156 comments found.
i can associate each brand with different Payment gateway??
Hi,
Please create a topic on our support forum, our support team will advise/help you
Best Regards!
Hi, this theme is multi vendor? thanks.
Hi,
Our theme is not support that. However, you can install some plugin for that function
Hi, This theme keeps refreshing shop and category pages on safari browser. How you gonna handle this bug? Thanks in advance
Please create a topic on our support forum and tell us more detail about your issue, Our support team will advise/help you
Best Regards
I’m trying to register on your support page but I haven’t received an email with the password. I’ve checked my junk and I definitely haven’t received any emails.
Also your ‘Contact us’ link in the footer of your support page goes to a post: http://snstheme.com/forums/topic/contact-us-page/
how can I update this theme that it’s installed already on my website?
my email is: catalin@adsem.ro
Hi,
You should create a topic on our support forum, and tell us know your concern. Our support team will advise/help you
Best Regards!
I’ve tried to make un account on your website, but I don’t received a mail with password…. ?
Hello, Can you please update us on when we will have an update compatible with Woocommerce 3? Woocommerce 3 has been out for a month already and we now have compatibility issues on all plugins. Thanks!
Hi, We’ll update to compatible with Woo 3.x on this week
Best Regards!
Hi I was wondering for the version of the theme. From the downloads sections I have downloaded the version 2.0 of the theme (and updated my installation). In the chanelog it says that version 2 has updated the last version for plugins Visual Composer(5.1) and Revolution Slider (5.4.1) but when I look in my control panel I have Visual Composer(4.9) and Revolution Slider (5.1.5).
Hi,
Please check our changelog: http://doc.snstheme.com/wp/simen/#Update_History
If your site has old version You should deactive and delete 2 plugin above, WordPress will require you install 2 plugins above again!
Best Regards!
Hi, thanks, pls send me the latest version – perlvirag@gmail.com THX! superjuice
Hi,
We’ve sent email for you
There is a new update for visual composer. Pls update the theme!
Hi,
Do you want the new version of Visual Composer or our theme with new version of Visual Composer?
Best Regards!
What is the difference? Your theme comes with Visual Composer. If there is a new version of your theme i’m going to choose the second option. Thanks!
Hi,
If you want the last version of VC please send us a message we’ll send it for you.
About Simen theme with last version of VC then we need consider update it.
Best Regards!
Hello, i have error at instalation. It say ” style.css. is missing ” Please help me.
Regards
Hi,
Please create a topic on our support forum system, and tell us know more detail about your issue. Our support team will advise/help you
Best Regards!
Hi, I can’t see a register page, how do i get it
Hi,
Please refer this post: http://www.wpbeginner.com/beginners-guide/how-to-allow-user-registration-on-your-wordpress-site/ It’s base knowlegde 
Best Regards!
please update this theme to new wordpress
plugin especially
Hi,
Are you meantion to WooCommerce plugin?
Best Regards!
Hello,
We have an issue with the theme.
When we click on a product image, it opens in a new tab (grid view), and when we click on its title it opens within the same page. But when we select list view, it opens within the same page.
We only want it to open within the same page, whatever where we click.
Thanks in advance for the quick reply 
Hi,
Please create a topic on our support forum, our support team will advise/help you
Best Regards!
Hi! Thanks for the theme, a good job) How to disable the social buttons on the product page?
Hi,
You can go to Admin >> SNS Simen >> WooCommerce >> Enable Share box and select No and save
Merry Christmas!
Thank you! I would also like to ask how to disable option on the product: “compare”, “quick view” and “Add to Favorites”?
1st of all, thanks for great theme help me a lot. Great job I have one question:
-When i disable quickview in yith addon, the button quick view on product still display -> how can i remove it?
- I want only enable quick view in mobile is it possible?
- Is it possible to have multi level of product category? i found that the theme’s category widget only support 1 level
Hi,
- Oh, we’ll update it soon
- No, Because, normally quickview just work on PC and IPad
- We’ll consider to support style for level2, ...leveln
P/S: We’ll inform you soon when update finish
Have a nice weekend!
Thanks for the reply, i want to translate your theme to my language, i use loco translate but it didn’t find any string. Any guideline for translating your theme?
Hi,
Our theme is work well with Loco. If you have any trouble please create a topic on our Support forum, and give us more detail about your access info our support staff will advise/help you
Best Regards!
hi, i can’t edit my page. i got this error.Class ‘RWMB_Select_Walker’ not found in /home/vjinterior/public_html/wp-content/themes/vjinterior/framework/sns-metabox.php on line 454
Hi,
What theme version are you using? This is our changelog: http://doc.snstheme.com/wp/simen/#Update_History
This issue happen when you update the latest version of MetaBox plugin. And we’ve fixed it in version 1.7
Best Regards!
Folks
Metabox shows as way out of date as does Visual composer.
Any idea when those will be updated?
Hi,
We’ll update in next version of the theme
Best Regards!
both? approximate time frame?
Hello, nice theme!
Does it support Multi currency
Thank you for your help!
Hi,
You can install any plugin about “multi currency for woocommerce”
If you have any trouble, we alway ready to help you
Best Regards!
Forget my previous comment, I found the issue
Hi folks
Is it still not safe to update Metabox? When will visual composer update come?
Hi,
We’ve resolved it it version 1.7 please check our changelog: http://doc.snstheme.com/wp/simen/#Update_History
If you still have issue, please create a topic on our support forum, and tell me more about your issue
Thanks!
I see that yet, I updated theme today and Metabox included is 4.8.7, while latest is 4.9.6.
Should I do an update of Metabox?
Yes, you can update to latest version now
Thank
What about Visual Composer?
