621 comments found.
Awesome theme. But have some issues in latest woo-commerce update. I am getting issue that are listed below
Your theme (Ewebot) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
1. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
2. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Please fix those issues to make it compatible with Woo-Commerce.
Hi there! Thanks for the purchase. We provide support only via a support ticket system. You may ignore that message, because it won’t affect the work of your shop. That message will disappear with the next theme update.
Hi, beautiful beautiful theme!! I love it. One thing I notice in souce code is WP Daddy Builder Pro for the Header and Footer? I see this could lead to slow speed page showing on Google PageSpeed.
Any plans on improving? I’ll purchase once I see some improvement in speed which is crucial for rankings.
Thanks!
Hello! We are working on a big update that will include significant improvements
Wow, can’t wait!
Hi, the google page speed is showing 6 for this theme, I tried 4-5 times but no change, (home-05, 06) I think it should , at least average. as page speed is essential now.
Hi there! Yes, we are aware of that. We are working on a big update that will improve google speed test significantly. We don’t use any cache or optimization plugin on our demo.
Hello good theme, do you plan to put it at $19 for a few hours due to covid-19? Thank you
Hello! The theme price has been lowered from $59 to $39
Hi there, just wondering if there is an option to have custom questions in the contact form?
Hello! We use this plugin, please follow this link to get better idea how it works https://contactform7.com/docs/
Hi I am struggling to change the logo.. could you let me know how to do that as I couldnt find any setting to do that?
Hello! Which theme version do you have?
Hi It is the latest. Theme v.2.0.5
Please read theme documentation for obtaining information https://livewp.site/docs/ewebot-seo-marketing-agency-wordpress-theme/?section=how-to-edit-header-ewebot If you have some questions or concerns please submit a support ticket
Hi, I submitted ticket several time and did not get any solution of my problem. I installed this theme when I just purchased it and activated theme. I deleted the site as it was just to check how to works. Ever since, I am trying to install this theme but I am unable to do so as it says theme already used. My support has been expired and until today, I have not used this theme.
Hello! What is your ticket ID?
30076
Why do you claim that you did not get any solution? Please check the response to your ticket. It was clearly stated which link you have to open in order to get to your GT3 account dashboard
I did the same at that time and it was not showing my purchased product. I logged in today and It is showing today. My apologies. Thanks
It’s ok
when you say the main home page does not come with photos does that mean the header with the rocket ship effect is not included?
Hi there! Most of the illustrations are from freepik website. The real people on the images must be replaced with your own ones because they were purchased on depositphotos
Hello, Please advise your theme support AWS media off load plugin and also compatible with other 3rd party plugins. thanks.
Hello! Our theme does not support AWS media off load
Hi, I’m interested in your theme, but I have some pre-sale questions.
Please help me to clarify these.
I want to sell digital services with easy digital downloads; I also wish to collect payments through a form. I found that gravity forms can be integrated with EDD easily.
So I want to know that.
1) does this theme compatible with EDD? 2) can I use gravity forms on this theme?
Hi there! 1. It requires extra testing. 2. We use contact form 7 in our themes. But it’s possible to integrate gravity forms as a custom solution.
can I use the same images that was on the demo pages? Are there links to where I can get those images from Freepik?
Hi there! Almost all the illustrations are from Freepik, but the real people images are from Depositphotos. We do not have the exact urls for each image.
Hi, We want to convert this theme into html with partnership. Profit will be share 50/50. If you agree then we can start work. Thank you.
Hi! We do not plan to convert it into HTML.
Have any chance to do other themes to Html? If you have please let us know. We will do with quality work. Thank you again.
Our team can convert it to HTML if it’s needed. Thanks
Can you provide us with a good cache plugin that works flawless with the theme? I’ve been trying wp rocket, litespeed cache and activating html/css/js minify will break the theme no matter what..Please tell me which one would you recommend. Thank you
Hi there! Please use cache enabler + velocity plugins
Is this fully built with Elementor? For example, can I edit entire pages using Elementor or are there elements built using a different builder, which restricts elementor editing? Thanks.
Hello! Yes, all the pages are built with free Elementor
Been trying to contact you for few days already….sent a couple of emails to support@gt.zendesk.com and still nothing…I really need help
Hello! Here is a link to the ticket system https://wp-help.zendesk.com/hc/en-us/requests/new
Hello! It will be updated shortly.
need help its says i already used purchase code but the site was re-installed and i don’t have a login for https://gt3accounts.com/app/
Hello! Please submit a support ticket and our team will check it
i dont have a login and can create a ticket
There is no need to have a login to submit a support request https://wp-help.zendesk.com/hc/en-us/requests/new
Can i install this to wordpress 5.4.1 and is this them good for creative agency ?
Hello! Sure, you can do that
Okay and can i edit this without paying for elementor right ?
Yes, correct. Our theme is based of free version of Elementor
Please guide me , how can i generate support ticket for slow speed even extremely slow speed and some white spaces.
Hello! On the item page there is a banner to submit a support ticket
Hi, I’m getting the following console error when trying to use the typed block in my header.
core-frontend.js?ver=1.2.1.0:3021 Uncaught ReferenceError: Typed is not defined
works fine when making the header, but when I load it on the page I get the above console error.
Hello! Please submit a support ticket and our team will check it