23241 comments found.
Hi, It says that the theme is only 29$ as Mid-year sale but when I click to buy, it goes says 59$. Am I seeing something wrong?
Hello, @anatoliyvasko,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but the sale period is over now, you have to purchase the Theme now on its regular price
Regards, P-THEMES.
Hello, I purchased this theme not long ago but I have a big issue with the theme, every time it is activated, I only have access to the widgets part in the menu Appearance -> Customize. I cannot modify anything anymore. Can you help? Thank you
Hello, @yhercouet,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for the Porto WordPress theme.
Regards, P-THEMES.
Hi
I keep getting ajax error when installing plugins.
I have tried on 3 different hosts so server is not the isssue. Please see here : https://i.imgur.com/mgOaGCA.png
Can you please help
Hello, @dilwsi,
I am not able to see your provided screenshot, and please go to Porto >> Theme license and deactivate the Theme from there and then again activate the Theme with same purchase code and then go to Appearance >> Install Plugins and Install and Activate the plugins from there one by one, I am sure you will not finds this issue.
OR
Please download the latest version of the plugins from the below given link and Install and Activate it on your site, it will work for you.
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Regards, P-THEMES.
Hello,
Why are selling your item at very low price on eBay.com or maybe someone else is selling your item. I just found your item on eBay.
Here is the link: https://www.ebay.com/itm/Porto-Multipurpose-WooCommerce-Theme/184345750651?hash=item2aebdcec7b:g:uggAAOSwoKhe-a2K
I guess you or Envato should take an action against them.
Hello, @ChargePanda,
Thanks for letting us know, I’ll forward it to the development team so that they can directly and officially contact Envato for it and will take action against it, Really appreciate your time for reporting this 
.
Regards, P-THEMES.
hi, the announced price is 29usd, but when i try to buy the price is 59usd… would like to buy other licence at 29usd. can you check what is happening please.
Hello, @europress,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but the sale period is over now, you have to purchase the Theme now on its regular price.
Regards, P-THEMES.
...but continues announced as a sale product at 29usd.
Hello, @europress,
We will update it in a few minutes.
Regards, P-THEMES.
hey, the offer say 29 but when i try to buy say 59. what is the price?
Hello, @petp3t,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but the sale period is over now, you have to purchase the Theme now on its regular price.
Regards, P-THEMES.
Hi, Just configuring the newly purchased porto theme. I am facing issues with Setup Wizard >> Plugins >> Revolution Slider…..Update / Install is failing again and again (tried 5-6 times).
Also, is slider revolution (ThemePunch) and Revolution Slider (Porto Theme)..one and the same plugin…
Note : I have Slider Revolution Ver 6.2.2. (ThemePunch) already installed in Plugins…
Hello, @Sash21,
Please delete the old version of the plugin from your site and download the latest version of the plugin from below given article and Install and Activate it on your site, It will work for you.
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Regards, P-THEMES.
Hi I had registered the license on a domain. But I removed the site. Now I want to use it in another domain. How do I do?
Hello, @paulo_luft,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi there guys. Congrats for your great theme! I ‘ve already bouht it twice! I have a thing that i can’t solve and i need your help. You see i am using photos for products on size 1000×1000. The default settings in thw woocommerce settings are : Main Image width: 600 and thumbnail image width: 300. Take a look here: http://kechaidis.site/shop/mousika-organa/kithares/klasikes-kithares/yamaha-c-30ii-klasiki-kithara-4-4/ and here: http://kechaidis.site/product-category/mousika-organa/kithares/klasikes-kithares/
Any thoughts??? Thank you in advance
Hello, @frtcyprus,
The Images settings of the products are coming from WooCommerce, Please read the below-given articles:
https://smartwave.freshdesk.com/support/solutions/articles/12000052416--7-woo-image-sizes-changing
https://smartwave.freshdesk.com/support/solutions/articles/12000052417--8-woo-images-looks-blurry-and-not-change-from-low-to-high
This is the default functionality of the WooCommerce new version as it does not provide the option to set height for the product image. it automatically resizes the image based on its width you set.
And some of the product layouts are default Theme layouts with the huge size of images, those will only be altered via Customization, You can change the default layout setting using WooCommerce setting.
That’s all.
Regards, P-THEMES.
I don;t think that the links you sent can hlep. They are talking about smaller images than the settings … Here i am using bigger images …
Hello, @frtcyprus,
Please contact us via our support system with your site WP Admin Login details so that we will check it for you.
Regards, P-THEMES.
Hi, Please check now. There was a security issue report at google, I sent for review and its successful now. Please check
Hello, @foam11111,
OK, Fine now, This seems to be any third party plugin confliction issue on your site nothing else, please deactivate all the third party plugins and check your site after removing the browser cache, I am sure it will solve your issue and then again you have to activate all the third party plugins one by one and check which one is creating an issue on your site.
If the issue will not solve then remain all the third party plugins deactivated on your site and contact us via our support system with your site WP Admin Login details so that we will check and solve it for you on your site.
Regards, P-THEMES.
Hi,
Add to cart button in shop page is linking directly to cart and not to single product page. How can we fix this in the theme?
Ryan.
Hello, @gr8rck,
First of all, thanks for showing your interest in Porto WordPress Theme.
You can change it from WooCommerce >> Setting >> Products as per your requirements:
Regards, P-THEMES.
Hello, After upgrading your latest version, I got some issues on Porto Carousel and Porto Member list block. Porto Carousel isn’t full width anymore. Porto Member list display one column per row if I choose Columns is 2 or 3.
Hello, @kissrose,
Can you please contact us via our support system with your site WP-Admin Login details so that we will check it for you on your site.
Regards, P-THEMES.
I sent the ticket but there isn’t any answer yet.
Hello, @kissrose,
Just confirmed from the support department and they said that they just replied your support ticket with a proper solution as showing in this screenshot: https://postimg.cc/QVSk6gft
please check your support ticket now and reply to your support ticket accordingly.
Regards, P-THEMES.
does this theme come with Elementor Pro
Hello, @ttse7en,
You can always update the plugin from Appearance >> Install Plugins OR you can download the latest version of the plugin from here:
https://wordpress.org/plugins/elementor/
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Regards, P-THEMES.
Hi, just bought and setting up porto, [1] the Revolution Slider not installing, having update issues, (revslider activation necessary?) [2] would like to add a slider/carousel on corporate 8. Also some css issues on home page header, eurohomebd.com , thanks in advance.
Hello, @eurohomebd,
1. Please download the very latest version of the plugin from the below-given article and Install and Activate it on your site, It will work for you.
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
2. You can simply add the Slider on your page using Slider Revolution, OR you can use the Porto Carousel element and set the slider using it as per your requirements.
And I have just tested your given site and it is working perfectly fine at my end, please see the below-given screenshot, it must be the cache issue at your end nothing else: https://postimg.cc/mzsdBBqj
https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Regards, P-THEMES.
Thanks for your reply, help me create support account, my email is mehdi.sumon@gmail.com last few digits of key [ -40a6715ad44f ], didn’t receive any email from create account yet. Need to deploy the website soon, Thanks.
Hello, @eurohomebd,
There is no such account on support system with your email, Can you please share your Theme purchase code PDF file with us via our email newsmartwave@gmail.com so that we will check/verify and create the support account for you.
Regards, P-THEMES.
how to translate or change the theme settings or options using wpml? I want to change the settings for arabic to be not same like english, I change the admin lagnuage from the top like any other theme, but whatever I change, it changes on both languages whatever I did., is theme settings translatable?
Hello, @CreatifyNetwork,
Please read and follow the instructions written in the WPML Documentation here:
https://wpml.org/documentation/getting-started-guide/
Regards, P-THEMES.
Hi, there is a way to show product filters outside shop page? I want put it in my homepage like in this site: https://www.soubarato.com.br/busca/lampada-germicida
But It is not showing.
Hello, @ronaldoescudeiro,
No, Sorry to say that but this is not possible, Shop Page Filters are the default functionality of the WooCommerce and it only appears/works on Shop/Categoriy Archive pages not on any other page, If you want to show it on your Home Page then you have to make your Shop Page as Home Page, Otherwise, This requires Customization.
Regards, P-THEMES.
hello, could you reset one of my purchase codes please
Hello, @martinbaron,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi, I’ve bought standard license for this theme. Can I switch license to another site? Currently I just want to play with the the theme,learn how to use it. When i’m ready to build something I will definetly change my server and domain. Can I activate your theme again in that case?
Hello, @morrer,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site
Regards, P-THEMES.
Hi, im interesed in buying porto. How long the mid year sale will last?
Hello, @morrer1,
First of all, thanks for showing your interest in Porto WordPress.
The sale is from Envato, you can read all about it here on this page at the very bottom:
https://envato.com/c/mid-year-sale/themes/
Regards, P-THEMES.
Hello Porto Theme developers. I’ve stumbled with the issue translating a blog pagination labels (“Prev” / “Next”) into different languages for our multisites. Screenshot: https://postimg.cc/d7T31nML. Could you please suggest any option to resolve this issue?
Hello, @baltresto,
You have to translate those into the Theme language files as showing below as per your requirements.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 20/03/2020. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
