We’re based in Queensland, Australia (GMT+10) and offer support Monday to Friday, 9:00am to 5:00pm. This does not include Australian public holidays.
Depending on time differences please allow up to 24 hours for us to get back to you.
Note: Support is limited to questions regarding theme features or problems with the theme. We are not able to provide support for code customisations or third-party plugins. We may on occasion provide a small snippet of custom CSS.