8 comments found.
Rtl supported
Hello,
Our theme supports RTL text direction (compatibility, without rtl-demo content). Please choose the correct language in your WordPress settings (Dashboard > Settings > General > Site Language), then proceed with the demo data installation.
Our theme contains RTL styles. The page content should be manually adjusted for RTL text direction using Elementor settings (e.g.: changing the alignment of icons, etc.).
Regards
Hi, I purchased this theme recently. While setting it up, I noticed I can only import the AI demo. I need to import the Digital agency Demo. How do I go about this?
Hello,
Digital Agency is the home page of the Default skin. You can activate it as a Front page in Settings->Reading. Please learn more here: https://prisma.axiomthemes.com/doc/#homepage_settings_page_7Regards
Thank you. very helpful
Warm welcome!
Thank you
Hello,
Thank you for reaching out!
To investigate your issue additional information is required. Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue.
Thank you!
I bought this template today.. but I can’t install it,now I can’t entered on my license.. demo content wasn’t dumped, because of that I reinstall WordPress 2 times..second time when I try to put my license, license also not worked.. Support team.. assist or give my money back..its not a normal..
I do not supported! Please give me back license.
Hello,
We deeply apologize for the delay. We do not work on weekends. Your support tickets have been updated. Please check them. We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://themerex.net/wp/purchase-code/
Please specify the issues you faced. Screenshots are appreciated. They can be uploaded at https://prnt.sc/. Our technical support team is always ready to help you with any difficulties you encounter and provide you with the instructions and tutorials to make this process easy and straightforward. Our technical support team is always ready to help you with any difficulties you encounter and provide you with the instructions and tutorials to make this process easy and straightforward. As the theme authors, we keep to the Envato refund policy, you may check this link for more details – http://themeforest.net/page/customer_refund_policy
Regards.
Downloaded the theme from envato elements. Activated it and trying to import demo. But the plugin setting is not importing.. the scroller is just revolving and showing 0% while importing data
Hello,
Thank you for contacting us!
Any difficulties with the demo data import are usually connected with the server configurations. They should meet the theme requirements – https://prisma.axiomthemes.com/doc/#installation_theme_requirementsb You can install the demo data manually https://prnt.sc/q-JkHQh6o31l following the guide https://prisma.axiomthemes.com/doc/#installation_demo_content
Regards.
Hello,
My server configuration meets the requirements. Also I have tried the manual upload method as per the documentation but plugin setting is not importing.
According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and understand your need for assistance. To get more details on how to obtain support, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/
Regards.
okay thanks.. I already did it once.. but will do it again as you say.
Great Theme, Lovely Layout. Congratulations
Congratulations GLWS 
Great Work,Congratulations GLWS
