First of all, Thank you so much for purchasing our items. We really appreciate it and hope you enjoy it! If you have any question or facing any difficulty using our product, ask for the dedicated support. All support will be conducted through our specialist support system at http://chimpstudio.co.uk/support. we usually respond to support Ticket within 24 hours on weekdays, depending on the number of requests in queue. Support request sent during weekends/holidays will be processed on Monday/the next business day.
We take care of all support through our website to improve response time and make information more readily available to you and all others who might have the same questions. Please open a ticket at our Support System http://Chimpgroup.com/support if you need any more help.