133 comments found.
Hello,
I spoke to someone called Laila by email about the logo of this template before buying it. I was told the logo text is editable, however, after buying the template I can see logo.svg has no <text> element, so it doesn’t appear that it is editable. I emailed back about this but got no response.
Please can someone email me? Thank you.
Hello,
I didn’t see a reply to the last email, but don’t worry, I will do any customization you want. Please let me know, send me an email at faisal@brandio.io
Best regards
Hello, sorry to bother you. I use your theme which is too cool and I would like to know how I can add a new page please?
Hi,
Do you want to add a page for the HTML or WHMCS templates?
Hello, sorry to bother you. I use your theme which is too cool and I would like to know how I can add a new page please?
Hi,
Do you want to add a page for the HTML or WHMCS templates?
hello, thank you for your reply. I am looking to add a page to whmcs please. kind regards
Hi,
Explained here: https://developers.whmcs.com/advanced/creating-pages/If you want to add pages from the HTML version, send me faisal@brandio.io
Best regards
Hello,
We would like to update the template to the latest version and would like to confirm if the upgrade process is the same as the install process. Just wanted to confirm so we don’t overwrite the wrong things and lose data:
Copy “hustbee” folder to WHMCS templates folder. Copy “hustbee_cart” and “standard_cart” folders to WHMCS templates/orderforms folder. On your WHMCS admin panel go to Setup > General Settings, choose the template “Hustbee” and save changes. Go to Setup > General Settings then Ordering Tab, choose “Hustbee Cart” and save changes.
Thank you!
Hi,
You can see the changelog here https://brandio.io/hustbee-changelog/
You will see all the files that you need to replace,
Regards
Hey there, since the last whmcs update, I was required to use the WHMCS Stripe app and not the old API key. Since then, the payment does not work with this theme anymore and I get the error: Fehler bei der Remotetransaktion. Bitte wenden Sie sich an den Support.
Which led me to this support page: https://docs.whmcs.com/payments/payment-gateway-modules/stripe/ Which then led me to this error: An unexpected error – No Stripe Payment Method found from token token and trusting this documentation: https://docs.whmcs.com/payments/payment-gateway-modules/stripe/It means, the order form template is outdated and does not work any more. Is that a problem on my side, or will the template soon be updated?
Hi,
Did you update the template to the latest version?
Yes, I downloaded it yesterday and tried it again and still did not work.
Hello, I have purchased this theme through elements, what happens is that with the latest update of WHMCS the client area does not work, but only this specific page since the product and other pages I see that do
For additional assistance, please reference the WHMCS TroubleShooting Guide »
Error: Call to undefined method WHMCS\Utility\Captcha\LocalImage::getSiteKey()
Hi,
Please download the latest template update and try it.
If you purchased it from ThemeForest, you will receive the update in a few hours.
Regards
Hello! We’ve been using your theme for a long time now, and it’s great!
However, I’m having one issue when adding elements to a dropdown menu on the nav bar.
On a services page, the `info-text` class is in front of the drop-down menu. I’ve tried my best but I can’t seem to figure out why.
I’ve set the z-index as high as possible, and even with the `!important` tag, but to no prevail. Additionally, I can see in the chrome inspect element style tab that it is being greyed out and not applied ( https://i.rowansc1.com/u/XgbFxd1BpXvGwRIAkxjMILgdSa4aAkwBi44.png ). I’ve made changes in the style.css style-modified.css and custom.css files to try and resolve the issue, along with trying to forcefully set the position to absolute (as for some reason, chrome seems to think that it’s being set to static “The position: static property prevents z-index from having an effect. Try setting position to something other than static.”). I’m not able to locate this in any CSS file, I’d take a next guess that it could be the javascript doing something?
Thank you for any help you can give, I’d really appreciate it!
Hi,
Thank you for waiting,
I got it, it seems there is an issue, it need some HTML modification along with the CSS.
You will get the update very soon
Regards
No worries at all. Thank you very much for investigating.
From another quick look, it looks like the div could just be in the wrong place. But I’ll leave it in your capable hands to sort out. Thanks again!
Let me know as soon as its been solved as I’ll update to it asap as I’ve got quite a few needs for it to be solved (as I’m adding more options to the dropdown menu).
Cheers!
You will be able to download the update today.
To do the update now follow the steps:In style.css file add the following code:
.custom-container-bg{
background-color: #101a2b;
position: absolute;
top: 0;
left: 0;
width: 100%;
height: 15em;
}
.no-pb{
padding-bottom: 0 !important;
}
Modify the following CSS:
#header-holder {
position: relative;
background-color: #111a2b;
z-index: 10;
}
Make the z-index: 999;
In the HTML code:
Before the following line:
<div class="container pull-top">Add this and remove class pull-top:
<div class="custom-container-bg" />
Within the same page replace class st-on-top with no-pb
Good Luck
You’re a legend. Thank you very much for your amazing quick fix! This has helped a lot as I couldn’t figure it out haha!
Cheers again, amazing theme!
Glad it worked for you, all the best with the theme!
Ps.. Please rate us, it helps a lot 
Thank you
Hello, I have a problem. I hope you can help me. When integrating Gogole Autenticacodr I get this error during login:
“Error We were unable to connect your account. Please contact your system administrator”
I can’t solve it. Le’ñi that it could be a template error.
I await your response.. Thank you.
Hello,
Thank you for waiting.
Please update the WHMCS and the template to the latest version and check.
Let me know if it’s working or not.
Regards
There’s an issue when clicking any of the links in the dropdown menu on the right to any domain name on clientarea.php?action=domains. The links (Change Nameservers, Auto renew etc.) doesn’t work due to the code in /js/main.js on line 35-42.
Otherwise a great theme!
Hello,
Thank you for waiting.
Please download the latest theme files and replace “main.js” file
Good luck
Hello. This Template has been top notch since day one for a couple years now. Will there be an update for WHMCS 8.1?
Hello, Thank you for your opinion and positive feedback, we’re glad you liked the template.
The template is updated and ready for WHMCS v8.6.1
You should receive the update soon.
Hello,
We have problems at the time of purchase, the customer selects the service, proceeds to click on buy and then the shopping cart appears empty.
Please help us as soon as possible, we have been dealing with this problem for 15 days, for this reason we have renewed the support.
We have sent our videos to faisal@brandio.io
Thanks.
The 5 business days have passed and I have not received a response on my case, I request a response or a refund of the money I paid for the support.
Hello,
Sorry for the delay,
I replied to your email.
Thank you
Hello,
One month with the problem on my website and I have not received support, please request a refund since I have had no response for 1 week and the last thing they indicated was that everything works fine when it does not, that is not support.
Hello,
Sorry for that, we are two-persons team, replying to a lot of emails. I thought that the problem was “items are not added to the cart”.
Btw, it seems the problem from “stripe”, your website showing this errorUncaught ReferenceError: Stripe is not defined
If the issue is from the template, today we will update the template.
Best regards
Does this work on Bootstrap 4?
Hello! Currently, we’re working on the bootstrap 4 versions. We’ll announce that once it’s ready!
Hello, its able to remove the Branding from the Design? And if yes, how much costs?
Hello,
Can explain what branding you mean?
Thank you
Hi, we’re using cPanel but when users attempt to Login via SSO or Access their Webmail via the Product Shortcuts on the side using the Actions area it doesn’t do anything. We believe this is due to Bootstrap but are not sure why this issue is occurring.
We have purchased the product, i’m contacting on behalf of a company meaning I don’t have access to the account which made the purchase
Hello,
First, make sure you have the latest WHMCS version and the latest Hustbee template, and can have you WHMCS URL? please send it to faisal@brandio.io
Thanks
hey there, when i hover over my items it flickers for some reason. i did customize it a little but it does it with the stock theme too.
Hi,
Please send me your website and let me know where the issue happened. faisal@brandio.ioThank you
We have installed the template into WHMCS and it works perfectly. The only issue we have is that when we selected the cart template but it is not loading correctly. It shows the prices comparison for a different cart although the Hurtbee cart theme is selected. Let us know if any other information is needed so we can send it to you as soon as possible.
Never mind we figured it out. Thanks!
Good luck
Hello,
I was editing your template and I added the WHMCS theme were the documentation stated to put the directories but when you try and load the client area, it is loading a blank page. The link for the client area is https://www.hovnetworks.com/clients/
Also, how can I add the WHMCS links to the search and transfers for domain names?
Thank you!
Hello, This has been fixed. For some reason, the original upload got messed up. I uploaded it again and its working
Good luck
There is a bug with a light box at the footer how can we remove it
Purchase codes Authors may ask you for a purchase code to verify that you’ve purchased this item.
bebf5a2c-7477-4e75-ad84-a3e2165f2569 – 4 Dec 2021
Hello,
if you updated the WHMCS to the latest version v8.3.2 that released yesterday wait for the template update. you will get it soon.
Thank you
Okay, when viewing the cart, if you hover the house of certain areas all of the products go crazy and flicker and what not. Secondly, when logged in why cant you view the products anymore when going under “Services” on the header?
