28333 comments found.
I am sure you guys are onto this:
There is a known issue on some themes that override WooCommerce template files (Flatsome, Genesis theme with Genesis Connect, potentially others).
When using these themes with WC 3.3, product categories are displayed in the shop as if you had chosen the “Show categories & products” display setting regardless of what display setting is selected.
This is due to a behavior change in the way the woocommerce_product_subcategories function behaves and template file changes in 3.3. We will have a fix for this issue on legacy themes or themes that aren’t being actively updated in WC 3.3.1.
If possible, theme developers should update their themes to use the latest versions of the WooCommerce templates. You can see what template files need to be updated in the release post on the developer blog: https://woocommerce.wordpress.com/2018/01/30/woocommerce-3-3-has-been-released/ (Specifically the archive-product.php template)
https://wordpress.org/support/topic/wc-3-3-issues-with-categories-displaying-in-shop/Hi there,
Our development team is working hard to publish an update for WooCommerce 3.3. Please keep an eye on the changelog.
Are you guys gonna update Flatsome soon? I am getting a bunch of BS from Woocommerce after installing Flatsome on a fresh WP install and I really need an update before tomorrow afternoon.
Here are some of them:
Hi there,
Yes 
We have an update coming up for WooCommerce 3.3
Hello, After updating to wocoommerce 3.3.0, column number in category page is not set. No Changes. Thanks, JiYeon
Hi JiYeon, apologies for the issue.
A fix for this will be shipped with the next update. Kindly be patient and keep an eye on the changelog.
Newest update now Shows Categories as a product on the shop page, also SEO is screwed due to showing for example https://www.liquivana.com/product-category/ejuice/snob-juice/ INSTEAD of https://www.liquivana.com/snob-juice/ PLEASE FIX
Hi there, apologies for the issue.
A fix for this will be shipped with the next update. Kindly be patient and keep an eye on the changelog.
Hi there was a new version of woocommerce so i installed it. But my child theme seem to be outdated.
“Your theme (Flatsome Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”
can you please help thanks.
Hi there,
The issue will be resolved by an upcoming theme update. Please be patient as out development team are working hard to resolve this.
Hi guys, I logged a ticket last week and you asked my for temp access to the site which I gave you but I haven’t heard from since despite my emails to you..
Could you please get in touch. Ticket ID: 59294
Thank you
Hello Frederic,
We have sent out a response.
Hi – I’m trying to show a featured products by category – and the only way I can find is a list view, bit the images are tiny – is there another way to view featured products by category such as a grid view?
Hi there,
You can use this element http://flatsome3.uxthemees.com/elements/products/ and select the featured products option.
Same as everybody here: WC 3.3.0 broke down the theme. Product portfolio now contains the main categories and there’s no way to remove them. Also the theme contains really old WC files and WC is asking us to replace them which will most likely break the theme completely. Please fix ASAP.
Hi there,
The development team is working hard to publish a fix for this ASAP. Kindly keep an eye on the changelog
If i go to a category page on my website. why does it show all the other categories before the items with in the category i’ve selected. Is it an option to unselect or check?
Any where is there two titles to the page. a good looking breadcrumb one a a text one underneath.
https://myswimwear.rocks/product-category/plus-size-swimwear/Oh i see its woocommerce 3.3.0 thats to blame for the categories… please advise a fix ASAP
Hi there,
The development team is working hard to publish a fix for this ASAP. Kindly keep an eye on the changelog
Just adding to the list of people who have a broken site after the WC 3.3.0 update. Suddenly all of my categories are shown at the head of each product or category page. Thanks for your help.
Hello Damon,
The development team is working hard to publish a fix for this ASAP. Kindly keep an eye on the changelog
Today woocommerce released new version 3.3.0.
When will be out newer version Flatsome theme? Timeline +-, for example one day, two, three, one week, two weeks, month etc.
Because with woocommerce 3.3.0, woocommerce show that some pages/settings is older in theme.
Hi there,
The development team is working hard to publish a fix for this ASAP. Kindly keep an eye on the changelog
Oh shit. My site broke as well after updating to WC3. They provided files from very old version
Hi there, sorry for the trouble.
The development team is working hard to publish a fix for this. Kindly keep an eye on the changelog
WC 3.3 woocommerce After the update, the category page is broken – main categories always appear – Flatsome theme wait for update *
Hi there,
The development team is working hard to publish a fix for this ASAP. Kindly keep an eye on the changelog.
updated woocommerce at 3.30 and site broken
Hi there,
The development team is working hard to publish a fix for this. Kindly keep an eye on the changelog.
How do I reverse the update? And go back to one that works????
Hi there,
You can download version WooCommerce version 3.2.6 here https://github.com/woocommerce/woocommerce/releases/tag/3.2.6
folks. latest woocommerce has messed up the site. I was going to update it for 3 others using flatsome. glad i checked outcome of first one. Lots of “Your theme (Flatsome) contains outdated copies of some WooCommerce template files. ”. I’ll roll back to last backup today. but can you check this out as soon as possible and release an update. thanks
Hello there,
We’ll be publishing an update to address the WooCommerce 3.3.
Fix compability with new woocommerce. It totally brokes the site
Hello there,
We’ll be publishing an update to address the WooCommerce 3.3.
I’ve ourhazed flatsome twice and neither of the purchase codes are recognised – PLEASE PLEASE HELP
I’m also having all the same problems as the above 3/4 comments
Same problem as Karz – please please help
Hi there,
In regards to the purchase code issue, please shoot an email via support and we’ll check it out.
In regards to the issues with WooCommerce 3.3 update, we’ll be releasing an update to fix this.
Can you please remove the categories slug from the portfolio? Or at least add a way in the admin for us to control that. It seems there is no way to to change domain.com/portfolio/category/slug/ to remove all the categories and just be domain.com/portfolio/slug/. And even worse…if you have multiple categories, you separate the categories by a comma, so it becomes domain.com/portfolio/category1,category2,category3/slug/ which is really bad for SEO. I don’t know when this feature snuck into the theme, but can you please remove it or at least add a setting in the theme options for us to turn it off?
Hello Jason,
‘I’m afraid we do not have a setting to control this at the moment. Please place a feature request for this here https://uxthemes.canny.io/flatsome
I’ll add it to your feature request list, but do you think you could tell me the best way to modify the code in the /flatsome/inc/post-types/post-type-ux-portfolio.php to remove the categories as part or the slug? I’d adjust it as part of the child theme, I think the adjustment needs to happen on line 240.
I’d really love an update on this. I’m just looking for your input on the best way to temporarily fix this slug issue until you can put it in the options. Please see my previous post 7 months ago.
So…I never heard back from you and had to figure out my own solution. For others that want this fixed, here’s the work-around fix.
In file: /inc/post-types/post-type-ux-portfolio.php commented out lines 206 to 260
then add this to your child theme functions.php:function change_slug_of_post_type_portfolio() {
$args = get_post_type_object("featured_item");
$args->rewrite["slug"] = "your-slug-name";
register_post_type($args->name, $args);
}
add_action('init', 'change_slug_of_post_type_portfolio', 20);
I’ll add to their canny.io requests, but would love to see this updated in the next version.
Hi please can you fix compatibilitiy with WC 3.3.0. I can’t remove the product categories from my shop page.
Hello there,
We’ll be publishing an update to address the WooCommerce 3.3.
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