22383 comments found.
Quick question/issue I found. When I click on a tag or a category. My page is not loading my overlay header setting. It shows a white bar where my logo/menu is then below that is the title with my image. How do I set the tag page and category page to use the transparent header?
Hi,
The overlay header function by default isn’t a global option it’s only for a per-page basis – https://wpexplorer-themes.com/total/docs/overlay-header/
If what you want is a background on your header across the whole site there isn’t a need for the Overlay Function you could just set a background on the header via CSS or using the settings under Customize > Header.
That said, if you want to have something more advanced like a slider or custom images on each tag/category and the overlay header you can enable it globally or conditionally via a filter – https://wpexplorer-themes.com/total/snippets/conditionally-enable-overlay-header/
Here is a more advanced tutorial – https://wpexplorer-themes.com/total/creating-dynamic-overlay-header/
So if you want all your categories/tags to have the Overlay Header you would add this code to your child theme:
add_filter( 'wpex_has_overlay_header', function( $return ) {
if ( is_category() || is_tag() ) {
$return = true;
}
return $return;
} );
If you have any followup questions or issues let me know.
- AJ
Hi -
I would like the breadcrumbs title to say “News and Events” instead of the template’s title “Latest Health Articles”...Thank you for your help!
Nevermind – figured this out!
nevermind… figured this out! 
Hi, no support for 7 days. That’s very unusual. What’s the matter? I hope everything’s all right.
Best regards
Sorry for the delay. I will reply to your previous comment right now.
... yes, no problem. I read you were in the hospital. I was a little surprised because it takes so long for your answer. You always answer very quickly. I hope it’s all good. If it takes long with an answer in the future, I will be more patient. 
I wish you health and all the best
Thank you for your understanding 
I bought the total theme and have attempted to work from a demo. I tried 2 times with 2 different demos, but every time I look at my page or go to customize, the whole header is filled with links like, Homes 1-6, Homes 7-12, portfolio options, portfolio columns, and about 25 more similar links. How do I get rid of all those? I just want a clean header with a Home, About Me, and a couple of others.
Hi,
If you imported a demo that has all those links but you don’t want them all you just have to go to Appearance > Menus and simply delete the default menu and add your own menu with only the links you want. Editing the menu is going to be the same no matter what theme you use.
Now, if you imported a demo (sounds like you imported the massive “Base”) demo but you now realize you prefer to have a blank site you could easily reset your site using a plugin – https://www.wpexplorer.com/reset-wordpress-website/ – or delete and re-install WordPress on the server.
When installing a demo in WordPress you will want to be doing so on a clean installation so lets say you imported 1 demo but didn’t really like it, you will want to reset your WP site so it’s empty again before trying another demo, otherwise you will have the content from both on the site which will bloat things up and could be a bit confusing.
- AJ
Hi AJ, How is going? Hope you are doing well ; )
I barely don’t touch my wordpress since months. Just to update plugins and your theme.., but days ago I’ve realised that some content in my english pages are missing.
Trying to figure it out by myself, I’ve discovered that maybe has something to do with the WPML translation options.
And since I’ve cheked one option in the WPML (attached the image: https://www.dropbox.com/s/qxa5udn181q9h2c/missing-things.jpg?dl=0) some content appears again. The wpml option has to be in the middle. Then the “image grid” widget appears in english, but unluckely not all the images, as the page in spanish.. (if the option is the one on the left or right, the widget does not appear at all…)
And still I can’t show some other widgets as the “image carrousel”..
Here is the website in the case you need it…: http://rigostudios.com/en/services/#clients http://rigostudios.com/en/about-me/ What is going on?! Has something to do with the last total update that I wasn’t careful or did not read?Take care, best wishes.
Andres
Hi Andres,
First of all your site still looks awesome 
I believe if you enable translation for “attachments” you will need to upload a different translated image for each one. I would generally recommend leaving this disabled. When disabled does everything work correctly again?
- AJ
Thanks AJ
Maybe looks good because of your theme ; )
Leaving “attachements” disabled, actually makes dissapear some elements (image grid) from this page f.e: http://rigostudios.com/en/services/ But now it comes an even weirderer thing….: I have the header menu items duplicated in english..! wtf?!
Today, after your reply, I’ve entered to my WP, and I’ve updated the wpml plugin (cause there was an update), and then I have this duplicated menu in desktop for my english wpml translation… (my original content or principal is in spanish).
Any thoughts..?! Does this thing happen to someone else? are the people from the wpml plugin playing with their code..? : ))) really weird..!
Bests man!! u rock!
Hi,
Sorry for the delay – the site looks good to me when I check it out. Did you manage to fix the issue?
If you are having problems with WPML you should be contacting WPML though because their plugin is MASSIVE and they know how everything works and should be able to help you out much easier – plus the plugin includes support 
From a theme’s perspective there are only a few things needed to make it work with WPML any issues would be coming from the plugin itself.
- AJ
Hi AJ again.
No prob. Sorry as well, cause I totally forgot to write you again to tell you that I contacted the WPML people, and they helped me as well. Was an issue from them. Still there some strange things ongoing to help ; )
So, thanks for everything, sorry for bothering you and hope u all the best!
If u ever need a designer, u know where am I ; )
Keep rocking!!
Andrés
Oh awesome 
I hope you are doing well and taking some time off for vacation!
- AJ
“excerpts. Keeps HTML markup in the excerp”
Hi. I need the above functionality. What should I do? Please help me.
You can only keep the HTML for excerpts that are not auto-generated because any time an excerpt is auto generated it passes through the WordPress wp_trim_words function which strips out all HTML.
So if you want HTML in the excerpt simply use a custom excerpt: https://cl.ly/t9eN – custom excerpts keep everything you add including html.
What do you want to do exactly though? For example if you are looking to add a specific HTML to every entry doing it in the excerpt may not be as ideal as using a custom field and injecting it to the auto excerpt or under the title/thumbnail automatically in the thumbnails via a child theme.
- AJ
Hi AJ,
I have created custom post type : services
And I have page with the same name: services
now i need website-url/services/ —- currently it display the post taxonomy slug at this url but, i need to display my page instead of it.
Please suggest me a way how to over write taxonomy to page.
Hi,
You need to make sure your custom post type has the “has_archive” argument set to false – https://codex.wordpress.org/Function_Reference/register_post_type#Arguments – by default it should be false but if it’s set to true then WordPress will use the /services/ permalink for your post type archive and override the standard page you have now with the same slug.
Now, after altering the parameter you should go to Settings > Permalinks and re-save your options to make sure it works.
- AJ
Here i got a solution which will help some one : https://rudrastyh.com/wordpress/remove-taxonomy-slug-from-urls.html
Oh, sorry I didn’t realize that’s what you were trying to remove. Glad you found a solution though. Thanks for sharing!
I am having trouble with the inner menu height. all I need is the inner menu background to be the same height as the header height: http://dml1.digitaliwayhost.net/~somercountybuild/ any help is appreciated.
Hi,
Because the header doesn’t have any fixed height by default there is no way to automatically set the menu to the same height without javascript.
So you will want to first give your header a fixed height via CSS then apply that same height to your menu items.
Like this:
/* Set desired height for the header/logo/menu items */
body #site-header-inner,
body .header-one #site-logo,
body .navbar-style-one .dropdown-menu > li > a{
height: 90px;
line-height: 90px;
}
/* Move menu placement */
body .navbar-style-one {
top: 0;
margin-top: 0;
}
* http://wpexplorer-themes.com/total/docs/making-css-edits/
- AJ
I’ve tried uploading a set of images to be used as icons and when uploaded the icons appear to have a small grey border. So I redid the images and the originals have no grey circular border.
I did this twice and each time the uploaded image appears to have a border (I can now see this wehn viewed in the media library.
If I make the icon bigger than my required 100px, say 200px the border disappears. I’ve left two version visible on the page.
Can you advise why this may happen ?
Thank you
Chris
Hi Chris,
Here is what I see: https://cl.ly/tACb
But I see it on the original image as well:
Are you sure there isn’t an issue with the way the icon is being saved in Photoshop or whatever editor you are using?
- AJ
Hi AJ, Im using GIMP. When I look at my image saved on my computer it looks fine. I’ve zoomed in and its not there. It only seems to appear once uploaded. Its stranger.
I can make it disappear on the page if I make the icon bigger (bigger than I actually want it. (But I will have to for now)
Any thoughts on this anomaly
Chris
Hi Chris,
That’s very weird. Unfortunately from what I can actually see it looks like the original image has the border. I have never seeing an issue in WP where uploading an image causes the extra border, but anything is possible. Can you share the original image so I can inspect it?
If you are using a Mac this app is amazing – https://snapconverter.com/ – for resizing and compressing/converting images and super fast. I highly recommend it instead of opening a larger app like GIMP.
- AJ
AJ – How do I add sticky header (mobile support) on mobile devices only?
So the goal is to have a sitcky header only on mobile devices on mobile devices at triggers at the “Mobile Menu Breakpoint” while using “Right Aligned Icon Button(s)” settings and would be disabled on on desktop.
Please tell me this is possible 
Hi,
So this is basically going to be impossible using the built-in theme settings. Because the way the theme’s javascript is coded is checks only going one way and not the other (only can check if disabled on mobile not disabled on desktop). In other words it always checks if the window is smaller than or equal to a certain breakpoint to disable it not greater than or equal.
So you would need to add something custom. Depending on your site it could be very easy CSS though (give your mobile header a fixed height and fixed position and then add a top padding to your body to offset it).
If you can share the URL and let me know the breakpoint at which you want the header to become sticky I can provide the CSS.
And actually a CSS only sticky header is going to be more “fluid” on mobile and run better.
- AJ
Ok. I just wrote the css and the media queries to do this 
When I added in the Fixed CSS Mobile header, of course it overlays any content that directly precedes it, so I had to add in padding to #main equal to the height of the mobile header so the header doesn’t overlap.
You can check it here, see if I did it correctly, Any suggestions or improvements would be awesome!
http://www.staging7.occareercafe.com/Sorry for the delay…
Yep, that’s the way to do it! Awesome looking header by the way, great work 
- AJ
Hey AJ – Thanks for the props!
Can you watch this and see if you can find a fix – https://youtu.be/xQXLYdBqnRs Header 5 Logo is still missing at mobile breakpoint when resizing browser to the exact width that is set. it show upon refresh at the exact size but the display class doesn’t get triggered when resizing down from a large desktop. LMK what you find out. Thanks
Thanks for the heads up! I fixed the issue for upcoming total 4.7.1 but it requires multiple file updates.
The update should be ready by tomorrow (maybe even tonight).
- AJ
All good. Just keeping this theme airtight. Your the man!
Thanks for the quality support. It’s more then just a theme, its a full blown experience with epic support!
I’m glad you feel that way 
By the way, while adding a fix for header 5 I was also able to optimize the javascript a bit so that’s an added plus!
- AJ
I am looking to add an apostrophe before my year on the vc recent news so that 18 would show as ‘18. Is this something I could do in the function?
Hi,
Yes that would be pretty easy, there is a filter you can use to override the year completely if you want (vcex_recent_news_month_year_output). Here is the code to add to your child theme’s functions.php file:
add_filter( 'vcex_recent_news_month_year_output', function( $output ) {
$custom_output = '<span>' . get_the_time( 'M', get_the_ID() ) . '</span>';
$custom_output .= ' <span class="year">'' . get_the_time( 'y', get_the_ID() ) . '</span>';
return $custom_output;
} );
That will give the same output but add the apostrophe before the year.
- AJ
As usual, you are the king! Although you have an extra apostrophe after the span year. Thank you so much.
HI AJ – two quick questions:
I’m using the woo products element on a page. I want to remove these two links:
woo-entry-image-swap wpex-clr product-details match-height-content
Image and title/price
I’m using a quick view function and add to cart only so we don’t want image and title clickable.
Thanks!
Hi,
If you are using a quick view function the quick view function should be overriding the original link to open the quick view. If it’s not doing it you can remove the links using the following code:
add_action( 'init', function() {
remove_action( 'woocommerce_before_shop_loop_item', 'woocommerce_template_loop_product_link_open', 10 );
remove_action( 'woocommerce_after_shop_loop_item', 'woocommerce_template_loop_product_link_close', 5 );
} );
- AJ
Hello, I have used Total theme many times in the past. It is a great theme. Is the issue of theme and builder updates not being in lockstep either resolved or better than 3 years ago? Is the Theme auto-updated these days? With 40 sites, it was too hard to update everything by SFTP, which is much slower than the auto-update process. Thanks, -MJMCC
Hi,
This is AJ the theme developer. So, in general WordPress themes are never auto updated if you want to enable automatic updates for themes you need to add this to your server:
add_filter( 'auto_update_theme', '__return_true' );
More info here: https://codex.wordpress.org/Configuring_Automatic_Background_Updates#Plugin_.26_Theme_Updates_via_Filter
That said, because Total isn’t on WordPress.org the updates come from my own server. To receive updates you have to register your license as mentioned in the docs – https://wpexplorer-themes.com/total/docs/update-theme/ (option 1). This license function and auto update function has been around for a long time now.
There is no need to be using SFTP/FTP for updates 
For the plugins, once the theme is updated you will need to click to update the bundled plugins (because of how bundled plugins work natively). That said, I am adding a function now for Total 4.7.1 that you can enable if you do want auto plugin update notices like such:
add_filter( 'wpex_plugins_updater', '__return_true' );
Personally I wouldn’t recommend enabling automatic background updates though as you should always be checking your site after running updates and clearing your site cache. My recommendation is to ONLY update themes/plugins as needed (if there is a big security fix or you need a specific patch). If the site is finished and no one is really making changes (besides maybe adding posts) there isn’t a need to update your theme and plugins unless you have issues or need a security patch.
Additionally if you are managing a ton of sites yourself you may consider a service like infinitewp or managewp to make management a bit easier.
Lastly, what I recommend freelancers is to have your client buy their own license of Total this way whenever updates/help is needed they can contact us. So you only need to worry about setting up the site. Of course if you are charging for hosting then this wouldn’t make much sense
But I do have a lot of customers that were buying Total for all their customers and helping them with future updates/issues but have switched over to instead having their client buy the license so they only need to do the initial setup then we can assist afterwards with any issues/updates if needed.
- AJ
Hi AJ,
I’d like to increase the size of the hamburger and make it white. Please advise a solution.
Thank you, Mick
Hi Mick,
Changing the color is very easy and there is actually an option in the Customizer under Appearance > Customize > Header > Mobile Menu > Mobile Menu: https://cl.ly/t9dJ
The size is a bit tricker because it uses modern CSS to create the hamburger icon so it can be animated. It will require a bit of CSS. Example: https://wpexplorer-themes.com/total/snippets/change-mobile-menu-hamburger-size/
If you have any followup questions or issues let me know!
- AJ
Hi AJ,
Could you please take a look at my support ticket from Monday? I haven’t heard back as yet. The subject line is “Display external blog using the blog grid element.”
Thanks
Hi,
Thank you for your patience. I see the ticket was assigned to me and I’ve been in and out of the hospital as of late. I will reply right now!
- AJ
Just replied back 
Hi AJ, Sorry to hear about your health problems. Hope you are feeling better now. Thanks for replying to my ticket.
Hi AJ, think there’s a minor tweak needed for the Staff Grid element. On this page http://146.66.97.162/~britalli/region1hmcc.org/about-hmcc/hmcc-staff-steering-committee-board/ if you point to the email icon under Tracy Rogers or Mark Maloni, their phone number shows up instead. I double-checked the fields under the Staff Member tab on their custom post pages, and the phone number is in the phone field and their email address is in the email field. Looks like the Staff Grid element is just showing the phone field twice. At first I thought this might be because I put an extension in the phone field, so it doesn’t follow standard phone phormat, and I thought that might break something. . . but if I take out the extension and resave as just a standard 10-digit phone number, the issue still happens. I’d assume the phone field is probably just an unvalidated text box, since there are different phone number formats around the world, not to get too far off topic
Anyway, if you could let me know how to fix this, I’d appreciate it.
Hi,
Sorry about that, this is a known bug from the last update. Here is the fixed file – https://cl.ly/tBsq – which should be replaced via FTP under Total/framework/post-types/staff/
I’ve been dealing with some personal stuff as of late. I do apologize for the delay on this comment.
- AJ
ps: Total 4.7.1 to be released this week as well with the fix.
thanks for the fix! sorry to hear you’ve been unwell, and I hope you’re back to 100% soon. even at < 100% you’re still waaaaay more awesome than most! take good care of yourself. . .
Thank you, I really appreciate it 
I have to update a site from version 3.5.2 to 4.7. A pretty big jump. are there any gotchas? As in an known issues between the 2 versions.
Hi,
You can skim down the changelog – https://wpexplorer-themes.com/total/changelog/ – and check out the red warning boxes. The biggest changes that would affect your site will have been the edits done in version 4.0 – https://cl.ly/tBIX – made a little over a year ago.
For most sites updating shouldn’t cause any big issues. Of course making a backup is always a great idea. If you do have any problems after updating let me know so I can help.
My main recommendation is to disable ALL plugins before updating the theme. Once the theme is updated, then make sure all plugins are updated before re-enabling any. This can help prevent any sort of conflict error.
Also make sure WordPress is up to date first.
Since your current site doesn’t have the built-in auto updates yet you will want to either delete the Total theme and re-install it via the dashboard(easiest), delete the theme via FTP and re-upload it via FTP or use the Envato Market plugin and then delete it once the update is complete than register your license under Theme Panel > Theme License.
Again if you have any issues with the update let me know!
- AJ
WPBakery Page Builder is showing an update for a newer version 5.2.2 - but im getting an error when trying to update - and is requiring me to have a license or purchase one. I am hoping I can update within the total wordpress theme and wanted to double check this….thanks!
This is Aj the theme developer.
You shouldn’t be getting any error when trying to update the plugin unless you have disabled “Theme Mode” under the main Theme Panel -> https://wpexplorer-themes.com/total/docs/activate-wp-bakery-page-builder/
When disabled the theme will not provide the updates for the plugin for those that do own their own separate license.
Can you check?
If this isn’t the case, can you let me know the specific error you are receiving. Thanks!
- AJ
ps: You should always be able to go to Appearance > Install Plugins to update the bundled plugin as noticed in the docs – http://wpexplorer-themes.com/total/docs-category/updates/
SVG image sizing in Single Image element? When I load an SVG into the Single Image element and try and add a size like 400×400 it does not work for SVG images. I have added a plugin so the site supports it, but for some reason the size for SVG only does not work… it gives width=0 and height=0 only for SVG. Anything to fix this?
Hi,
This is Aj the theme developer, have you tried using the Total “Image” module instead of the Single Image module? I don’t believe SVG’s can be cropped by default in WordPress functions but the Total Image module uses a slightly different process to crop images so it may work. Can you test?
Personally I wouldn’t crop an SVG though, the whole purpose is to offer a very high quality image. If you do need it to be smaller I would recommend cropping it prior to upload so it can be optimized as well. Or even changing the format to a png or jpg for faster loading.
- AJ
Hello AJ. The Total Image module is the one being used. This module is in the Total tab when choosing a module and has Image as the title and “single image” below it as the descriptor. I know there is another Single Image module from the system. This is happening with the Icon box module as well, where I have had to use CSS to size them in all cases.
Also, I am using SVG’s beyond backgrounds or icons, but some images within the content. As you may know an SVG needs a width and height or it will fill the entire area it exists in, and if you do not add a width or height there are some browsers that gives a width and height of 0 (Firefox is the main culprit). I would not want to use CSS for placing every image on a page. So it is about setting a width and height like can be done for any other image type. Right now if I set a width and height it does not take in the html, nothing is added.
If there is no fix then using a PNG or other would be needed instead, but thought I would ask because I am sure others will have this same issue.
Hi,
Thanks for the added information. So yes, there are some issues with SVG’s not being able to be cropped by the default using WP functions. I’ll look to see if there is a possible hack.
That said, you can use the “width” setting to limit the size of your SVG like this – https://cl.ly/tC5L – because the image will scale to that width the height will also scale proportionally (no need to set width and height).
- AJ
Change default order of pages in WordPress Admin / Backend.
I have used this code on basic theme and it works:
function set_post_order_in_admin( $wp_query ) { global $pagenow; if ( is_admin() && ‘edit.php’ == $pagenow && !isset($_GET[‘orderby’])) { $wp_query->set( ‘orderby’, ‘title’ ); $wp_query->set( ‘order’, ‘ASC’ ); } } add_filter(‘pre_get_posts’, ‘set_post_order_in_admin’, 5 );
For some reason with Total theme, it will not work. Do you know what I’m missing?
Hi,
Total doesn’t make any modifications to the backend of posts. I inspected and tried your code and it is correct and works for me. However, your code is setting the order to what is already default in WordPress. You shouldn’t need this…
Are you using any 3rd party post order plugin?
If you change ASC to DESC do you see any change or if you cahnge the priority of 5 to PHP_INT_MAX it should override any plugin (unless they use the same priority).
- AJ
I tried both suggestions in my functions, the order of my pages in admin does not change. I guess I can live with having to manually order by title. Thanks for your help.
If you submit and request it be sent to AJ I can log in and take a look.
It is weird though because by default in WordPress the posts are ordered by title – unless you have added custom orders either manually or via a plugin – https://cl.ly/tKFt (should be 0 by default for every page/post).
- AJ
I don’t have any secondary or functions code for order. My “Pages” are set default to 0 and I don’t have a sort order on “Posts”. This is driving me crazy (doesn’t take much sometimes). How do we private message so I can send you login?