Premium WordPress Themes With Stellar Support
My name is Thomas, together with my small team, we build flexible and easy to use Premium WordPress Themes.
Head over to ThemeTrail.com for more information on who we are and what we do.
How To Get Support
We don’t consider our work done, when you purchased one of our themes. This step only marks the beginning of our new relationship.
We try to cover everthing about a theme in the theme docs.
Make sure to browse through the official theme documentation to find the answer to your question, rather to send a support ticket and to wait for a reply. This will also provide us with more time to improve the theme you have purchased. Thank you!
Our themes are catered towards beginners and experiences site owners alike. We know that skills very greatly, and are more than happy to assist you with any theme related questions.
As every other theme author can assure you, nobody’s work is perfect. In case you stumbed upon a bug or can’t find the answer in the docs, please submit a ticket using the contact form, that is located under the “Support” tab of the theme in quesiton: