28292 comments found.
Hi
Presale Question
1. We want to create more filter like cleardekho.com , which plugin is compatible with your theme
2. If I purchases flatsome and start making the website on any domain and after the completion of development when i shift the website to main domain, will there be any issue if the site is already activated because the domain will get changed. what will you suggest first we should make the website and shift to the main domain and they acvitavte or there won’t be any issue.
3.marketplace plugin you suggest which is compatible with your theme?
4. In your theme if we want can we hide the footer on mobile devices?
5. wordpress has launched update 4.9 is your theme compatible?
Regards
Hi there,
1. I am not sure what you mean with “create more filter”
2. There should be no issue while transferring the site.
3. try out this plugin https://www.wcvendors.com/
4. You will need some CSS for this.
5. Yes
We have version 3.4.1. which is fully compatible
Superb stuff, Strong Hold theme, I’ve been eye balling it for quite sometime and atlast got my hands on it yesterday. A Happy customer here.
I have a question here which is I believe should be very normal.
On scroll, the WISH LIST ICONS on the Product Display (home page), scroll ABOVE the sticky header.
Hi there,
This CSS should fix the issue. Place it in Theme Options > Style > Custom CSS
.wishlist-icon{ z-index: 1; }
nope, still the same mate
How do I limit the amount of tags shown in the footer? I tried this by adding some code to the functions.php file, but it didnt work. Anyone know?
Hi there,
This snippet should do the trick. Place it in your functions.php file
Hi there,
This snippet should do the trick. Place it in your functions.php file
Hello, are you planing a new update for theme compatible with Wordpress 4.9? Thanks!
Yes
We’ll have an update deployed soon.
Great, thank you!
Issues with background image for sections. I have a page with a “section” and when I assign a “background image” to it, it looks terrible on mobile device. Not at all like the mobile preview on browser. Rather than scaling down, the background image is zoomed in and pixelated. Again, NOT like the preview. No matter what “size” is set for the image attribute.
Please help.
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
My support is expired. I never used it before. This issue wasn’t tested before.
Hi there, sorry about the issue.
I have tested the issue on my end and it is working correctly. Please ensure that you are running the latest Flatsome version 3.4.1. Also, set the background image size to original
I am running 3.4.0. There is no option to upgrade on the theme management. Should I be having this background issue with this recent a version?
Hi,
Using you theme, most things are great so far. However, I am having issues with the UX Builder. When I try to use it to build a new page, I get stuck on the Loading UX Builder page.
I’ve followed your previous instructions of increasing memory limit (now 512mb), disabling plugins, running the latest versions of wordpress and your theme and checking the correct version of PHP is running. Still having issues. Is there anything else I can try?
Nevermind, it seems a fresh install of the theme fixed the issue. Previous install was carried out by automatic update.
Awesome
Good luck with your site.
Hi! Is there a way to remove “Filter by price” in the shop page when the catalogo mode is on? Please reply because I just can’t get my head around this.
Hi there,
Please remove the Filter By Price widget from the shop sidebar widget area in WP-Admin > Appearance > Widgets
Thanks for your reply, though I don’t think this is a widget, I don’t mean the sidebar filter I mean the one that’s in the right hand side in the category , it’s a drop down filter that gives 5 options: default, filter by popularity, new and price low/high, only that in catalog mode “filter by price is not relevant” is it possible to only remove that filter? Thank you!
This theme is great! Everyone should be like this. You can modify it however you want. I just wish that the mobile menu could be modified, my question is that, will there be new updates regarding this?
Hi there,
Thank you for the kind word 
We do have mobile menu options in Theme Options > Header > Header Sidebar / Mobile
How I can open and use new Flatsome Studio?
Hi there,
To access the Flatsome Studio, create a new page using the UX Builder and you should get this option https://pasteboard.co/GTUUWob.png
hey buddy, nice theme so far but your docs are pretty out of date…how does one add content to the woocommerce main shop page? Docs mention Theme Options > HTML Blocks > HTML Shop Header. That does not exist.
Edit: nevermind, found it. It’s in the customizer under shop > category page. Dude the shop homepage is not a category. You should probably put it under something like shop > homepage.
Glad you’ll find your way around
I’ll share the issue with the team.
how can i create sub category product page ? when i am editing product categories element its directing it to all of the product under this category,
i want to direct to another category page which shoes the sub categories of the the first one
thanks
Hi there,
Please see this guide on how to achieve this https://www.youtube.com/watch?v=UI0G1byqrRA
thanks
Hello,
how can I rename the link of “My Account” in the header? I changed the name of the page but “My Account” stays there.
Where can I change it?
Thanks
Hi there,
Place this snippet in your functions.php file https://pastebin.com/v6VRz2XD
Thanks
Hi There is problem with your theme’s product breadcrumb. I already made one of my category as primary. But it’s taking another category breadcrumb instead.
How can I change that?
Thanks
Hi there,
To control the category displayed on the breadcrumb, drag the category you want displayed to the top in WP-Admin > Products > Categories
Hey!
I was wondering if you have plans to discount this theme at Black Friday / Cyber Monday.
I’m looking froward to your reply!
- Tapeix
Hi there,
Sales are handled by Envato (This site). Please keep an eye out for any offers they might have.
hi guys, great theme, we are using it for the last 2 years. just a quick suggestion regarding custom product bubble. It would be great to have option there to display as many custom bubbles as needed .With option to setup it up within Flatsome theme with options for picking any colour. And to be able to select it to custom products, I mean to have products with Sale Bubbles, then lets say Black Friday Bubbles and any other product Bubbles needed. Im sure many others would appreciate this option build in.
Hi there,
At the moment you can be able to set up a sale bubble and one custom Bubble. To have an option for more bubbles, you can place a feature request for this here https://uxthemes.canny.io/flatsome
Thanks, i did that, keep up good work guys
hello, I tried to activate the plugins that allows this connected via facebook login the plugins: Nextend Facebook Connect
I followed the steps but I have this error message ->
“Unable to load this URL: The domain of this URL is not registered in that application.” To import this URL, add the domains and subdomains of your application to the Domains field of the application settings.
yet I add my domain on my facebook app and it is active
https://www.example.comDo you have any idea where the problem may come from?
Thank you
it’s ok it works now
,
but i have another question i would like to post the facebook login in the my account page, because i just have the facebook login at modal pop up level
but not on the page my account see image:
http://d.pr/i/XBgzKDHi there,
Enable customer registration on the “My account” page in WooCommerce > Settings > Accounts
Hello guys,
Filtering by color in shop’s sidebar does not work. It always return “No product found”. For instance it is about shoes shop so there are many shoes added as product variation with “black color” but when I select black from the drop down filter in sidebar no results are returned. Usually this is the way that a product should be defined in order for this filter to work is it? Any ideas how to make that work will be appreciated.
Thank you advance
Hi there,
Please shoot an email via support and we’ll look into it.
Hi, i need to set up cart steps at the breadcrumb area on my cart page like at the demos. http://tinypic.com/r/21e6hjp/9 Could you help to set it?
HI there,
Please shoot an email via support and we’ll check it out.
After upgrading Flatsome and Woocommerce to the latest version, the mini cart up top shows TAX amount, not subtotal. I tried using other devices and removing the items in the cart and adding other products but nothing seems to work.
Hi there,
Please shoot a link to your site via support and we’ll look into it.
In the Product Sliders in the UX builder, is there a way to exclude out of stock products? (... I don’t think there is, so I guess this is a feature request ;-))
Hi there,
Hide out of stock items in WooCommerce > Settings > Products > Inventory
Actually I don’t want to hide the out of stock items in my shop, I just don’t want them to show up in the product sliders. Like I can choose the categories or tags of the products that should show up, I’d like to have the option to choose “just show in stock items”. Thanks
Hi there,
We do not have that option. You can place a feature request for this here https://uxthemes.canny.io/flatsome