Hello there,

Thank you for your interest in our theme. The theme and its updates are free for lifetime of the theme. Support however is limited to 6 months only.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Sure take your time

In the demo site, even for the vendors, it always show the WP Dashboard upfront of the page after log in. I think it should be only for the admin.

Hello again,

I am not sure why it wouldn’t work. I can only say that the theme does not cause it as it plays no role.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. You’ve already adding custom code that increases the padding of the block below the carousel. If you reduce the padding, will decrease white space.

Theme only adds enough whitespace to allow product hover.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello again,

I am not sure if we can double the size. You’ll have to custom code it.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please add this custom PHP code to your child theme’s functions.php : https://gist.github.com/ibndawood/a0c6632e17716ab1e4d28acfc8390cb1

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you so much

Hello there,

Thank you for your interest in our theme. Here is our portfolio : https://themeforest.net/user/madrasthemes/portfolio

We do not have an agencies or multi-purpose theme yet.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

We have V2.1.2

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and let us know your WP admin details and FTP ( or cPanel ) details. I will take a look into the issue.

Thanks Ibrahim for the very fast respons yesterday Problem solved with updating the theme

Hello there,

Thank you for purchasing our theme and for reaching us. If you are using Loco Translate, you should be able to translate all the strings coming from the theme. However some stings may come from theme options or other plugins or part of content itself. If you let me know which content you are unable to translate, I’ll help you with it.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please give us an example of what you’d like to achieve ?

Thanks, Ibrahim

Hello again,

These 2 requests are AJAX requests and happens behind the scenes. They do not stop the page load time. GTMetrix adds this AJAX ( behind the scenes ) work to total time which is wrong. You can try using https://tools.pingdom.com/ to measure page load time.

1. Cart Fragments – This is a WooCommerce ajax request used to refresh the mini-cart. Please follow the instructions given here to disable this request : https://docs.wp-rocket.me/article/999-disable-woocommerce-cart-fragments-ajax

2. Live Search – This is a theme AJAX request used to pre-fetch products to load in live search. You can disable live search from Electro > Header. Instead I recommend using algolia which is a much better search engine than live search because live search is a basic search built on top of WordPress search that searches only title and description.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can add/edit product tabs or change its order using custom code : https://docs.woocommerce.com/document/editing-product-data-tabs/ or using a tab manager plugin like this : https://wordpress.org/plugins/wpb-woocommerce-custom-tab-manager/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Glad the issue is resolved. Please do not hesitate to reach us if you have any questions related to our theme.

dear Ibrahim, i want to remove AD blocks and put my own ad instead but when i go to edit page and click on ad block,nothing appears instead blank page appears. But if i go to edit page through my mobile then it works fine. Please help. 2. Please tell me how to remove welcome to electronics store on top header. 3.What would be a perfect size of logo that would replace electro logo? 4.Should i keep child theme activated or main electro theme?

Hello again,

Thank you for getting back.

1. This happens because of ad-blocker extensions. Please make sure you’ve disabled any “Ad Blocker” extensions that you may be using with your browser or add your website to the whitelist if it is available. Ref : https://docs.madrasthemes.com/electro/topics/troubleshooting/home-pages/ads-block-settings-is-empty/

2. The “Welcome” text is part of top bar left menu location. Please edit the menu in Appearance > Menus.

3. Electro logo is 145×43 in dimension. You can use a logo in similar dimension.

4. Please always keep the child theme activated and update only the parent theme.

Hope this answers your questions. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Are you referring to the favicon ? You can upload your favicon from Appearance > Customize > Site Identity > Site Icon.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme and thank you for your offer. Unfortunately at this point of time we are unavailable for paid custom changes. I am sincerely sorry.

Please do not hesitate to reach us if you have any questions related to our theme.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please add this custom PHP code to your child theme’s functions.php to display attributes always : https://gist.github.com/ibndawood/d3533bd209c5dd3a3c3e50af79126c02

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can upload the icons into Footer > Footer Payment Icons or make one single image out of 5 icons and upload as one image.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Yes but i can’t put link on the image.I must have 5 links for each icon.

Hello again,

Thank you for your clarification. It would require custom coding. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and I will provide the custom coding for you.

Thanks, Ibrahim

Hello again,

You’ll have to use custom code to achieve what you’ve described.

Hope this answers your question.

Thanks, Ibrahim

Спасибо, что ответили так быстро, даже несмотря на то что мы не смогли предоставить подтверждение покупки у вас. Ваша тема действительно очень хорошая. Желаю вам развития и вдохновения.

You are welcome and thank you for your wishes. My best wishes to you too.

Hello there,

Thank you for your interest in our theme. Regular license is for one domain only. There are no multi-use licenses. You’ll have to purchase a regular license for each domain you intend to use.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, you can replace our logo with your own logo via theme options.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The Newsletter in the footer is by default a regular form with no action. You will have to use a newsletter subscription service like MailChimp or your own email form via Contact Form 7 or Gravity Forms.

For example if you are using a newsletter service like mailchimp, you can use this plugin : https://wordpress.org/plugins/mailchimp-for-wp/ to create your newsletter subscription form. Your subscription form should be like this : https://gist.github.com/ibndawood/81489eb753c674bcc1d7f1c962a8c54f

Or if you are using contact form 7 you can create a form like this : https://gist.github.com/ibndawood/2204a575e6d84ab9c09ee7cfa9488181

Once you’ve created your forms you need to paste that shortcode in Electro > Footer > Newsletter signup form.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

thank you

You are welcome. Please do not hesitate to reach us if you have any questions related to our theme.