Hello there,

Thank you for purchasing our theme and for reaching us. You can manage all the email templates used by WooCommerce as well as the sender email from WooCommerce > Settings > Emails. Ref : https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-18

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you for the quick response.

Hello there,

Thank you for purchasing our theme and for reaching us. Our usual response time is 1 business day. My colleague is working on your ticket and will respond shortly. I thank you for your patience and understanding.

Regards, Ibrahim

Hello there,

Thank you for your interest in our theme. Please let us know how we can help you.

Thanks, Ibrahim

I am sorry. Just enabled it.

Please have a look.

Hello there,

Thank you for the details. I looked into your code. The issue is due to an override by third-party plugin “WP Age Gate Pro”. Use this code :

.sticky-wrapper .stick-this.stuck {font-size: 14px;}

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello,

That worked great.

Thank you for your fast and accurate reply!

Kinitorama

Hello there,

Thank you for purchasing our theme and for reaching us. Yes, the theme is WPML compatible and is listed in WPML websites as well.

Please do not hesitate to reach us if you have any questions related to our theme.

Thanks, Ibrahim

forget it, found it

Glad your issue is resolved. Please do not hesitate to reach us if you have any questions related to our theme.

Hello there,

Thank you for purchasing our theme and for reaching us. Do you want to translate the tab titles or change it ? Please clarify.

In general, you can add/edit product tabs using custom code : https://docs.woocommerce.com/document/editing-product-data-tabs/ or using a tab manager plugin like this : https://wordpress.org/plugins/wpb-woocommerce-custom-tab-manager/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Good Afternoon. Yes, you can insert video in home v3. You can do it via Visual Composer.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Can you please clarify which block you are referring to is missing in mobile ?

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. From our research we see that most of the mobile users would want to navigate to the product page before purchasing it. Hence we’ve removed it and have allowed for additional real estate to show more products.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

But what if i need it ? does the theme have options to show it ?

Hello again,

Thank you for getting back. The theme does not have an option to show. It can be shown via custom code. I will help you with that.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Countdown timer can be enabled by scheduling your sale. Here are the instructions to schedule a sale in WooCommerce : https://www.speakinginbytes.com/2014/11/schedule-sales-woocommerce/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

???

Hello there,

Thank you for purchasing our theme and for reaching us. I am not sure if I understand your question correctly. Can you please help me understand your question with a screenshot ? Which default categories you are referring to and where did you click ?

Thanks, Ibrahim

<label> </label> [text first-name class:input-text Adınız] <label>Soyadınız</label> [text* last-name class:input-text Soyadınız] <label>Konu</label> [text subject class:input-text konu] <label>Mesajınız</label> [textarea your-message]

[submit “Mesajı Gönder”]

Hello there,

Thank you for purchasing our theme and for reaching us. Here is our contact form template :

https://docs.madrasthemes.com/electro/topics/set-up-pages/contact-v1/ https://docs.madrasthemes.com/electro/topics/set-up-pages/contact-v2/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Electro > Header > Header Styles applies to all pages of your website except home pages and pages that use home page templates. Home page header styles are set from the page options as show here : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/#home-v1-page-options

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. This is the default WooCommerce setting.

Please uncheck “Automatically generate customer password” option in WooCommerce > Settings > Accounts and Privacy.

Ref: https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15

Regaring “Mobile Number”, you’ll have to add it via custom code or use a third-party plugin.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. I’ve not watched the video, so I do not know about the starting point of the website. If you import our demo content, you’ll have the same website as our demo.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. There is a HTML version available but it does not have all the pages as our demo.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The theme on installation does not delete any content. You’ll have to configure your home pages after installation.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. The number of related products is generated automatically. This is the maximum number of related products that can be shown.

https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

I am sorry about your inconvenience. Please clarify what features don’t work. The theme has header v5 and header v6. Please clarify the issue and we’ll resolve it.

Thanks, Ibrahim