Premium WordPress themes, plugins and more
Information for ThemeCatchers customers:
- We aim to respond to your comments and emails generally within 24hours (Mon – Fri), Weekends may be longer.
- Our support is provided via emails sent from the contact form (Bottom right) on our Envato profile page.
- We reserve the right to deny support for rude and unpleasant customers; please read Envato’s rules on support, upgrades and modifications.
- We can guide you in HTML, CSS, PHP or WordPress when related to our products. But it is not our job to teach you.
- Some support may require access to your server or WordPress. We will never abuse this access or give details to any third parties.
- We can’t give refunds; if you want a refund please contact Envato.
- ThemeCatcher are based in Scotland, UK. So please keep in mind our timezone might be different from yours.
- If you would like to help us with your support please address any CSS or HTML question to Allan and any PHP or JS related questions to Ally.