621 comments found.
Hey there, I have an issue with the regular Lightbox functionality in your theme. When you add a regular image carousel into your theme the lightbox will be stuck at 375px width. I suppose it is due to the order in which the css files are being loaded. Can you please look into this? Thanks!
Hello! Please submit a support request and our team will assist you
Thanks, support ticket has been created.
Our team will get back to you asap
Hello!
Is there anyway to fix this security issues on your theme?
https://snyk.io/test/website-scanner/?test=200924_WM_5b19ea04e67f78f7b1b6e714b439ce77&utm_medium=referral&utm_source=webpagetest&utm_campaign=website-scannerThis security issue occurs every woocommerce theme. Any fix?
Hello! Our team will check it
Thanks, actually this security issues appear every woocommerce 
One more question; I’ll setup the theme on staging server with different domain. I ‘ll activate theme in this domain but when i go live can i use the same license code?
Also I couldnt find where to change this https://ibb.co/p45PvH5
Please submit a support request and our team will assist you. This form is for presale and general questions
hi there, how can i remove( triangle_blue.png) type all shapes , I stopped Bubbles but can not find out where to work to remove those circle and triangle shapes ?
plz help
Hello! If you have some questions or concerns please submit a support request. Here you go https://livewp.site/docs/ewebot-seo-marketing-agency-wordpress-theme/?section=animated-elements-ewebot
Hi. Could you please put the changelog link somewhere?
Hello! The changelog is always available in online documentation
In Online Documatnation 2020.08.18 - version 2.1.3 In fact last update 2020.09.20 - version 2.1.6
No information about last updates for a month
There are some updates that are not related to the theme files changes.
Hi there. I was wondering why I can not edit Blog in Elementor. I mean when I drag and drop “Blog GT3” feature I can not set anything like category, types, colors, anything. I just have random posts from my site. The left panel remain the same, so I still can see other elements / features. Just can not edit Blog. Where I can do this? For example choose category or something?
Hello! TF stats shows that you haven’t purchased this item
Hello, when I try to enter my purchase code on my website, I get the error this code has been used before. Also, photos are not visible on my homepage, projects and blog pages. Can you help me? Website: www.8ajans.net
Hello! Please submit a support request via a ticket system
Thanks for the quick response. Where can I access the ticket system?
You can find it on the item page, here is a link to the ticket system https://wp-help.zendesk.com/hc/en-us/requests/new
Hello, I purchased this theme almost 72hrs ago and I have yet to be able to get past the header section. It’s been an absolute nightmare configuring the header, sticky header, and responsive options.
is there a way to set a static menu that is different from the sticky menu? I was FINALLY able to get the logo and menu button to change on the sticky menu using – (header 7).
Next set of issues… how do you make changes to the tablet and mobile headers without affecting the desktop version?
For what it’s worth, I never heard of WP Daddy Header builder.
Please advise.
Hello! If you have some questions or concerns please submit a support request and our team will assist you. Also please read theme documentation for obtaining information https://livewp.site/docs/ewebot-seo-marketing-agency-wordpress-theme/?section=page-preloader-ewebot
Not sure why you sent me information regarding the preloader but thanks?...
I have read through your documentation and no where does it address my questions above.
I have submitted a support ticket
Thank you. Our support team will get back to you asap
That would be great. At the moment the WP Daddy Header Builder does not allow you to make edits to the responsive and sticky header sections without it affecting your main desktop design.
It would be nice if under theme options we could set our mobile logo, sticky logo, retina logo, mobile menu, sticky menu, etc…
I look forward to your reply.
hi Do you support RTL or not ?? !
And how long will the discount offer last?
Hello! Yes, our theme supports RTL. We do not have ETA
Hello, It’s any way to copy sections from a homepage demo and put in another homepage?
Hello! Yes, it’s possible. Please submit a support request and our team will assist you
can you tell me your email? i want to ask something
Hello! You can submit all your requests via a ticket system.
hi, I am about to buy, before that i want to know two things- how many plugins did u used for demo 4 & 5?
Is there any paid plugin ? that need new payment?
Hello! We can let you know the entire number of plugins.
Is there any extra new payment to get the exact look of DEMO 4? I meant shall i pay any amount for any new plugins to get the exact look of demo 4 /5 ???
Waiting for your reply
Honestly it’s a little bit hard to understand what you mean. All the required plugins come with the theme and there is no need to pay extra. Once you install the theme and import demo content you will get the same pages as on the demo. The only thing that you have to replace is the real people images. They are copyrighted
Okay, Thank you, i will buy soon.
I purchased your theme, Do you have any documentation(step by step) instead of importing demo?
Hi there! Sure, please check it https://livewp.site/docs/ewebot-seo-marketing-agency-wordpress-theme/
Is there any way to import a single demo, when I import it imports all demos, But i need one, I also submitted support ticket, Please response me.
What is your ticket ID? All the tickets are answered in the order they were submitted. We do respect all our customers.
hi, I submitted message from- https://gt3accounts.com/app/support/
We can’t locate any request submitted by you.
there my username is- zaman87999
We have all your details, but for some reason we can’t locate your submitted request. Please try to use this form https://wp-help.zendesk.com/hc/en-us/requests/new
Please reply me here, how can i import a single demo? not all
Will you respond here?
We provide support via ticket system only
I submitted ticket , please check and response
Sure, they will
pre-purchase question: will I have illustrations after purchasing your theme? Or do I have to buy the illustrations later?
Hi there! Most of the illustrations are from https://www.freepik.com/ The real people images must be replaced with your own ones.
Hi, Do I need to purchase from freepik for illustrations? Or does it come free in the theme? Especially asking for Homepage 2
Please refer to https://www.freepikcompany.com/legal#nav-freepik-license
Actually, I am asking a very simple question. I could not understand why you do not answer this directly. Will I have to purchase illustrations again from freepik.com if I buy the theme from you? Will illustrations come when I import a demo? You say yes, it will come or no, it will not come
The question is simple, but you must read the official terms to avoid any issues in the future, that’s why we refer you to the website to read the terms. Yes, the images come with the demo import.
Hi, how to use the website analyzer on demo Homepage 2?
Hello! You can add your own analyzer. It’s just a theme
Hi, I’m planning to purchase this theme. Can we change theme colors?
Hello! Yes, you can do that
Pre buying question:- Can i set pricing plan button to order now & set woocommerce checkout ?
Hi there! Yes, you can do that, here is a simple tut on how to do that https://www.businessbloomer.com/woocommerce-custom-add-cart-urls-ultimate-guide/
We have problems with version 5.5. I sent a request to WordPress, your colleague answered me, but I still have a problem, can you help me as soon as possible if I have a short deadline to complete the website
Hello! What is your support ticket ID?
32541
The support is provided via ticket system only. All the requests are answered in the order they were submitted. We do respect all our customers. Please wait for the response from our team
Thanks for quick response
It’s OK
GTMetrix.com shows a B and C rating, not A as mentioned. https://gtmetrix.com/reports/livewp.site/ZIisr7Rt Any reason for the discrepancy? Nice theme, looking to purchase but concerned with the low score on gtmetrix.com
The result depends on the server load and other factors https://gtmetrix.com/reports/livewp.site/77lOmTwC At the moment it’s PageSpeed Score (89%) YSlow Score (86%)
Hi, thanks for your quick reply. Last question from me, what’s this “WPDaddy Builder Pro”? I have the pro license for Elementor, can I use Elementor only? I don’t want too many plugins. Please advise.
Our theme works with Elementor free version. We do not support Elementor Pro because it requires a lot of work every time they do the updates.
That’s unfortunate as professionals would want a pro version unless your themes are for children. You just lost a customer.
Our themes are for advanced users because our themes have more custom widgets than Elementor Pro. Thanks for your choice.
I’m beyond confused in the SALES stage, I wonder what would happen in the SUPPORT stage. On THIS page https://preview.themeforest.net/item/ewebot-seo-and-marketing-agency-wordpress-theme/full_screen_preview/24776025?_ga=2.67346449.1265446823.1598894726-1202366466.1598894631, it says BUILD ANY HEADER & FOOTER IN MINUTES Drag & Drop Elementor PRO Front-end drag & drop visual header and footer builder for Elementor.
So which is it? You don’t or do support Elementor PRO???
It’s WPDaddy Header & Footer Builder Pro for Elementor https://prnt.sc/u9630i
please see here: https://prnt.sc/u96c37 Do you see where it says Elementor Pro? Again, I have no issues using Elementor Pro and I don’t see why using Elementor Pro causes an issue (can you elaborate further?) See Free Vs Pro: https://docs.elementor.com/article/146-benefits-elementor-pro
If you want to use Pro version then you should consider other themes. At the moment all our customers are looking for free solutions. They do not wish to pay more.
Hi, is it possible to disable glittery effect on Home 06?
Hello! What glittery effect are you referring to?
“Theme speed optimizaiton * Improved:”! Realy? It is imposible if you use Elementor!
Hello, i would like to know few things before i purchase. in demo i did not see sticky header. is it nor available? mega menu is already available?can install the full demo side? hows the speed of a site?
Hello! Everything is available on the demo, sticky + mega menu
Hello, thanks, just want to know about speed. Demo sites takes long to load, in gtmetrix page score is low, is there any solution of it?
Our demo has 88/85 on GTmetrix. The result depends on the server you test it from. The demo server is located in Europe
