19 comments found.
After wordpress update, the search icon on menu isn’t working, what can I do?
Hi!
Can you send URL to your website, when we can see the issue to our support team at support@createit.com ?
Thanks!
presale question. 1. Can I incorporate this into the shopping cart so that the cart will calculate the rate? 2. Can this calculate by km, weight, kind of vehicle for different rates per option? 3. Google API will calculate the distance? 4. Scheduling of pick and delivery? I actually don’t need the theme, I only need the shipping calculator at the shopping cart. Can I do this?
Hello!
I am not sure if I fully understand your question about our theme.
All of the shopping functionality used by our theme is from the WooCommerce plugins which Fraxinus is bundled with.
Unfortunately, as far as I know, these plugins don’t provide such functionalities you are asking for.
Thanks, createIT
Hi, when I show the products it’s not working the add to cart ajax button, do I have to install another plugin? I have just installed the theme, the plugins and the demo content…
Hi!
For e-shop functionality you need to install WooCommerce plugin. With theme comes also the “Catalog Mode” plugin which can disable “add to cart” functionality, but you can deactivate it if you don’t need that functionality.
Thanks, ThemeWoodmen
Yes, of course woocommerce plugin is installed, but the ajax add to cart button it’not showing. You can check it here: http://webnroll.es/luminishop/shop/?columns=4 . You’ll see a green background on the price amount…
Looks like you have some javascript conflicts on shop page which affects ajax https://prnt.sc/q8ahbu probably caused by contact form plugin. We can investigate it further if you contact our support at https://createit.support/
Thanks, ThemeWoodmen
Ok, I have deactivated all the plugins except wp bakery and woocommerce, now there ir no green background on price label but still I can’t see the ajax add to cart button
Hi, I see. Unfortunately we won’t be able to investigate it without test access to your website, otherwise it’s just guessing 
So if you would like us to help you, please contact support forum.
Thanks!
Ok, I’ll search the purchase code and I’ll write you down, another question is the shopping cart and all the icons on the menu, where can I add them??
Ok, I found it, but shop filters are not working: galy.jungle-dev.com
Hello!
I just tested the filters used on your Shop page and home page. On both, I wasn’t able to recreate this issue.
Could you please provide us a specific example of this issue?
Or if this won’t be a problem please contact our Support Team at support@createit.com or create a support ticket on the forum: https://createit.support/.
Our Team will help you solve the problem directly on your site.
Thanks, createIT
Hi there, How easy is it to upgrade a website built on your Pluto theme to this new theme? Would it allow for an easy transition of all pages and posts (portfolios, testimonials, galleries and timelines) they currently have on their site?
Hi!
Unfortunately, both themes are using dedicated to them custom shortcodes, that are not compatible between themes.
So doing an upgrade would require to rebuild some of the pages you are using.
Also, some of them wouldn’t be possible to recreate as this theme doesn’t provide a template or shortcodes to create a portfolio page.
Thanks, createIT
Hi, how to add in filtered product slider the categories as a filter in top. Now you can choose New arrivales, Featured, etc but if you filter the categories you want the products to show there are not appearing on top.
Can you help me please?
Hi!
In the current version, this option is only possible with Top rated, Bestsellers and New arrivals, http://prntscr.com/q5etsd – unfortunately, it’s not possible to filter the categories with any product you want.
But thank you for sharing with us this idea, we will discuss adding functionality that you requested to our features list, but I can’t guarantee when it will be implemented. If you don’t want to wait – feel free to contact premium@createit.pl about the custom work. The team will prepare a quote for you.
Thanks, createIT
Congratulations! Nice Work, Good Luck With Sale 
Thank you!
Congratulations!
Amazing Work, Good Luck With Sale
Thank you!
Very nice design. Congratulations!
Thank you!
hello..I see your profile page. really you have greats portfolio GLWS:)
Thank you so much!
Very nice work. Good luck with sales.
Thank you!
Congratulations! Nice Work, GLWS
Thanks a lot
Congratulations! Nice Work, Good Luck With Sale
Thanks !
Great Work, Congratulations GLWS
Thank you!
Hello! Looks great. Do I need to buy the plugins to use all feature or this template already includes?
Hi!
The plugins which are mentioned in the Fraxinus promo site are part of the bundle or can be download for free, so you don’t need to purchase anything extra to use all the options this theme provides.
Thanks, ThemeWoodmen
Congratulations for excellent work and sales! :
Thanks!
Wow nice work….best of luck with sales!
Thank you for your kind words!
Nice theme. GLWS
Thank you for your kind words!
great work! good luck with sales
Thanks!
Very nice work, big sales to you
Thank you 
!
