with modifications in any capacity.
If you are having trouble with the template\theme, make sure you have the latest version. Read the documentation and FAQ section.
Support requests are handled via email, which should be sent from my Themeforest profile’s contact form (bottom of the right column). You can also post support requests on item’s message board.
I usually handle support requests twice a week, on Tuesday and Friday. I cannot offer 24-hour support.
I am not available for Freelance at the moment.
I am not a full time Themeforester and my main work is connected with traveling so there may be some delays with the support.