Hi,

By default in WordPress the get_terms function which is used to pull the categories hides all empty categories unless you pass on a “hide_empty” parameter set to false.

I added a new option for the upcoming update – https://cl.ly/szhE

For the meantime you could manually edit the file at Total/vcex_templates/vcex_terms_grid.php and add the following – https://cl.ly/szZ3 – on line 70.

After you update the theme though you would have to edit them module though to disable the setting.

- AJ

thanks

Sounds like the retina version of the Logo is set to Total. Can you double check under Appearance > Customize > Header > Logo and make sure the retina version isn’t set to “Total” and even if it’s not can you try adding an image for the retina version and then removing it (to clear any potential cache).

I hope you had a nice weekend!

- AJ

i logged in through a hide my ip and was able to access the link… I just followed directions and worked perfect. Thanks

Oh awesome

Using a hide my IP is a great tip, I’ll recommend that next time. Good idea!

I am also looking to add the left/right sidebar option in the theme in an upcoming update to make it easier since a few customers have requested this.

Hi,

First of all I hope you had a great weekend! Now regarding your questions:

1. If you don’t see the image in the Customizer it could just be a WordPress bug or a caching issue. A quick fix is to just click the button to reselect the image.

2. A text logo is the default if no image is used. So you just need to remove the default logo. If you already deleted the image on the server you won’t see it so simply click the remove button and it should work or try adding a new logo image and then removing it – https://cl.ly/szbX – if you don’t have an image the theme will display text.

3. If your site is displaying an image logo then the Logo Icon option and logo typography options will not displayed because they are not used when an image is defined only when a text logo is used. Example: https://cl.ly/szJ4 – once the image logo is removed then you should see them.

- AJ

Hi AJ,

thanks for your efforts and explanation. That was the solution. Choose another picture and than remove it. After that, I could work with a text logo.

Thanks for your help.

Hi,

That’s because we updated the price for a short sale. Unfortunately whenever you change the price, tags or other information on a product on Envato they change the update date. I’m not sure why they do that…

Always use the live changelog – http://wpexplorer-themes.com/total/changelog/ – to see when the theme was actually updated.

Version 4.7.1 is just around the corner though!

- AJ

Hi AJ. Thanks for the answer, i hope you are well, too.
This is the correct link: https://www.pankowfoundation.org/. I need full-width navigation only for the homepage but i couldn’t find any snippet or instruction in the documentation. Thanks.

Hey, nice looking site. You have some cool concepts here

So in Total there is a full-width header setting: https://wpexplorer-themes.com/total/docs/full-width-header/

This is controlled via a classname. So what we can do is filter the header classes to add it on the homepage only like such:

// Make header full-width on homepage
add_filter( 'wpex_header_classes', function ( $classes ) {
    if ( is_front_page() ) {
        $classes[ 'wpex-full-width' ] = 'wpex-full-width';
    }
    return $classes;
} );

This would be added to the child theme’s functions.php file. Let me know if that doesn’t make sense or you have any issues with the code.

- AJ

That worked perfectly, thank you. And also, thanks for the compliment but for this particular project the design is not mine – i am just implementing it.

ps: I tried the code and I didn’t have any issues but I didn’t try it with every possible scenario, just the blog.

- AJ

Cool – thanks!

Quick update: I don’t use trailing slashes on my site so I had to use preg_replace(’/(\/page\/1$)/’, ’’, $link, 1);

Hi,

The easiest thing would be to run the click even on mouse-hover. So when you hover on “mobile-menu-toggle” you just run trigger( ‘click’ ). It would only require a couple lines in your child theme.

However…there is no such thing as a hover on mobile devices so it doesn’t make much sense and could cause some issues as it may cause the mobile menu to trigger multiple times. As tapping with your finger on mobile could trigger both the hover and the click event unless you use some more advanced code.

- AJ

Thanks for your response AJ… you are right about mobile issue… Have a nice day !

It’s possible the link just changed – http://www.susieparker.co/kartra-breakthrough-internet-marketing/

Hi,

First of all thank you for your patience.

To remove the header on a specific post only you would use the meta settings – https://wpexplorer-themes.com/total/docs/page-settings-metabox/

But if you are going to eventually do this to many posts it would be best to simply add them all into a unique “tag” and then via a little code in your child theme you can disable the header for any posts inside this tag. Example:

add_filter( 'wpex_display_header', function( $bool ) {
    if ( is_singular( 'post' ) && in_tag( 'disable-header' ) ) {
        return false;
    }
    return $bool;
} );

This will be a lot easier to manage if you have many posts. So in the future if you want the header to show up, rather then manually editing every post you can just delete the code or remove the tag

For the featured image if you want it inside the content then you would just paste it into your blog post. Then under Appearance > Customize > Blog > Single you can remove the featured image from the top of the posts. See this doc: https://wpexplorer-themes.com/total/docs/blog/ under the heading “Single Post Builder” – simply disable the “Featured Media” block to remove the image display above the posts.

Same as disabling the header…if you only want to remove the featured image on specific posts and not all of them you can just use a unique tag and some code for that which I can provide if needed.

- AJ

Hi Bill,

Actually the functions have been around since 2015 but I have made them better over time

The best way to set them up is actually using a Templatera template (as opposed to a standard page) or a template for whatever builder you use (has built-in support for Elementor Templates as well).

For the header you can use the custom menu module, but because that module doesn’t have native mobile support you may want to instead use a 3rd party menu plugin as mentioned at the bottom of the docs here – https://wpexplorer-themes.com/total/docs/header-builder/

Also, so you are aware there are filters available for both functions if you need to conditionally enable/disable different header/footer styles it is possible with a little code.

- AJ

Hi Kavya,

You can alter the mobile menu breakpoint in the Customizer – https://wpexplorer-themes.com/total/docs/alter-mobile-menu-breakpoint/ – the default is 960px what you want to do is find the correct width right before the logo over laps the menu which depends on your logo and menu sizes. If you aren’t sure a good width to enter if you can share the URL I can take a look for ya.

- AJ

Thank you very much AJ, it worked!

Hi,

Because Total has built-in hooks you don’t have to mess with any files

Anything extra you want to add to the site should be done using hooks via the child theme’s functions.php file – http://wpexplorer-themes.com/total/docs/action-hooks/ – this prevents any possible issues with future theme updates and is “cleaner”.

Example:

// Add searchform to the top of category archives
add_action( 'wpex_hook_content_top', function() {

    if ( ! is_category() ) {
        return; // only add search for categories
    }

    echo '<div id="category-archive-searchform">' . get_search_form( false ) . '</div>';

} );

- AJ

This search option will also display on the search result page as well can you please guide me ?

Simply modify the conditional to check the search page as well. Example:

if ( ! is_category() && ! is_search() ) {

- AJ

Hi AJ, thank you for your reply. I want to use the extra field to for a welcome message to the users of the login page.

If you just want to add some extra text on the login page then your custom code for your child theme’s functions.php file – http://wpexplorer-themes.com/total/docs/child-theme/ – would look something like this:

add_filter( 'login_message', function( $message ) {
    if ( empty($message) ){
        return "<p><strong>Hi there! This is a custom message.</strong></p>";
    } else {
        return $message;
    }
} );

Result: https://cl.ly/synD

But you could instead just create a new page on your site and use the Login Form module in the WPBakery page builder to create a custom login page on the actual site.

- AJ

Thank you for your answer

Hi,

That is very weird. Can you please share the URL to the site but also the page that is supposed to be the homepage?

It does sound either like a setting error in the backend or an issue with your .htaccess file so I may not be able to figure it out just looking at the front-end but it’s a good start.

Can you let me know if you tried disabling 3rd party plugins to rule out any plugin related bugs?

- AJ

Hello. I just sent you an email through Theme Forest with the requested information. Thank you for your help.

Hello. I am not comfortable provided my url on a public forum. So i submitted an email through the form on the Total page. I received a response saying you don’t answer questions through there. So i tried opening a support ticket; it would not go through but would not indicate what my error was (it said the error was highlighted but nothing was highlighted). I do not know how to proceed; these are all methods that Envato listed in an email to me for how to get support…. Thank you.

Hi Romain,

So a few versions ago I added some code:

video { max-width: 100%; }

Which is to prevent videos from stretching outside of their natural dimensions. So on smaller windows the videos may not cover the space vertically as doing so would mess with the video proportions.

If you add this CSS to your site does it work better for your needs?

.wpex-video-bg { max-width: none; }

- AJ

Awesome as always, thanks chief!

Hi,

Thank you for your concern. I took a couple days off for the 4th of July but besides that I have been dealing with some personal stuff. I don’t want to alarm anyone at this point as I am waiting for results.

But hopefully I have found a new support staff to start helping with the comments as well to fill in for me when if I am not available. I have a few candidates, if you know anyone or are interested yourself let me know

- AJ

Hi AJ,

thank you for your answer. Glad to hear you’re okay, and thank you for your offer. But I think that’s overtaxing me. :-)) My knowledge is not so good. But I hope you saw my ticket and can help me.

All the best

That is very weird. If you updated the plugin/theme recently can you try clearing your browser cache incase it’s just a caching issue? If that doesn’t help, can you try disabling any 3rd party plugins to see if you still have issues.

In fact based on the screenshot it looks quite different then the latest version: https://cl.ly/sr8n – as your’s looks white and the fonts/colors are different.

Are you all up to date?

• http://wpexplorer-themes.com/total/changelog/
• http://wpexplorer-themes.com/total/docs-category/updates/

- AJ

Hi there, I’ve updated the theme to v4.7 and also WP Bakery Page builder, but still have the same issue. Tried clearing the cache and disabling plugins, etc, but no luck. Anything else I can try?

It’s possible it’s a server error in regards to permissions. Do you see any errors in the console?

If you want you can submit a ticket and send us over temp logins so we can have a look – https://wpexplorer-themes.com/support/

- AJ

I’m about to update the theme with version 5.5.2 of the WPBakery page builder and I don’t see this error when testing: https://cl.ly/srpe

So if it was an error from 5.5.1 I’m assuming it’s already fixed, if after updating you still have issues let me know!

- AJ

Hi,

When you use header style’s two, three or four – https://wpexplorer-themes.com/total/docs/header-styles/ – the menu becomes sticky instead of the entire header because of the design of the menu it makes more sense to only have the menu sticky as opposed to the entire header.

Of course you can use this plugin to override that – https://wpexplorer-themes.com/total/extensions/sticky-header-two-three-four/

- AJ