If you have any question about my product, feel free to send me email via the box below (your right, bottom). I will answer it ASAP.Notice:
- I will not answer email from unpurchased account, I don’t know how you get the file but if not from the account you contact me, I will not answer it
- I will not answer email about asking for free file
- I will not answer email send to me directly, you can reply the email directly when we are in conversation but not start a conversation directly without sending from this page
- I will not answer email asking for modifications, customization. Support does not mean so. But I really appreciate your idea about feature for the product
- Make sure that you’re using the latest version of the product, if not, you can redownload any file at any time from here (and for free) – only the latest versions are available
- All products come with a documentation, be sure to check them if needed.
- Please be descriptive when you send me an email, support could take about 24 hours to response because of the time zone, you will not want to send me an email and receive a response with one sentence “Could you please be more descriptive” after 24 hours, don’t you?
- Support can take around 24-48 hours, a bit more during holidays or week-ends
- If you don’t get the response after 48 hours, something when wrong with your email and I cannot guarantee all the email will be delivered.