5418 comments found.
Hi!
It seems the most recent release of this theme includes a VC copy which is incompatible with the most recent release of Wordpress. Could you please publish an updated version with the most recent release of VC?
Thanks
Hi @ducopeeters,
I don’t think your statement about compatibility of VC with WP is correct, at least I don’t see anything in the VC’s latest changelog about compatibility: https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431#item-description__updatesLooks to me like the latest VC release 5.0 introduces some new features hence they incremented the version from 4.12.1 to 5.0.
In any even, they released this update almost a week after I released the theme’s latest update: https://themeforest.net/item/udesign-responsive-wordpress-theme/253220#item-description__updates-history So it would have been impossible for me to include something that did not exist at the time.
I will make sure to include the latest VC release when I get around to do the next theme’s update. 
And don’t worry VC 4.12.1 is fully compatible with the latest WordPress to date (4.6.1).
Regards,
Andon
First: a great theme! Now the problem: I “inherited” a webpage with this theme from a not anymore existing company. I need to do a theme update since the existing version is from 2012 and have a solution how to get the slider multilingual with polylang, but all I have is just a code for support forum. Obviously that’s not enough to get in. What to do? Thank You for the answer!
Hi KuriNaine,
Once the theme is purchased, future updates are free with that account, so unfortunately the way ThemeForest.net is setup only the owner of that account can have access to the theme that was originally purchased.
Since you’re not in touch with the person that purchased the theme originally, it’s impossible to get updates for that license. In general, it’s best for the person or company that owns the website to have purchased their own license of the theme, that way they will be independent of anyone maintaining their website for future updates or access to support forum since the purchase code is required to register in the support forum.
Regards
Guys and Gals of AndonDesign, uDesign is a nice theme however you really need a better selection of example sites/templates for this than what you have. Most businesses are not very imaginative and need help with ideas of layouts that make sense. What you have is very plain and ordinary, lacking Pages and definitely lacking layouts that works for real businesses. It’s a great native product, but really needs better templates. Please.
Thanks for the suggestion Krammig, we’re currently in the process of making more… 
Cheers,
Andon
Hello,
I was wondering if you did away with the portfolio tab in the backend? I no longer see it and when I originally built my clients site this was available. No it is no longer there and I cannot edit it properly. I do not want to pay for support as this was an original feature. Please let me know your thoughts. Thanks!
Hi,
make sure to update the theme to the latest release 2.11.0
As far the Portfolio section, it should still be there, I did not remove it. Also make sure that someone didn’t accidentally hide it from the “Screen Options” tab (top right corner of page).
As far as support, if you purchased the theme before Sept 1st, 2015, then your support status is “Grandfathered” meaning you should be able to ask questions in the theme’s support forum without buying extended support. For your convenience, the direct link to the forums is: U-Design Support.
Regards
You are correct, it seems that when entering the forum I am grandfathered in. Thanks for the great support as always…..
You’re welcome.. See you in the forums 
Cheers,
Andon
Sent you an email 
Hi,
I have added rev slider in and their is a gap between my header and my slider which i can not remove!!
Any suggestions?
http://croofc.co.uk/new/Thanks
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
hi i’m looking for an option in the them but i can’t find it ? how can i remove the”top of the page” in the footer ? I watch all the option of the theme but even in the footer one there is no think about this
THX
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
to save you searching in the forum for your particular question please refer to this thread: http://dreamthemedesign.com/u-design-support/discussion/comment/77932#Comment_77932
I wanted to change some of the styles on the ufit demo site. How do I get to the correct files to make the changes. I am looking to change some styles on the #top-wrapper {. The inspector says it on like 152 on the index file. I can’t seem to find it in the theme files.
Hi t4mmedia,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hello, where can I change the fav icon? Thanks!
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
hi do you think we can have the nofollow option in the buttons shortcodes ?
Hi,
At this stage I wasn’t planning on adding something like this. Email me and I’ll show you how to do it. You can send me an email through my Profile page.
Regards
Hi,
I can’t access the support forums, here’s the error I get upon clicking on the green “sign in with Envato” button:
“Sorry, the data returned from Envato indicates that you have not purchassed the “U-Design” theme. If you think you used a different account to purchase the theme please try signing in with that account.”
What’s the issue and how can I resolve it? Thanks.
HI @perceptionsj,
might have been the case that the Envato API was down temporarily for maintenance. Try again and if you still have troubles with this please email me. You can send me an email through my Profile page.
Regards
You’re right, I’m able to log in now. Thanks much for the timely reply!
That’s great, thanks for letting me know 
See you in the forum
Regards
Hello,
Just 3 pre-sale questions:
I know you cannot provide support for 3rd party pluggings but I would like to know if:
1) Is your theme compatible with EventOn plugging? 2) Do you have clients using your theme alongside EventOn plugging? 3) Is yout theme compatible with WPML?
Thank you very much
Hi @poncela,
I have had clients use EventOn plugin alongside my theme, so I would have to assume it’s working fine. I have not personally test it though. As far as WPML, yes, it is compatible.
Regards
My contact form at http://kulshancrossfit.com/contact-us/ no longer works. I get “Failed to connect to mailserver!”
Hi atcleveland,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hi, im using u-design theme with qtranslate-x plugin but in U-design settings (general options, menu options, ...) i cant see the qtranslate-x tags to select the languages.
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hi there. I’m trying to update the theme from within the admin panel but it doesn’t work..
Hello,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Thanks. Just posted
Thank you. Just replied there 
Cheers
Does your theme support Yoast’s Premium SEO plugins?
Recent purchaser here. Going through the setup and I was unable to see a place where I can disable the theme’s SEO settings. Does this theme work well with Yoast’s SEO plugins?
Hi,
yes it does. If you have any further questions about this or any other support related questions please post them to the support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Well that was a quick response. Thank you good sir!
hi is there again the h1 ( site name ) on home page ? there is no way of chaning that only with options ?
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
We have a site here (http://www.burkhardtheating.com) that has been with your theme since the beginning days 
We have our blog setup here (http://www.burkhardtheating.com/the-burkhardt-bulletin)
How do I enable “pagination’ (I think it’s called)? If possible, I’d like 5 posts to show on that page with a button or text link at the bottom that goes to older posts…Right now the user has no way of navigating to older posts 
Thanks! -CT
Hi CT,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out – the forum contains over 20,000 support threads that we have already resolved.
For your convenience, the direct link to the forums is: U-Design Support.
If possible, please start a new support thread so all of the team can help you out.
Regards
Hi, im trying to login to U-Design support forum with envato login but doesent work. Ive receive the message: Sorry, the data returned from Envato indicates that you have not purchassed the “U-Design” theme…. ?
Hi,
please email me to help you with this. You can send me an email through my Profile page.
Regards
I bought this theme some years ago but don´t use it on a page at the moment. I just downloaded the zip file but couldn´t install it on my wordpress. It says “Are you sure you want to do this?” – How comes?
Thank you
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
I want to contact with you. give me author email or skype username.