520 comments found.
I have the 4.2 version of your them, however my Home page items dont show up, they just spin…I tried everything. My site is www.creativegeniustech.com
Hi gadahfi7,
Thanks for buying Quasar Theme 
WordPress 5.5 brings some changes which affects our old version. We are about to release a new version in the coming days which will be compatible with the WordPress 5.5.
Enjoy!
XanderRock
ok great, I need it bad
Hi gadahfi7,
It’s already released You may update your Quasar WordPress Theme to the latest version
Enjoy!
XanderRock
I dont see, where to download it, also i tried to register for support. But your registration tool is not working. Can you email me at creativegeniustech@gmail.com
It seems the moment I add curvy slider to my home page, then everything goes blank
The problem is with curvy slider, I reinstalled my whole wordpress, the curvy slider still not working
Hi gadahfi7,
Are you using our latest version (4.3)? Because it shouldn’t do that with our latest version. If it still does, can you disable coming soon page so I can check your site better?
Enjoy!
XanderRock
hi XanderRock, i just paid for support, main purpose is upgrade my theme, it’s still 3.1 version and i need your support to upgrade to newest version. Before my previous support expired, I tried many time to registered your support system, but all failed and it’s really confusing for me because my original evanto email no use any more:) , so i can only contact you here. can you contact me by my email please: andres@rtscan.net, thanks ！
Hi duroy2005,
Thanks for renewing your support I’ve just replied to your email
Enjoy!
XanderRock
Hi XanderRock,
1. If I’m looking to get all the animated sliders, which of the themes to purchase? 2. Once we edit Slider and use it in WP, is there any way to use the same code outside of WPress or it cannot work outside WP?
Thanks!
Hi rickson7,
Thanks for your interest on Quasar WordPress Theme. Let me try to answer your questions one by one;
1 – All sliders in the Quasar Demo are included in Quasar WordPress Theme. When you install Quasar Demo Data, sliders will be added to your site.
2 – We do not have any version outside of WordPress. Curvy Slider specially made for WordPress and Quasar Theme.
Enjoy!
XanderRock
Hi XanderRock,
Thanks for quick reply. Last question: So to use the Curvy slider in WP I HAVE to use the Quasar theme? Or is there a way I purchase the theme, build the slider then use it with another theme I already purchased before and built my site with? Just wanna use the sliders that you guys have made very well
Thanks
Hi rickson7,
Yes, Curvy Slider V1 will only work with Quasar Theme. And Curvy Slider V2 will only work with our Azoom Theme. They are specifically built for our themes from performance to integration. So they will not work with other themes.
Enjoy!
XanderRock
Hi xander, how are you? google search console tells me that my Cumulative Layout Shift are high. the plugin developer I use for the cache tells me it could be a theme issue. What to do? Thanks
Hi,
CLS is a feature which tries to detect user experience. For more details you can check this;
https://web.dev/cls/It’s about what you use on your page. For example, if you look for the CLS score of this page of our demo, you will see it’s score is very well;
http://quasar.rockthemes.net/home/home-portfolio-static/
Enjoy!
XanderRock
Hi xander, I have tried your page. sometimes pagespeed gives me a good score, sometimes no. I’ve tried using webpagetest and I’m getting results higher than 1.0. so not exactly positive. What do you think about it?
Hi,
You are giving false information. Google gives great scores for that link of Quasar WordPress Theme.
Also, you must re-new your support!
Enjoy!
XanderRock
Hi xander, the problem was on the width between the parts of the menu. The peculiarity was that pagespeed in the part of the data that detects by itself tells me that I exceed the cls values while in the data control part it gave me a good value. P.Š. I have no reason to give false information. now webpagetest are right.
Hi xander, sorry to bother you. As you know, I’m working on the cumulative layout shift. If you go to the page indicated by you: http://quasar.rockthemes.net/home/home-portfolio-static/ using chrome’s web vitals extension you will find that hovering the mouse over the different menu items when opening the curtains increases the cumulative layout shift value. This also happens to my site
Really awesome theme – would all the headers/sliders come with the theme ? I would be using the “home-business” if I decide to buy….
Hi limco777,
Thanks for your interest on Quasar WordPress Theme Yes, sliders are included. You can also select header models in Theme Options.
Enjoy!
XanderRock
Getting error = I am not able to activate purchase code
Connection to the server could not be established. Please try again later.
Hi shashikantsrivastava,
Thanks for contacting us We have updated our license system. You can update to our latest version.
As a side note, it seems like your support has been expired. You should re-new your support to continue using our support system. For more details about the Envato Support Policy you may want to check out this ;
http://themeforest.net/page/item_support_policyEnjoy!
XanderRock
ou can update to our latest version. – how can i update latest version. I am getting error. I don’t want renews support..
Theme Update option is also not working
Hi shashikantsrivastava,
You can update the theme to the latest version by following the information here ;
https://themeforest.net/item/quasar-wordpress-theme-with-animation-builder/6126939#item-description__major-updateTheme Update and License will not work. Because you are using old version. You should update the theme.
In order to continue using support, you should renew your support.
Enjoy!
XanderRock
hi xander, when will the version of quasar for wordpress 5.3 be released? Thank you for your answer.
Hi,
Quasar – WordPress Theme with Animation Builder has been for WordPress 5.3.
Enjoy!
XanderRock
I am using Quasar and my website upgraded to WOrdpress 5. Now I can’t edit the page contents. Is there any way to buy an upgrade from Quasar to v2?
If I renew support, I get an upgrade?
Hi allcolours,
Thanks for contacting us. You should update to our latest version. I’ve replied to your email with more details
Good Weekends!
Enjoy!
XanderRock
Hi Xanderrock. Can you reply to the many emails and support tickets that I have sent you. I have been chasing you for two days now. I need my website restored as it is broken. I have sent you all login details can you respond. This is urgent. Thanks
Hi bsugar7,
I’ve replied your question in our Support Forum.
Enjoy!
XanderRock
Curvy slider does not work on mobile phones with old images
version quasar 4.0
also on the desktop.
In the curvy slider, I receive this message:
One or more of your image files can not be loaded. Make sure your image url is correct and image exists
Hi webideale,
I’ve just test it on our dev environment and it seems to work fine. I’ve also saw your question in our Support Forum. If you can give your site URL in our Support Forum, I can check it for you there.
Enjoy!
XanderRock
all backgrounds in my mobile have bad resolution
Hi intrainteractive,
Thanks for buying Quasar Theme Do you see the same issue on our demo as well?
You can use our Support Forum for further questions
Enjoy!
XanderRock
hi xander, the last version 3.1.5 is good for wordpress 5.1.1? Thank you.
Hi webideale,
Yes, our latest version is ready for WordPress 5.1.
As a side note, your support has been expired.
Enjoy!
XanderRock
I’m trying to access you support forum and am unable to as I too receive the below error message. Please help! ( ! ) Fatal error: Call to a member function add_role() on boolean in /home/as3doc/public_html/support/wp-content/plugins/rfw-bbpress-support/rfw-bbpress-support.php on line 264 Call Stack
Hi Onesimple2019,
Thanks for buying Quasar Theme We’ve replied to your email
Enjoy!
XanderRock
Best theme .. best suppot
Hello dear I have your quasar theme. The license is set up with the old domain. I get new domain, How can i change the license to the new one in the theme?
Hi intrainteractive,
Thanks for buying Quasar Theme We’ve replied to your email about this question
Enjoy!
XanderRock
Hi sinua,
Thanks for buying Quasar WordPress Theme We will release a new version with this fix soon. If you want, you can email us to get fixed files faster
Enjoy!
XanderRock
Hi, thanks for the fixes. But the same problem remained on the main page http://quasar-shop.rockthemes.net/. In the RECENT PRODUCTS block. How to fix it?
Hi sinua,
Can you email us about this? You can email us by using “Email XanderRock” field at here ;
https://themeforest.net/user/xanderrockEnjoy!
XanderRock
Hi, in mi site: http://modular-engineering.com/it/ i have some issue. If i change something inside the CSS the frontend doesn’t work. The name of the theme is Quasar. And there are some conflict with YoasSeo. And there are some trobule with Rock Page Builder in some pages, we have page builder and front end view different things. Can you help me? Best Regards Limo
Hi lorescalzo,
Thanks for buying Quasar Theme There are a few questions here. Let’s try to answer them one by one ;
- May I learn how do you change the CSS? Did you validate CSS code you use? Are you using our Theme Options “Extra CSS Code” field?
- May I learn what kind of issues are you getting with YOAST? Is there any error message? A screenshot would be useful as well.
- It could be because of our “Avoid Sidebar” system. It’s an advanced system for being able to set content in different areas. When you are using Special Grid element, set “Avoid Sidebar” to “Insert Content Before Sidebar”. That should keep your content order the same as the backend.
You can use our Support Forum for further questions
Enjoy!
XanderRock
Hi Xander,
- May I learn how do you change the CSS? Did you validate CSS code you use? Are you using our Theme Options “Extra CSS Code” field?
I change the css in: Appearence > Customize. Every time i change something inside the theme all the color and icon change.
- May I learn what kind of issues are you getting with YOAST? Is there any error message? A screenshot would be useful as well.
https://imgur.com/a/gsWaEkWThanks
Hi,
- Can you try to use our “Your Extra CSS Code” field in “Appearance > Theme Options > General Settings”. Also, can you show me the CSS code you are using? If the CSS is not valid, it may not work.
- That seems very weird. Are you using any 3rd party plugins? If so, can you disable them all? We haven’t seen anything like this before. Also make sure your WordPress and Quasar Theme and YOAST are up to date.
Let me know if those help you
Enjoy!
XanderRock
Yes i’ve tried but nothing change, the css doesn’t work and YoastSeo doesn’t show anything. i don’t know what to do… The code of css it’s easy, just a change color= .class { color: blue; }. the code is ok! Thanks. Limo
Hi lorescalzo,
Can you give us a login to your site? That way we can help you better. You can email us by using “Email XanderRock” field at here ;
https://themeforest.net/user/xanderrockEnjoy!
XanderRock
Hi,
Great job,
I have an issue with the contact form…. I imported everything but some how I don’t have any of the contact form after the demo import.
Please advice Alem
Hi getahon,
Thanks for buying Quasar Theme Did you imported our datas by using our “Appearance > Theme Options > Load/Export Datas”? Or “Rock Form Builder > Load / Export”?
You can use our Support Forum for further questions
Enjoy!
XanderRock
Thanks for a fast reply “Appearance > Theme Options > Load/Export Datas”
I wanted to do “Rock Form Builder > Load / Export” but didn’t new were to take the file from.
Hi getahon,
Can you email me about this? That way I can send you a demo file for Rock Form Builder
Enjoy!
XanderRock
Hi,
Just send you an email
Thanks.
sent*
Hi getahon,
I’ve just replied to your email
Enjoy!
XanderRock
Hi, just replied back
Hi getahon,
Did you receive my new email containing links?
Enjoy!
XanderRock
Hi….
I keep getting this scrip on my default WordPress editor is that have something to do with your theme?!
<script src=”//1046663444.rsc.cdn77.org/1fd3b038f796d0b159.js” async=””></script>
<script src=”//1018433480.rsc.cdn77.org/1fd3b038f796d0b159.js”></script>
Please advice
Hi getahon,
This doesn’t belong to our theme or plugins. It seems like something is trying to load a js from a CDN. Are you using any CDN service? If not, try to disable and uninstall all 3rd party plugins. If that won’t work, make a clear installation on your host.
Let me know if that helps you
Enjoy!
XanderRock
hi, I tried to use the quasar theme with the new wordpress editor. however the theme broke and I had to install classic editor plugin. please correct the problem. thank you
Hi webideale,
As you can see in item details clearly, Quasar is not optimized specially for Gutenberg. However, our latest version allows you to use RPB instead of Gutenberg.
Also, you must re-new your support!
Enjoy!
XanderRock
I have problem same issue , wp 5.0 I can’t see edit content
Hi arwarinseo,
Our new version released Your issue was related to WordPress 5.0. Our new version is compatible with WordPress 5.0
Enjoy!
XanderRock
Tks But update theme system not working I follow Theme Update step when press update theme it’s spin long time 1-2 hours and nothings change
Hi arwarinseo,
There could be some issues/limitations on the server side. Can you try to download the latest version manually and update it via FTP? You can find more details on our help file.
Also, our new version contains a new system for updating the theme That should be more useful for further updates
Enjoy!
XanderRock
