787 comments found.
Hi!
I’m trying to import sample data to my WP Installation but it keeps asking me the same even when I do what the Car Dealer Theme wants.
See here: https://recordit.co/KhmkF3O2Ye
How to Import sample data?
I want to import Elementor sample data to my already existing instalation. I was using WP Bakery Builder but if there is a Elementor option I want to rebuild my site in Elementor using sample data you provide.
Will be grateful for any hint.
Regards,
Greg
Hello,
Please refer to the below document for information about sample data. https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=sample-data
If you have any queries, please create a support ticket on https://potezasupport.ticksy.com, and share detailed information about the issue, so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Is it possible with this theme to be used as a Auto hub website for marketing multiple auto dealerships, and being able to show off their cars with links back to their site.
Hello,
Thanks for showing interest in our product and writing to us here.
Yes, you can do it. Please refer to the below documentation.
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=car-dealer-front-submission
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=front-submission-settings
Hope this information will resolve your query. If you still have any queries, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CarDealer WP” as the prefix for the ticket subject, so that we can guide you in a more organized way.
Thanks,
Good day I bought your theme a long time ago. But what is missing and also important is the transparency. 1. The seller’s name and location are missing on the detail page. https://empires.ch/potenza/details.JPG
2. Exactly the same on the inventory side. https://empires.ch/potenza/inventary.JPG
3. When registering, the zip code, city and street, is missing, as is the case on the seller’s profile page. https://empires.ch/potenza/profil.JPG
If you want to be transparent with your website, this should be indicated. Got you some pictures of how it should be.
Hello,
We created a ticket on https://potezasupport.ticksy.com (#2934576) and escalated your above request for further consideration.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Is it possible to set up the theme in a way that customers could actually buy a car in web store instead of only sending an enquiry for it?
Hello,
You can do it with WooCommerce. Please refer to the below document for more details.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=sell-vehicle
If you still have any queries, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
How to install demo content? Somehow I’m unable to install it or find anywhere
Hello,
Please refer to the below document for installation and sample data import.- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=installation
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=sample-data
f you still have any queries, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Atually the. sample data or theme options menu is missing?
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide us with WordPress access details, so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Is it just me or has anyone encountered this problem before?
Take a look at this video: https://recordit.co/MCWTkPPfCI and watch it to the end.
You will see that in the responsive view, if a car is marked as sold (and has a SOLD badge) then its picture disappears after the page loads.
This is not the case in desktop view.
I hope this is not just my problem.
If so, the page where this happens is https://centrum.auto.pl/.
I would appreciate any hints.
Greetings,
Greg
Hello,
In the new version, the new mobile layout is using a label instead of an image for the Sold badge. Please see the below screenshots.Please refer to the below document for more information. https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=inventory-page
If you still have any queries, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hi!
...but that’s not the point.
The point is that the car photo disappears as soon as the page loads in mobile view.
Open https://centrum.auto.pl/samochody/audi-q8-suv-sline-55-tfsi-quattro-340-km-tiptronic-czarny-deep/ on your cell phone, for example. You will see that the car photo disappears. Opening the same page in dektop view does not make the photo disappear.
Perhaps the changes you have made have caused the car photo to behave this way now for mobile view and the Car Dealer users have not noticed this yet.
How do you think?
Hello, We checked your link and it’s working fine and showing the car image correctly (see screenshot). https://i.imgur.com/g3j4ImL.png
If you still have any queries, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello I bought the theme today and installed it, but when I opened the tutorial videos, I found that they were all deleted, so what is the reason? Note that each theme has explanatory videos attached, and I will evaluate after trying the theme . Thank you
Hello,
Please create a support ticket on https://potezasupport.ticksy.com and provide detailed information about which video you are referring to so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Thank you I found the tutorial videos on YouTube very nice theme , and no bugs I will give you 5 star for quality and documentation .
Hello,
Yes the videos are working and When you click on those links the video will open in pop-up.
Thanks, Mitesh
Hello, does this theme provide a service listing possibility that customers can use via pins in a map. So if a customer is looking for a garage in a town, the map shows the listings via pins in the map itself? thanks…
Hello,
There is no such feature in the theme to list services on the map.
If you still have any queries, please create a support ticket on https://potezasupport.ticksy.com so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
To whom it may concern. I’m with the Redux dev team. A ticket has come to our attention that needs to be invested by you, the theme author. One of your users has reported an issue that occurs within Redux, but it triggered by the theme. As this user had paid you, and not us, it is your responsibility to investigate the issue. If you discover the issue to be with Redux (versus incorrect theme code or irregular user/server settings), then we’d need you to file a report with us with the required data, at which point we can work with you to resolve it. It’s not part of our support structure to support your theme…or any theme. Your customer has been attempting to contact you and he’s not received a reply thus far. I’m asking you to please reply to your customer as I am unable to debug your theme. I do not have a copy and I won’t pay for one, frankly, to do your job. You can view the ticket here: https://wordpress.org/support/topic/class-redux-helpers-php-on-line-99/
Thank you for your kind attention.
Kevin,
We have already released update for it in version 3 the site https://www.nipponvehicles.com/ uses theme version 2. The user uses pirated copy as we have not received any ticket on our support.
Please create ticket on our support https://potezasupport.ticksy.com/ so we can guide him in an organized way.
As of now, it seems like the user is not using a valid license. And it can be a reason he/she has never contacted us as we didn’t find any request from him/her in our support mail or support system.
We have replied to the ticket (https://wordpress.org/support/topic/class-redux-helpers-php-on-line-99/) created by the user in Redux Framework support on WordPress.org.
Thanks, Mitesh
Bonjour, Comment supprimer des choix proposés dans l’admin comme par exemple, ne pas voir apparaitre : PRIX HABITUEL (laisser que PRIX DE VENTE), supprimer LABEL FISCAL, Review Stamp logo1 ajouter une image, spécifications techniques… Je souhaite supprimer des choix proposés pour que mon client puisse avoir que certaines options, comment les désactiver pour ne pas être vu dans l’admin quand je créé un nouveau véhicule ?
Hello,
Please create a support ticket on https://potezasupport.ticksy.com, and provide detailed information about your requirements with screenshots and links, so that our concerned team can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello,
Greetings of the Day!
We are on vacation from 4th November 2021 to 7th November 2021, due to Diwali Festival in India.
We will respond to queries on Monday 8th November 2021 from the queue.
Thanks, Team Potenza
Can you tell me if the software supports the expiring of listings after 30 days or some time period?
Hello,
There is no built-in feature to expire the listed item.
If you still have any queries, please create support ticket on https://potezasupport.ticksy.com so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hey, can logged users list their own cars on the website in exchange for paying a price?
Hello,
Yes, there is package plan integration. Please refer to the below documents.
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=pricing-packages-plan
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=how-to-use-pricing-plan-feature-of-car-dealer-theme
If you still have any queries, please create support ticket on https://potezasupport.ticksy.com so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Is this Website working in German language?
Hello,
Car Dealer is a multi-language theme so that you can translate your website into any language. Please refer to the below link for more information. https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=theme-translation
If you still have any queries, please create a pre-purchase ticket on https://potezasupport.ticksy.com and provide detailed information so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Puedo sincronizar los coches con mi pagina de facebook con este theme?
Hello,
You can export/import vehicle data from the theme as CSV, and you can use tools on the target system to import/export data.
Hope this will resolve your query. If you still have any queries, please create a pre-purchase ticket on https://potezasupport.ticksy.com and provide detailed information so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Decia si se puede utilizar Facebook for Woocommerce para sincronizar mi tienda de coches con mi pagina de Facebook
Hello,
Vehicles are not WooCommerce products, so it’s not possible.
If you still have any queries, please create a pre-purchase ticket on https://potezasupport.ticksy.com and provide detailed information so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
I’ve just updated the theme but am having some trouble updating some of the required plugins. Also, the inventory listing page only shows the first page and gives an error when clicking on “next” or other page numbers.
Hello,
We created a ticket on our support forum for your query (2892509). Please check the ticket for the update.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello, is the last release compatible with Wordpress 5.8 ? Thanks Regards Slett
Hello Slett,
Yes, It is Compatible with WordPress 5.8.
Thanks,
Team Potenza- https://www.potenzaglobalsolutions.com/With the last update, the search from the home page brings up all the vehicles in stock. The search from the vehicle page still works, just the home page search brings up all vehicles.
Hello,
We are working on it. Please create a pre-purchase ticket on https://potezasupport.ticksy.com, so that we can update you when it’s ready.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Another bug just to note on vehicle listing, “add to compare” still shows now even when disabled.
Hello,
This has been fixed and will be available in the next release.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Thank you for fixing the bugs so quickly, looks great now 
The new mobile changes look great but with the boxed site header on the mobile inventory detail page, it covers 1/3 of the gallery image when viewed on mobile. I cannot find a way to put a spacer at the top or move the gallery down so its just below the boxed site header. Any help on this please.
Hello,
We are working on it. Please create a pre-purchase ticket on https://potezasupport.ticksy.com, so that we can update you when it’s ready.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello. I just updated the theme and I noticed that the option “Vehicle Listing Hover Effect: Enabled/Disabled” has disappeared. It is now Enabled by default, and I can’t find an option to disable it again. Is there another way to disable the overlay and add the single page car link to the slider/inventory item?
Hello,
Please create a pre-purchase ticket on https://potezasupport.ticksy.com and provide WordPress and FTP access details so that our concerned team can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello,
Please reply to ticket no 2888319
Thanks, Mitesh
