I’m Luca, an italian web-developer, specialized in PHP and Wordpress stuffs. LCweb is my little web agency.
The first goal for my projects is to provide a powerful and user-friendly way to help people working.
I hope you enjoy my scripts and plugins on Codecanyon!
SupportIf you need help with one of my items send me a message ONLY through my support platform. Normally I’ll be back to you in ~18 hours. On the weekend it may takes a little more.
Before request support
- Read carefully the item documentation and check if there are FAQs. Lots of requests comes from customer that don’t follow them.
- Try to make more than one test. Often virtual servers can cause problems.
- If you need technical support remember to insert your item purchase code, is mandatory
- Be descriptive and precise. Send related links and/or files helps a lot to qiuckly solve issues.
- Keep in mind that support doesn’t mean modification (or customization). However if you need a very small work (around 10/15 mins) I will be glad to help you
Smart suggestions for item improvements are always welcome!