23241 comments found.
hello, i missed the mid year sale (had no money :\ ), is it possible anymore to buy it at the discounted price?
Hello, @reevv,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but the sale period is over now, you have to purchase the Theme now on its regular price.
Regards, P-THEMES.
Hiya. In the mini cart is it possible to get the product image from the full size image instead of the cropped thumbnail image?
Hello, @emzdesign,
First of all, thanks for showing your interest in Porto WordPress.
No, Sorry to say that but this is not possible, it only shows the cropped images, You can not change it without Customization.
Regards, P-THEMES.
Hello
The “Woo Sidebar Category” widget on the product category page, shows the bar on the left side and below the footer. I want it to show only on the side. How do I do?
Hello, @paulo_luft,
Can you please provide me the screenshot and the URL of the issue so that I’ll check and provide you the best possible solution for it.
Regards, P-THEMES.
Okay, I already found out. A widget was placed in footer.php in porto-child. Thank you!
Sound’s Good!!!
Hi,
All of a sudden some functionality stopped working! 
If you try to add items (select both variations). a loading indicator starts. Console errors states there is a error in:
https://bedboxwonen.nl/wp-content/themes/porto/js/woocommerce-theme.js?ver=5.4.0I’ve just downloaded the latest version and overwrited it, but no luck!
Any ideas?
I have a temporary fix by removing the part after if (typeof links != ‘undefined’) {:
if ( variation_image ) {
$shop_single_image.attr( 'src', variation_image );
$shop_single_image.attr( 'srcset', '' );
$shop_single_image.attr( 'alt', variation_title );
$shop_single_image.attr( 'href', variation_link );
$shop_thumb_image.attr( 'src', variation_thumb );
if (typeof links != 'undefined') {
//links[0].src = variation_link;
// links[0].title = variation_title;
}But this can’t be a good fix 
Hello, @preynen876,
Sound’s Good!!!
That you fixed it by yourself…
We will look through it in more deeply with the future upcoming updates of the Theme.
Regards, P-THEMES.
Hi,
There is no fix. This is just temporary. With next update this will be good… What is a good fix? Can you push it with the next update?
Hello, @preynen876,
I’ll forward this to the development department for testing it in deep and try to fix it with the future upcoming updates of the Theme, please be patience.
Regards, P-THEMES.
Hello, @petrusjansen,
Sorry to say that but we have not officially tested the Tiered Pricing Table for WooCommerce plugin with the Theme, nor it is included in the third party plugins compatible with the list confirmed from our end on the item page, So this is the third party plugin issue, not the Theme issue, and we do not provide our dedicated support for third-party plugins issue as because this requires Customization.
You have two options, First, you have to contact the plugin author and ask plugin author to Customize the plugin core files for you for making it compatible with the Theme for you.
Second, If you want us to Customize the Theme core files for you for making it compatible with the Theme, then you have to contact our Customization team for paid Customization services.
Hope you can understand our limitations.
Thanks for your understanding.
Hi, I asked the developer (https://woocommerce.com/products/tiered-pricing-table-for-woocommerce/) but they say that the requires hooks are missing in the theme.
I tried another similar tier pricing table plugin from another developer (https://yithemes.com/themes/plugins/yith-woocommerce-dynamic-pricing-and-discounts/) and exactly the same problem.
Can you please try one of the above plugins yourself for a tier pricing table below Add to Basket to see?
No worries, we managed to get it working now
Sound’s Good!!!
I can’t fix this error: Consider using `<link rel=preload>` to prioritize fetching resources that are currently requested later in page load. When I use google speedinsight
/wp-content/themes/porto/fonts/fontawesome_optimized/fa-solid-900.woff2 /wp-content/plugins/revslider/public/assets/fonts/revicons/revicons.woff?5510888 /wp-content/themes/porto/fonts/porto-font/porto.woff2?23364375
This is my website: https://trangtriquangcao.com And this is evidence: https://ibb.co/XxTrq9H
Hello, @viglobe,
We are sorry that you faced some problems working with our theme. But our theme is one of the most optimized on the market.
In general, our theme is already optimized and don’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images or other resources. So we suggest you to remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache or use WP Rocket for both tasks.
Also, you can use GTmetrix tool to see what makes your website slow and optimize these parts of your website.First of all, we would like to tell you that Google very often scores with 20-40 points mobile performance for 99% of websites built with WordPress. To get more points you need to have a really light page. For example remove all sliders, carousels and leave a few banners and products only. Then you will get a high result. But usually, our theme works very fast on mobile devices and don’t have any problems with performance. We suggest you test it on a few mobile devices and you will see that there are no real performance problems. Google PageSpeed gives you recommendations on how to improve the performance of your web site, but it does not actually measure the speed (aka loading time) of your website. If your site loads fast, you can safely ignore PageSpeed’s recommendations.
The traffic depends on a lot of different factors and not our theme only. The only argument from you was your website’s low score on Google Pagespeed. But it can’t be because of that if your real website speed is quite fast. We suggest you read an article from the WP Rocket team – one of the most experienced companies in terms of WordPress optimization.
https://docs.wp-rocket.me/article/85-google-page-speed-grade-does-not-improve
Porto has optimized HTML, combined JS scripts, minified CSS, has style.css generator, conforms all the coding standards from WordPress(and it is checked and confirmed by Envato reviewers while uploading our theme to the market). We are always working on improving our theme’s speed and listen to all our customers’ reports. We release updates every 3-5 weeks so if any performance problems are reported they will be fixed asap.
Porto Comes with default Speed Optimization Wizard Option, you will find under Porto >> Speed Optimization Wizard, So you have to use it and Minify the JS and CSS from there as well and use any third-party plugin for Compressing and Optimizing your site Images and also use server cache as well.
Basically the Speed of the site is something which can be achieved using Customization, So I only able to suggest you the tested solution, Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/en/support/solutions/articles/12000052420--10-porto-site-speed
Regards, P-THEMES.
Hi your sticker says MiD-YEAR SALE $29 and cart shows $59 is this theme really on sale for $29?
Hello, @wdps,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but the sale period is over now, you have to purchase the Theme now on its regular price
We will update the picture in a few minutes.
Regards, P-THEMES.
Good day! Please tell me,: 1) How to change the color of the sticky menu? 2) How to change the font size of the Main menu.
Hello, @markevych_daria,
You can change it from Porto >> Theme Options >> Skin >> Main Menu as per your requirements:
Regards, P-THEMES.
Im unable to see Screen Options (https://prnt.sc/ta9fvu) on woocommerce product page, I need that option to change product display per page count. Will you please guide me through it.
Hello, @pratik_asabe,
Can you please check once by activating the WP default Theme Twenty Twenty, If the issue will still presist with default WP Theme then it will make clear that the issue is not from Porto WordPress Theme and then you have to contact the WP and WooCommerce support for fixing it with the default WP Theme and once it will fix with the default WP Theme, It will automatically work with Porto WordPress Theme as well.
Regards, P-THEMES.
Dear Team. Where i can change popup screen http://prntscr.com/ta802d cant find any option. Thank you.
Hello, @sergiivas,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
Regards, P-THEMES.
Thanks for your reply, help me create support account, did try to open one, my email is mehdi.sumon@gmail.com last few digits of key [ -40a6715ad44f ], didn’t receive any email from create account yet. Need to deploy the website soon, Thanks.
Hello, @eurohomebd,
There is no such account on support system with your email, Can you please share your Theme purchase code PDF file with us via our email newsmartwave@gmail.com so that we will check/verify and create the support account for you.
Regards, P-THEMES.
I added categories to the home page, shows how many in the category – how do I remove this? it’s not under appearance and widgets – looked everywhere. thanks
Hello, @BGATHERTON,
Can you please provide me the screenshot and the URL of the issue so that I’ll check and provide you the best possible solution for it.
Regards, P-THEMES.
Why you dont have a real price table ? :/ Such a good template but for hosting business with dedicated Server Offers, we need a real price table..not price boxes…any plans about this?
Hello, @matzedin,
First of all, thanks for showing your interest in Porto WordPress.
You can use the Custom HTML element of the WP Bakery and use Custom HTML code for creating your own price table as per your requirements.
https://www.w3schools.com/howto/howto_css_pricing_table.asp
Regards, P-THEMES.
Not the answer I hoped, and again: price table! Not boxes! I don’t like to buy a car without tires, also I don’t like to buy templates which don’t have price TABLES! Why does the designer and coder don’t understand this, is frustrating!
Hello, @matzedin,
We have Price Tables as well but you do not want to use it right, that is what you told in your very first message, here are all the designs of Price Tables element.
https://www.portotheme.com/wordpress/porto/shortcodes/pricing-tables/
Regards, P-THEMES.
This a not prices tables, this a price boxes!
Prices tables are this:
https://www.wholesaleinternet.net/dedicated/ https://servdiscount.com/ https://console.online.net/en/order/serverHello, @matzedin,
You can use that type of price table using Custom HTML code or by using any third party plugin which better meets your requirements.
Regards, P-THEMES.
I just went to buy your wordpress theme as per the images showing $29 sale price, but that is not the price i see in the cart, did i miss the sale and you haven’t updated the graphics?
Hello, @disweb,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but the sale period is over now, you have to purchase the Theme now on its regular price
Regards, P-THEMES.
I have paid for a customisation service for my porto theme, which is only half working? I have emailed you guys at your customisation email yet you have been ignoring me since Saturday. This is unacceptable and is costing me time and money.
I would like to know why nobody is answering my emails, I have paid for a service which is not working at all and am not being ignored.
You guys have my email – romaan_proz@hotmail.co.uk
Hello, @theromaan,
Sorry for the inconvenience, our Customization team is OFF on Saturday and Sunday, and because of the Sale on Theme we have more requests as compared to normal requests, so that is why it is delaying, please again send the reminder email to Customization team they will reply you shortly, and I am also forwarding your email to them as to reply on Top priority.
Regards, P-THEMES.
I want to buy this item but its sating $59 instead of $29, please what do i need to do to get it @ $29.
Hello, @oluchigbenga,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but the sale period is over now, you have to purchase the Theme now on its regular price
Regards, P-THEMES.
hi the wordpress theme does it support the ARABIC language ??
Hello, @mmhvision,
First of all, thanks for showing your interest in Porto WordPress.
Yes, Porto WordPress supports Arabic as well, please watch the below-given video that how to translate the Theme in any language.
https://youtu.be/z_X4mELtYDM
Regards, P-THEMES.
Hello. On mobile phones if the selected demo is onepage the menu stays opened after click and the costumer has to manually close it. How can I fix this?
Hello, @gorecwp,
Yes, It is always Open on Mobile you have to close it by tapping on any section on the Mobile screen except the menu, and this is because the One Page Demo menu works on the section IDs so it does not refresh the page it just takes you to the particular section on the same page right, and the menu closes when the page will refresh and in that case, the page is not refreshing so that is why it is no closing by itself. I hope this is all clear now.
Regards, P-THEMES.
What would be the price so that you fix this for us?
Hello, @gorecwp,
Please contact us via our support system so that we will share the Customization department email with you and you can directly contact them and get a quote on this or ask any question regarding Customization from them.
Regards, P-THEMES.
Hello Porto Team. I am new to your theme and i love your new update. your theme is fast and very clean layout we can create. but your theme is most seeling theme on 2nd place and i am looking how to hide some items from mobile header and is there any option avail for us to make Dekctop , Tab , Mobile Header Seperately. where i can change the icon size of mobile header i want to remove some of icons not show on mobile view. and in last i dont see any mobile menu panel option if i want to make mobile menu panel should show full screen on mobile rather right or left…other theme are giving full power to add or remove any thing from desktop or mobile and Mobile menu panel view layout . i dont see mobile layout in this theme on desktop and Tab but i dont want to show same thing on mobile which shows on desktop . please guide me . Thank You
Hello, @yrishard,
You have to use Header builder Header and create your own header for Desktop and Mobile as showing below, and you can read more about it here:
https://www.portotheme.com/wordpress/porto/documentation/header-builder/
You will find Mobile Panel Setting under Porto >> Theme Options >> Header >> Mobile Panel as showing below:
You will find the options for changing the Color of Mobile Menu under Porto >> Theme Options >> Skin >> Mobile Menu as showing below:
Furthermore, you can read our support articles and watch support videos as well and contact via our support system, our experts will be there for you
Regards, P-THEMES.
How can I buy Porto for the mid year prize 29?? it gives me 59? and i can see the offer in the theme main picture
Hello, @norskuli,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but the sale period is over now, you have to purchase the Theme now on its regular price
We will update the picture in a few minutes.
Regards, P-THEMES.
