52 comments found.
Hello how to put the shop page as a home page like in demo mode
Hi,
You can contact us. Our team will help you
Hi,
Is it possible to make the ‘Browse Categories’ dropdown go down on mouseover and up on mouseleave, like the rest of the menu, instead of on click?
Thanks!
Hi,
It is possible to make the ‘Browse Categories’ dropdown go down on mouseover and up on mouseleave, like the rest of the menu, instead of on click. You can contact us, our team will help you
Hi , where I can find documentation of this themes ?
Hi,
You can find “documentation” in the package download
Hello, I am facing a lot of issue in this theme related to search.
The search bar should filter by categories, brands, products, title etc. This is not currently working in this theme.
Can you please, My client is not happy and I have to make the website live in 2 days.
Expecting positive feedback from you.
Hi,
You can contact us. Our team will check and help you
After following all the installation instructions perfectly the theme doesnt work, https://i.ibb.co/j81gnYS/Capture.png
Hi,
You can contact us. Our team will help you
Hi Plaza,
I am interested to buy this theme, i have few questions.
1) https://i.ibb.co/mFDSPPx/Screen-Shot-2019-07-02-at-14-42-35.png Review this image when you open the website the template is not open properly, what is the issue ?
2) Did this theme work on lastest Wordpress and Wocommerce platform??
3) Which hosting you prefer to use this template and create a good ecommerce website ?
Please advice.
Regards
Hi,
Thank for your interested. 1. We have fixed this issue 2. This theme works with latest Wordpress and Woocommerce. 3. You can use hostgator
Can you Check this msg and give me a update file plsss
Your theme (Sinrato Child Theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
1. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. 2. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Hello,
We have fixed and updated theme. You can login and download theme again. Thanks !
Hello, I have issue with lot of things with the site. 1. I cannot use wpbakery for backend, 2. New elements not adding 3. Header not working, no logo working.
Could you check the issue? site is zeedon.com
Hello,
You can contact us and provide detail. Our team will help you
Hello,
Please, how can I make Sinrato – Electronics Theme “English and French” language.
Thank you
Hello,
You need install plugin language for French.
each time I run the wizard and install the plugins, the wizard aborts and you can not get into the backend anymore. Can you tell me how to fix it?
Best Regards Arno
I can narrow down the problem. It always happens when you install the MailPoet Newsletter
hi,
What did theme you purchase ? You can contact us and provide detail. Our team will help you
Hi after upload and activate the theme … no more images are showing in the entire site… you Know something about this? .. thanks in advance
Hi,
We didn’t use images for installation theme because they are very big. You can change your images. Thanks !
Problem solved thanks But now I have a issue with categories menu, left side main menu… all categories are gone … any advice ?... thanks in advance
You can contact us. Our team will check and help you
I dont see any clothing items anywhere in demos – is this theme capable of handling those ?
Hi,
You can use this theme for clothing shop. If you need help you can contact us. We will help you
How I can remove tag from front pages product?
Hi,
It is default of woocommerce. You remove it in code.
Hello, We are facing issue while importing demo. We have sent you a mail from web@finplus.co.in . Please solve the issue asap.
Our website is also giving some error when we activate the theme. We have also shared the error on mail.
Awaiting your positive feedback.
Hi,
We’re checking it for you.
I have sent you email many times and also provided you ftp detail. But you are unable to respond my ticket and email. Kindly provide us solution
Hi,
You can wait. We’re checking your email.
I am stuck with this theme. I have genrated support ticket. Mega menu is not working in my theme. whishlist is not working.
You have told there is server issue but there is not any issue in server i have all cross check with our server
Please, you can send us an email. We will check and help you.
Not getting any response from their my whislist is not working and i am unabel to set menu. Not providing any support from last 10 days . I am stuck with this theme
Hi,
You can check your email again. Thanks !
Thinking of buying this theme, but the latest negative comments are worrying. Please explain … 
Hi,
You can install theme like documentation and video. It will work. If you need help you can contact us. We will help you
no puedo instalar el theme, en la etapa de activar plugins se cae el sitio y no puedo entrar al admin de wordpress. por favor ayuda!
según dice es compatible con Wordpress 5.0
I can not install the theme, in the activation stage the site falls and I can not go to the WordPress administrator. please help!
Hi,
You can contact roadthemez(at)gmail.com and provide license. Our team will check and help you
el theme es muy lento, tiene varios errores, el soporte logro instalarlo en mi host pero aun tiene errores… pueden revisarlo en http://barata.cl, he pedido la devolucion de mi dinero pero a la fecha no me es reembolsado. Por mi parte voy a desintalar el theme…. les queda un largo camino por recorrer aun.
Please, you send an email. Our team will help you
This is a bait a sandwich theme, I’ve read a lot of people running problems to import demo content, and they ask for them to do for them selves, which means, they do not let you install the demo content, they want install for them selves, you buy a product that work just with they hands, such a shame!
Hi,
You can contact roadthemez(at)gmail.com and provide license. Our team will check and help you