20 comments found.
Good day, I bought your template and found a drawback from the demo version. How to fix? TREATMENTS
Hello!
What kind of drawback exactly did you find? Our support team will be happy to help you – just contact us with your site URL at https://createit.support/ so we could check this.
Thanks, ThemePlayers
How often do you respond to a ticket?
Hello!
Standard ticket response is up to one working day.
Thanks, ThemePlayers
How long you answer the tickets very. I’m still waiting!
Just wondering if I can get a php file for the form?
Mmm look at the support website is down!
It has long been a working day, and the ticket has not been answered.
Hi!
I am sorry that we weren’t able to reach you sooner and you had to wait for so long for the reply.
If you have problems with the forms used in the template we will be happy to help you solve this issue or provide updated files. If you still didn’t receive a reply from our Support Team could you please send the number of your ticket? This way we will be able to check the status of your ticket and reply to it if it has not been done yet.
Thanks, ThemePlayers
Ticket #5450214 There answered but alas, not a very good answer.
is the contact form mail and the appointment mail form have a mail or contact.php file or we have to create theme our self? thanks in advance
Hi!
Both contact forms are fully working and you don’t need to create any extra files to use them. The e-mail for them can be set via config.php file.
Thanks, ThemePlayers
I emailed to support@createit.pl on 4/23 regarding the sliding image didn’t work, form didn’t work, google map didn’t show up but I haven’t heard anything yet. May I know the correct email address?
Hi Monica!
Can you please check your Spam or Other mailbox folders? I’ve got the confirmation that we answered your message. We will send you message one more time though in case of additional problems with email feel free to contact us via support forum.
Thanks, ThemePlayers
Hi, I purchased this a couple weeks ago but the form is not working. I changed the email in config.php. It will not send mail. Is there an update for this?
Hi!
We will need access to your website to check why the contact form is not working for you. Please stay in touch with our team from support forum, so we could help you.
Thanks, ThemePlayers
The website is not up and running yet. I tried to leave a message in the suuport forum but you required my website credintials, which I don’t heve yet. You want me to post the code here? I haven’t changed any code. The only thing I changed is the email in config.php to test it. I suppose you could test the one you have on your servers??
Hi!
Please contact us via support@createit.pl if you have problems with support forum. Though please notice that contact form requires server with PHP support, so if your website is offline, contact form won’t work locally.
Thanks, ThemePlayers
Yes, I have php support and the form still doesn’t work. I’ve used mailchimp instead. I don’t understand why you can’t just test your current files since it’s not working out of the box.
Hi!
We’ve tested our contact form and it works properly, that’s why we need access to your website. There are number of possible reasons why it’s not working for you.
Thanks, ThemePlayers
hi. i made my own spinner.png and i put content/spinner.png but doesnt view and doesnt spin background-image: url(”../assets/images/content/spinner.png”);
Hi!
Can you please contact our team from support forum with access to your website, so we could check this? It looks like something with the spinner image path. Our team will be more than happy to help you there.
Thanks, ThemePlayers
hi . support forum does not answer any questions about 5 days. is there anybody out there?
Hi!
Our forum was closed during Easter Holidays. We’re taking care about all new tickets right now. Someone will contact your shortly with answers.
Thanks, ThemePlayers
Something new about Wordpress ?
Hi!
Unfortunately, due to other projects, we don’t have any schedule for the release of WP version. Though, feel free to contact premium@createit.pl – our team can prepare the custom solution based on this design for you.
Thanks, ThemePlayers
Is there anyway i could pay to have this template installed?
Hi!
Yes, please contact premium@createit.pl and describe what you need and we will prepare dedicated solution for you.
Thanks, ThemePlayers
i dont see the shop page in demo
i also see a pop up image in ur screenshots, are these files also available with the download, because some of the images in screenshots are not available on the demo site.
Hi!
Purchase packages includes only pages and elements presented on demo site. Pages dedicated for shop are prices and treatments.
Thanks, ThemePlayers
In the item screenshots u have uploaded a shop page, i want that is that available??
Hi!
Unfortunately, as we mentioned above, only pages from the live demo site are available in purchase package.
Thanks. ThemePlayers
Ok Thank u
Where to buy the license for the Images?
Any progress on a WordPress version of this theme?
Hi!
Unfortunately it’s still waiting for its turn, so we can’t guarantee any publishing date 
Sorry about that!
Thanks, ThemePlayers
how can i change the text on the map.. i cant finde it on the index…
“ul. Witkowskiego Andrzeja 119
02-983 Warszawa
Mon-Sat: 8:00am – 7:00pm
....”
thanks
Hi!
You can edit map overlay via assets/js/gmaps/init.js file (screenshot: here). I hope it will resolve the issue.
Thanks, ThemePlayers
Hey there great work! Love the theme. However, I’m missing the file “demo-content” specifically “demo-content/spinner.png” and “demo-content/photo_on_map.jpg”. This was just on the index.html page. Wondering what else might be missing. Don’t want an incomplete template.
Hi!
Thanks! Unfortunately demo images are not included in purchase package due to licensing – information about this can be found also in items details (screenshot: here). If you need demo images for easier development we can share them with you (please contact us about this via support@createit.pl), though these images can’t be used for commercial purposes without purchasing licenses for them.
Thanks, ThemePlayers
Oh okay, that’s fine. I’ll find my own content. Not a big deal and totally understandable.
Thanks for your understanding!
Cheers, ThemePlayers
Nice theme, but in mobile don’t show text (Progressive Professional Nail Courses) at “About us” page…
Hi!
Yes, description is disabled by default on mobile devices. Though if you would like to keep it on mobile it’s just one line of CSS code to edit.
Thanks, ThemePlayers
The style sheet isn’t with my installation? I have downloaded it twice? not sure how to fix and it doesn’t want to install the theme?
Hi!
Looks Good is HTML Template, not a theme so it can’t be used for WordPress. Installing HTML template like WordPress theme can cause the Missing stylesheet error, because of files structure. If your intention was to buy WordPress theme – we’re working on WP version too – but unfortunately it’s not available yet.
Thanks, ThemePlayers
oh no, sorry i am an idiot. could i get a refund?
Please contact Envato about that – they handle payments and refunds. I believe that it shouldn’t be any problems with refund.
Thanks, ThemePlayers
where do i change the color?
Hi!
Colors can be changed via assets/less/ct/motive.less. Just change the color code next to motive variable (screenshot: here) and compile the file to CSS with, for example this online compiler. Then save compiled code as css/motive.css file and attach it to your HTML with the following code:
<link rel="stylesheet" type="text/css" href="css/motive.css">
Below the line, where style.css is attached.
Since the next version we will attach also CSS stylesheet for motive colors. In case of any problems with using less for changing colors – please contact our support forum – our team will gladly help you there.
Thanks, ThemePlayers
hellow..
where is treastment section document??
i mean tab information picture(ct-product wrap)
Hi!
You will find it in separate less file less/ct/mappoints.less. Styles are also compiled to css in assets/css/style.css – they start from ct-container (line: 4290) – so you can edit them directly via css.
Thanks, ThemePlayers
in ipad i can’t see any menu
Hi!
Thanks for reporting this. We’re checking the issue.
Best Regards, ThemePlayers
This issue has been fixed 
Thanks, ThemePlayers
Beauty Job, GL …
Thanks
Awesome Work
Thanks!
Nice item Great work, good luck
Thanks
Great work 
Wish you many sales!
Thank you!
