136 comments found.
Hi, does your restaurant theme can let the customer compose their own food formula like this website: https://eatsalad.com/eat-salad-angers/composition/bases ? This is to let each different customer to compose their food formula personalized like to choose their salad+meat+rice+drink+desert. If not, do you know which plugin to work with your restaurant theme for this function? Thank
Hello, Our technical team guide you about all your technical questions, please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home Thanks.
Hi Author,
Please update this themes.
This theme fully support to latest version of WordPress and WooCommerce. If you are facing any issue with theme package then submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you.
Hello, Yes, I know that, but:
1: your provided free installation doesn’t solve my problem because it was an update! 2: 6 month support ended a long ago 3: no update for the last WC versions form a long time 4: if you don’t provide accurate and updated documentation we must wait for support all the time 5: some bugs still there and no updates…. e.g slider/banner doesn’t allow to open the link in the same page (always new tab); in the checkout you can go back to the cart; etc etc…. You cant click in the cart icon and go to cart; demo content its for an older version of the theme…. etc etc etc
Review by Jorget 2 days ago Main Reason: Everything!
Poor Documentation Last update changes all pages, almost everything made from scratch…
Worst template I ever used… Stay away!
TemplateMela Author response
If you are not able to install theme or any bug then contact to our technical with all your details at https://www.templatemela.com/support/ so they can help you about all your technical question or issue, We provide theme installation service is free, also provide six months free support to any theme related bug.
We are not able to guide you about all your technical question or issue via this comment box, so you need to contact to our technical via ticket system https://www.templatemela.com/support/, And yes this theme not update from long time but not any issue with our theme package. And if there any theme related issue then our technical team help you.
Will this theme be updated to work with Woocommerce 3.3.x ? thanks
Yes, Our upgraded theme package available very soon for support latest version of wooCommerce.
checking one more time. I have only a few days or my client will go elsewhere.
In this week upgraded theme package available for download.
Please, update this theme.
Thanks!
Yes, Our upgrade theme package available very soon.
Hello, I installed the theme and your sample data. But the right of the slide on the home page not seen the three banners (special offer, Free Shipping, Cash On Delivery). Where do I go to add them?
I see on documentations i must installing plugin “WooCommerce – excelling eCommerce” where i get there? i try search on plugins search is nothink, why?
Your documentations is not complete, i hope You can update the documentations.
I was send our ticket support on Your site https://www.templatemela.com/support/
Please reply. Thanks
Ticket ID #CRA-465-67851 URGENT please reply
Ticket ID #EGI-813-59078 URGENT please reply thanks
We have assign your ticket on first priority, so you will get update very soon via your ticket.
No structured data for menu. Useless theme
After the perfectly install theme your store will look same as our demo store, Also sample data included with theme package. If you are not able to install theme then contact our technical team with all your details at https://www.templatemela.com/support/ so they can help you.
I ran the demo through Google Structured Data Tester. No menu schema. This is important to get restaurant menu linked onto Google Knowledge Graph.
You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can help you.
No need. I was evaluating before purchase. Decided to not purchase for lack of structured data for restaurants.
Ok, Please submit a ticket as Pre-Sales Questions https://www.templatemela.com/support/index.php?/Tickets/Submit so our technical team guide you.
The upper cart button is not working at all and it doesn’t preview the mini cart view with the “view cart” and “checkout” buttons
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and check it all your theme related issue.
I want to ask about the support for arabic language so i could be able to buy the theme if so
and also the payment gateway integration (what is supported for that theme)
This theme fully support to WooCommerce all default payment option and multi languages. If any issue with our theme only then our technical team help you, just you need to submit a ticket at https://www.templatemela.com/support/
Is it possible to replace the multi-colored bar on the top and bottom with a solid color? It’s the only thing I don’t like.
Yes, Possible to do any customization work with our theme. Change color of theme from CSS file and need to replace some theme images. After the purchase theme contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.
Hi! I am looking for buying your theme, but I want to check theme’s admin panel. Is there any solution for this? 
thanks!
Sorry we are not provide admin access of demo store. But you can check it with default theme https://wordpress.org/plugins/woocommerce/
When I open a category of products I wish you only saw the image and the name of the product, not the description. I wish I could see how you display products on the home page. Files that I have to change? How?
Thank’s
Yes, You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and guide you about all your technical question or changes.
Hello , Solve my Transaction Page problem. I have also emailed you the screenshots of the page as well my product id
Please provide your ticket id so we can assign on first priority. https://www.templatemela.com/support/ for check your issue.
Hello, I installed the theme and your sample data. But the right of the slide on the home page not seen the three banners (special offer, Free Shipping, Cash On Delivery). Where do I go to add them? Thank you
You need to contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and check it all your theme related issue.
Hello, great theme thanks. Trying to make a Gallery I understood how to make it except where to find the id’s image can you help me please ?
Yes, You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or changes.
Hello, Is there any way to change the menu icons that were all different? In the first, a fork. In the second, a plate. In the third, a knife, etc …
Thanks!
Yes, It’s possible but need to do some customization work with CSS, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.
I have written but have not yet received a response. Please change the Ticket ID #BKF-710-21660 to urgent. Thank you!
Already replied your ticket #BKF-710-21660, Still any question regarding this theme then again contact to our technical team via your ticket so they can guide you.
I have not received anything, send the answer back to see how I can solve my doubt.
Ohh, Please directly contact to our technical team at support@templatemela.com so they can guide you.
Hello, I have reopened another ticket passing the required data, as I answered the mail they sent me but I have not received any response. Please put the ticket # OBN – 177-91153 as a priority.
Thanks!
We apologize for delay for update, We are on holidays for “DIWALI FESTIVAL” (11-Nov. to 15-Nov.) and will be back on Monday (16-Nov). But we have assign your ticket on first priority so you will get update as soon as possible.
Hi,
I really like the look of this theme. However, I was wondering if it is possible to remove the fork icons in the menu bar?
Thank you,
William Kernan
Yes, It’s possible to remove fork icons from the top menu.
Hello, I found a problem. When you are at the ckeckout page , if you click on the header cart not redirected to the page of the cart. For example , if someone is wrong to give button must return to the home page and re-click on header cart. This is a mistake? How can you fix?
Thanks!
Yes. Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can check it all your theme related issue.
ok, but i can’t register in templatemela. I submit a ticket but i don’t have a received you reply. I’dont log in because i’dont kwon.
Thanks!
Please provide your ticket id so we can assign on first priority.
The ticket ID is: #PFI-115-13591
Please , I need to answer me as soon as possible. The answer you send me the mail?
Thanks!
Yes, You will get update within few minutes via your ticket.
Ok, but how can I see the answer my ticket?
Thank you for answering so quickly!
You will get email via your ticket.
The current theme package contains outdated files in it, haven’t received any update since July 2015. Hope to get some updates soon.
You can download your updated theme package from your account http://themeforest.net/downloads , If any issue with this theme please feel free to contact our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.
