Hi there,

Thanks for reaching out to us!

If you have bought this theme previously, then please login to the account from which you have bought it and download the latest version. Or use Envato Market plugin to update automatically.

If you choose to buy another licence, you for sure will be able to download the latest version of Tilt. It currently contains Tilt Visual Composer v6.7 to which you will be able to update.

Kind regards,

Whitebox Studio

Hi there,

Thanks for reaching out to us!

We’ve just checked, and there’s no problem with this at least in the latest version of the theme.

Please make sure you update to the latest version. If you need further assistance with this, please submit a ticket on our Support Forum https://whitebox.ticksy.com/

Kind regards,

Whitebox Studio

Hello,

Is it possible to have a button (CTA) in the menu bar?

thank you very much!

Hi there,

Of course it’s possible! You can add a button or any other content using a content block http://docs.whiteboxstud.io/scape/#3-content-block

If you have any more questions, don’t hesitate to ask us on our Support Forum: https://whitebox.ticksy.com/

Cheers!

Will do. Thanks!

I’ll try installing, thanks

Hi there, we have replied to your email – please check your inbox.

Hi there,

Thanks for reaching out !

Please submit a ticket on our Support Forum https://whitebox.ticksy.com/ and we will be happy to help.

Kind regards,

Whitebox Studio

Everything’s done.

Hi there,

Thanks for your question!

We are planning to release an update not later than this/next week. Stay tuned

Kind regards,

Whitebox Studio

Hi there,

Thanks for reaching out to us!

Can you please create a ticket on our Support Forum https://whitebox.ticksy.com/ticket/2824589/ and we will be happy to assist.

Kind regards,

Whitebox Studio

Done. THX

We’ve just replied to your ticket! Cheers

Hi there,

Thanks for your question!

Please note that updates to bundled plugins are provided together with theme updates. Please wait for the next theme update, as it will include the update to the bundled plugins as well. More info can be found here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins#update

Kind regards,

Whitebox Studio

Hi there,

Thanks for your question!

To avoid lags and provide flawless page design experience, we have disabled frontend editor in this theme and encourage to use the backend editor instead.

You can enable it programmatically, but we cannot guarantee that all the shortcodes will function properly in frontend mode. If you want to figure out how to do it, please write us an email using the contact form on our author page.

Kind regard,

Whitebox Studio

I found the solution to activate the front-end. Thank you

I discovered 3 little dots within the rows. Including the Decoration Tab. So my question is solved, no action needed anymore. Best, Janneke

Hi there,

Glad to see that you’ve managed to resolve the issue

Kind regards,

Whitebox Studio

Hi there,

Thanks a lot for your interest!

Unfortunately, Scape doesn’t support RT out of the box Therefore we don’t have a demo to show. However, we’ve seen some of our customers adding RTL themselves.

Kind regards,

Whitebox Studio

Hi,

Thanks for reaching out!

Update is in the pipeline, planning to release it next week, so stay tuned

Have a wonderful holiday season!

Best,

Whitebox Studio

Hi White-box, Thanks for the link, I already managed to install Envato Market with the token, but for some reason it doesn’t recognise that Tilt is installed, It just says install instead of update..

I updated via FTP but it felt like a risk, Envato Market plugin doesn’t seem to work.

Hmm… that’s strange, maybe something was off with plugin configuration. Usually it works fine.

Anyway, good to hear that you’ve managed to update! There is no risk replacing theme files over FTP, if you do it carefully and according to instructions. Just a thing to remember – always make a backup before updating, just in case.

Regards,

Whitebox Studio

Hi there,

Thanks for contacting us!

No, there shouldn’t be any problem with the theme in this case.

Best,

Whitebox Studio

Hi there,

Thanks for reaching out to us!

Recent updates did not contain any changes to the code which could affect the processing of HTML element. There must be some other reason related to your setup.

Please double check your code in Raw HTML element and its validity – maybe it cannot be processed by Visual Composer. On our side, HTML element works flawlessly.

If you still consider that the theme is the cause, please submit a ticket on our Support Forum: https://whitebox.ticksy.com/

Kind regards,

Whitebox Studio

Hi there,

You can change the default website page color using the following CSS:

#wrapper {
    background-color: #f9f9f9 !important;
}

Kind regards,

Whitebox Studio

Hi there,

Thanks for your interest! Tilt is fully multi-language ready, and is compatible with WPML translation plugin.

Kind regards,

Whitebox Studio

Hi there,

Thanks for your question!

We are sorry for the delay, the next update should become available early next week.

Kind regards,

Whitebox Studio

Hi there,

Thanks for contacting us!

I can confirm that with the latest version of the theme and the bundled plugins that are available with the theme, VC content is displayed correctly.

Please make sure that you have updated your theme and bundled plugins to their latest available versions. If this doesn’t help, please submit a ticket on our Support Forum: https://whitebox.ticksy.com/

Kind regards,

Whitebox Studio

Hi there,

Yes, we are planning an update later this week to fix this.

Thanks for your patience!

Whitebox Studio