669 comments found.
Hi! The sub menu text is near the icon. I would like to have a space bitween the icon and text as is on the main menu. Can you please help me?
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please help me understand what you are referring to with a screenshot ?
Thanks Ibrahim
Hi! Yes, please see this picture: https://postimg.org/image/9pv5wm0uvv/ So the icon is without padding to text. It is not ok in this way…
Can you please give me a URL where you have this menu ?
Sorry, the site is on maintenance mode.
Please try this custom CSS :
.sub-menu li > a > i { margin-right: 5px; }
Thank you! It works. 
Also since the new update of WooCommerce, a message is shown stating that “the theme contains old copies of woocommerce template files” https://docs.woocommerce.com/document/template-structure/
Hello there,
Thank you for purchasing our theme and for reaching us. Please update the theme to its latest version for full compatibility with WC 3.2.x.
Thanks, Ibrahim
How does on change product style and shop product page ?
Hello there,
Thank you for purchasing our theme and for reaching us. You can change the product style and shop layout style from theme options in Pizzaro > Shop. Ref : http://transvelo.github.io/docs/pizzaro/theme_options_panel/shop.html
Hope this helps. Let us know if you need further help.
Thanks, Ibrahim
Edit I figured out shop page: its Full Width -> Dark.
But I can change the product page per product, but how can I change all product pages at once. I dont see this option anywhere.
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I am not sure if I understand your question. A product is part of the shop view, so we cannot change the product to a different shop view. Can you please clarify ?
Yes Im talking about this: https://demo2.chethemes.com/pizzaro/product/hawaii-vegetarian-pizza-2/
Is there a way I can make all the product pages, like this version (instead of doing it manually). Or make a certain category all “variable products”
About products again: What if we want to add certain attributes/options to a product. Suppose we have a simple product with a price €10,00. But for this product you can choose a sauce. Sauce1 = 0,50 and Sauce2 = 0,75.
How can we let people choose between the sauce and add it to the price (so when Sauce2 is chosen it gets 10+0,75). Without using ‘variable product’ (because you cant add a fixed price)
You can simply create one product and copy it and make as many as products you wish.
If you are using product addons you can achieve simple products + additional addons to the product.
Hope this clarifies.
Do you mean that I have to download a different plugin for additional addons ?
No, you can use the YITH Product AddOns plugin
The more I work with this theme, the more frustrated I get. It’s so devious.
Hello again,
I am sorry about that. However please note that the theme only plays a part in how a website looks and not how it works. How it works depends on what you want to achieve and with what plugins.
At the max a theme’s configuration ends in choosing layouts, enabling/disabling sections. The theme can only provide compatibility for plugins that you may wish to use for additional features.
YITH Product AddOns is a plugin that allows you to add addon options to a product which is not default WC feature. The theme cannot provide that feature as it is plugin territory, however we provide compatibility for that plugin, make sure the plugin looks well. We’ve also added compatibility for Extra Product Options plugin which is a premium plugin but does the same functionality.
So I am sorry if you are frustrated. If you think we can improve, please let us know.
Thanks, Ibrahim
When you import the demo, does it only contain 28 pages ?
Hello there,
Thank you for reaching us. It depends on how many pages you had earlier. But the number is correct in absolute terms.
Thanks, Ibrahim
Hi,
I like your theme before I buy it, I would like to know if it possible to have a functionality to enable clients to personalise the pizza toppings (e.g. add extra toppings, change the toppings).
one thing more. When I add a pizza I will choose a number of free toppings (e.g. for chicken pizza I will select 3 toppings). I would like to have a functionality to enable my customers to be able to change the default toppings without extra charge. and only charge them if they select more than 3 toppings.
do you know any plugin that can print the incoming order automatically?
Hello there,
Thank you for purchasing our theme and for reaching us. The theme is a WooCommerce theme and supports all features of WooCommerce. Product options however is not a default WC feature. However there are plugins like YITH Product AddOns ( free ) and WooCommerce Extra Product Options ( premium ) that lets you achieve what you’d like. The theme is compatible with both these plugins. However we only provide compatibility support and not features support for these plugins.
Hope this clarifies. Let us know if you have any other questions.
Thanks, Ibrahim
Thanks for the reply,
I bought the theme and want to customise it now. can you let me know how can i achieve the same as https://demo2.chethemes.com/pizzaro/product/hawaii-vegetarian-pizza-3/
Any suggestion for optimisation of the site and caching?
Depending on my pizza size i want to change the extra toppings price, how can i do this
Hello again,
Thank you for getting back. YITH Product addons has its own set of logical blocks. You will not be able to have different toppings based on pizza size. However you can use a premium plugin like this :
https://codecanyon.net/item/woocommerce-extra-product-options/7908619/that allows you to do that.
Hi, in your product page demo(https://demo2.chethemes.com/pizzaro/product/hawaii-vegetarian-pizza-2/), i see in the add to cart button area, this text: “Delivery: 35 minutes”. Can you please let me know where the admin area is that changes this information? Thanks!
You can add them in the product general tab : https://drive.google.com/a/transvelo.com/file/d/1DgFez4rglLjbzzdvbaUJQMHNc1OxR5Vc/view?usp=drivesdk
How I know each product IDs? like 145, for which product?
Hello there,
Thank you for reaching us. You can get the product ID when you hover over the product in your admin dashboard. Ref : https://docs.woocommerce.com/document/managing-products/#section-21
Hope this helps.
Thanks, Ibrahim
Hi, i have a problem with some functionality in woocommerce. The problem appears in every woocommerce screen that uses the select2 javascript plugin. I constantly get a console error on these pages saying “TypeError: e(...).selectWoo is not a function” and this causes the functionality to break.
Please note that this is not happening on a clear Wordpress install with the default woocommerce plugin but only on Pizzaro.
Can you please help?
I’m including a picture to see
Hello there,
Thank you for reaching us. Can you please add this custom code to your child theme’s functions.php and let us know if this resolves ?
https://gist.github.com/farookibrahim/97435cc2da30856e03c9187c8440dc84Thanks, Ibrahim
Hi Ibrahim, yes, the problem was fixed, thank you very much!
Hi there, I’m having problem with YITH WooCommerce AddOns in products when I’m trying to add the product for addons https://prnt.sc/h422xf and also in the existing addons i can’t add the products https://prnt.sc/h4243t any solutions
Hello there,
Thank you for purchasing our theme and for reaching us. YITH WooCommerce AddOns is yet to release their non-compatibility fix for WC 3.2. However you can use this code in your child theme’s functions.php to fix this issue : https://gist.github.com/farookibrahim/97435cc2da30856e03c9187c8440dc84
Hope this helps. Let us know if you have any other questions.
Thanks, Ibrahim
Hi
i created some more icons and “installed” them like in your youtube video shown. But when i try to use them there is no icon shown
Any idea?
Hi guys I dont know why but now it works
Seem i did make a mistake while copy code… Sorry! Great Theme!
Glad the issue is resolved. Let us know if you have any other questions.
Thanks, Ibrahim
Hi. I am trying to set up the theme. I got to the import dummy data step. after i assign admin as the author I get an 500:internal error. I contacted the host and I was told that this request times-out and they cannot increase php max_execution_time limit. Is there a solution to this problem?
Hello there,
Thank you for purchasing our theme and for reaching us. The internal server errors while importing dummy data is mainly due to time out or memory exhaustion. Since your host does not allow you to change it, you can simply repeat the import process till you get “All Done” message. You don’t have to worry about duplication. There will be no duplicates ( except if you try to import while the images are still being imported ).
Hope this helps. Let us know if you have any other questions.
Thanks, Ibrahim
Thank you Ibrahim for your reply. I have another issue with Product Addons. I followed your youtube tutorial to add a group. the category field is working but the products field text box does not allow me to write any info in it. any ideas?
Hello there,
There is a known issue with Product AddOns due to non-compatibility with WC 3.2.x. Please add this code to your child theme’s functions.php to fix the issue : https://gist.github.com/farookibrahim/97435cc2da30856e03c9187c8440dc84
Thanks, Ibrahim
Thank you. That solved the problem. I have another issue. I enabled “use svg logo” from theme options but couldn’t figure out how to actually get my svg logo to appear in the header. your help is highly appreciated.
Hello again,
WP does not allow you to upload SVG files. SVG files are basically XML files. You should copy the file pizzaro/templates/global/logo-svg.php into the child theme like pizzaro-child/templates/global/logo-svg.php. After that paste the SVG code into this file and then enable SVG logo from theme options.
Hope this helps.
Thanks, Ibrahim
It worked. Thank you.
Hello,
I also have problem with defining product add-ons, but your fix https://gist.github.com/ibndawood/be5682c8d0d1fb6f9ace31f08a40bd72 doesn’t seem to solve the problem. Is there anything else I can do to make product add-on plugin work?
Goran
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please email our support your WP admin details and FTP details ? I will check what the issue is.
Thanks, Ibrahim
How can I remove Embedded map from the Footer home page
Hello there,
Thank you for purchasing our theme and for reaching us. Here is custom code to remove map and replace the button with a custom link : https://gist.github.com/ibndawood/77851ff8f64669028593644cbb9db62b
Hoep this helps.
Thanks, Ibrahim
I just install the theme but I have a problem with Attributes its keep loading and not finished
Hello there,
Thank you for purchasing our theme and for reaching us. This is because YITH WooCommerce AddOns is not compatible with the latest version of WC. Please add this quick fix to your child theme’s functions.php : https://gist.github.com/ibndawood/be5682c8d0d1fb6f9ace31f08a40bd72
Hope this helps. Let us know if you have any other questions.
Thanks, Ibrahim
Hello there, I am considering to buy your theme, although I want to know if it is possible to have a specific feature. If a customer order 2 pizzas then to get 1 more for free. Please tell me if is it possible to be done. Thank you in advance.
Hello there,
Thank you for your interest in our theme. The feature you are mentioning is called Dynamic pricing and it is not a default feature of WooCommerce. However you can use a third-party plugin like this to achieve dynamic pricing : https://wordpress.org/plugins/dynamic-pricing-and-discounts-for-woocommerce-basic-version/
Please note that this dynamic pricing works independent of the theme.
Hope this answers your question. Let us know if you have any other questions.
Thanks, IBrahim
Thank you
Hello. I can not activate the revolution slider this theme requesting version 5.5.6.1 is currently the last update 5.4.6.1 … how to fix ?
Hello there,
Thank you for purchasing our theme and for reaching us. You are not required to activate slider revolution. Activation is only for support and update. We provide the latest version of slider revolution after we have tested it against our theme. v5.5.6.1 is bundled with our latest pizzaro. You can check it here : https://transvelo.github.io/pizzaro/changelog.txt
Hope this clarifies. Let us know if you have any other questions.
Thanks, Ibrahim
Hey madrasthemes-Team,
I need your help. Can you customize me the code of this: http://prntscr.com/h0ac6y
I need the SKU/Article-Number – is this possible?
Greetings, Daniel
Hello Daniel,
Please email our support with this requirement. I will check if it is possible and get back to you.
Thanks, Ibrahim
Hello I also have problem with adding product attribute. It works when I deactivate YITH WooCommerce Product Add-Ons.
Thanks
Hello there,
Thank you for purchasing our theme and for reaching us. We were able to track the issue. It is due to non-compatibility of YITH WooCommerce Product AddOn with 3.2.x. However we are working on a quick fix and will be available soon.
Thanks, Ibrahim
Here is a temporary fix till YITH releases their 3.2 compatibility : https://gist.github.com/ibndawood/be5682c8d0d1fb6f9ace31f08a40bd72
Hey I do not understand, how can the theme provide online ordering functionality if it does not use postcodes?
On homepage v4 there is find store box, how does this work?
Hello there,
Thank you for your interest in our theme. I am not sure if I understand your question about postcodes. I assume it is related to delivery ?However please note that the theme does not build any eCommerce features. The theme is a WooCommerce theme which is a plugin that builds delivery features. The theme only applies the style.
The store locator feature is achieved using this plugin : https://wordpress.org/plugins/wp-store-locator/
Hope this clarifies. Let us know if you have any other questions.
Thanks, IBrahim
Hi, i have problems trying to config my products, when i create new attributes, “add” new personalized product attribute… the control panel appears hung up. I´ve updated to last version and it doesn’t work. Regards!
Hello there,
Thank you for purchasing our theme and for reaching us. I am not sure what is causing the issue. Can you please disable all third-party plugins and try ?
Let us know if you need further help.
Thanks, Ibrahim
Hi Ibrahim, Ican´t fix it. Any other idea? Give it to you private access?. Thanks!
Disabling YITH WooCommerce Product Add-Ons, it works. I Continue the issue throught support mail. Thanks!
Hello there,
Thank you for purchasing our theme and for reaching us. We were able to track the issue. It is due to non-compatibility of YITH WooCommerce Product AddOn with 3.2.x. However we are working on a quick fix and will be available soon.
Thanks, Ibrahim
Here is a temporary fix till YITH releases their 3.2 compatibility : https://gist.github.com/ibndawood/be5682c8d0d1fb6f9ace31f08a40bd72