204 comments found.
Hello , i have 2 questions. One if i bought the MegaOne – One Page Parallax, with a regular licence i can only use one template or i can use all templates but not twice the same ? And in the footer is it required to leave the mentions or we can remove them ? Thank you
Hello, Under regular licence you can use any of these templates on a single website domain but with extended licence you can use any of these templates on multiple website domains. Yes you can change the copyright text in the footer according to yours. Thanks!
Do you have the wordpress version of this theme?
Hi, No We don’t have the WordPress version yet. Thanks!
Is there any index to each element of the 500 elements or do you have to painstakingly go through each demo to find e.g. accordion examples?
Hi hcanning, Please contact our support staff at https://support.acrothemes.com they will assist you on any requests you may have.
Bug in registration form. Won’t let me register. Register/Submit button doesn’t activate for clicking. What your support direct email?
Hi hcanning, No problem, Please send us your request at support @ themesindustry.com alongside your purchase code. Thanks
Hi there, could you please follow up on our inquiry in your support section? Ticket #11559
Regards G
Hi George, Team has already resolved your issue on support portal. Thanks!
Hi, I bought your product, I’m trying to contact you through your support form, but when I enter my purchase code it is not verified and does not allow me to contact you.
Hi exesse, We already have received your request on our support portal. Our support staff will assist you very soon. Thanks!
when I use creative designer template, is it possible to allow portfolio template run automatically? how to adjust the width of the caption (header and contain) of the picture, as it always wrap after I enter even 6-7 charactors ? thx. (btw, i cant login supporting system nor retrieve pasword)
Hi George, Yes it is possible and since you purchased it 2 years so your support has expired so that is why you are not able to log in. I have asked my support team to contact you on your existing ticket. Thanks!
I just purchased your service ticket. please update me if there is a new version. thx
“elements-portfolio-3.html”
Hi George, Please try creating a new support ticket now. https://support.acrothemes.com
my account “oneapple@hotmail.com” is already there, but I cant retrieve my password. thanks for your help! if possible, please contact me through email. thanks.
Hi George, We have sent you an email on your provided email address, please discuss your issue there. Thanks
Thank you very much!
Is there a figma design file with it?
or can I buy it with tailwind?
or with react, tailwind?
Hi mehmetsarioglutr, Figma file is not with this template. There is no tailwind version yet but you can purchase the react version here https://themeforest.net/item/megaone-one-page-react-parallax/51276361
ok thank , I see it now It seem has problems with responsive , do you will repair this issues
If you find any issues with the HTML version, you can contact our support team after purchasing. If you find any problem with the react version you can contact the other support team as it is built by other author. Thanks!
Can not get pet services to load in your demo. Can you please check if it’s working on your end?
Hi Wedrive, It is working fine as We just checked it again. Thanks!
Hi, Can one put together a standalone website using the different blocks/elements of the theme relativily easyly or you have to use one of the demos as a starting point? Also do you have pop up information boxes on the themee? I could’nt find any on the demos. Thanks
Hello, I couldn’t understand your request clearly so please provide more details on our support portal at https://support.acrothemes.com our support team will assist you on this issue. Thanks!
Its a prepurchase question. Can I use theme to build a site from scratch with ease or do I need to use one of the demos as a starting point? Also asking if the theme provides popup boxes for information/text when you click on some text, Thanks
Hello, Yes using one of the demos will definitely help you starting your website. It depends on which demo you want to use the pop up as not every demo has the pop up options. Thanks!
Hello,
I bought this theme a while back but never got to use it. I tried using it now but the explanations in how-to document aren’t helping. Some of the demo folders aren’t complete or so I feel.
I’m aware my support period is expired, but can you point me in the direction of what to do please?
Hello Adebiyi, Our team is already in contact with you on our support system so they will assist you accordingly. Thanks!
Hello! how can I change one of the social media icons for the TIKTOK one? I’m using “fab fa-tiktok” but it doesn’t show anything.
Hi Fiorellato, Please provide us more details such as which demo version you are using etc. Please contact our support team at https://support.acrothemes.com to get answers against all of your queries.
I tried but I get a message that says that there’s an error with my purchase code so I can’t create a ticket. Is there an e-mail or something like that?
I’m using the ad-agency theme by the way
Hi Fiorellato, Please send us your details at support @ themesindustry.com Our team will help you on this matter. Thanks!
Hello I sent a message 2 days ago about this to this email but I don’t get an answer.
Hello, We had two holidays, I will make sure to send you files today. Thanks!
Hello, my business model is limited to large-scale sales on several websites and I intend to include in this process some models that I downloaded through the purchase of a regular license. When reading the comments I realized that I needed the extended license to meet this demand. You can explain better? When purchasing the extended license, can I create more than 100 websites using these templates and sell them normally? Where should I include the license after selling a website?
Hello, a simple answer to your question is Yes you need to buy extended licence if you plan to use this template on more than one website domain. Extended licence can be use for as mamy domains as you want (100+ in your case). You don’t need to mention this licence anywhere as we will automatically get to know that you are using extended license. However Themeforest can enquire you for extended license key at any time, if needed. Please contact our support team at https://support.acrothemes.com for any more assistance. Thanks!
Thanks for the quick response!
You are always welcome 
Hi, I followed all the instructions to install my theme but there’s always à problem about style.css not found by WP. Can you help please? I’ve tried to create à ticket, but i always get à 401 error and my purchase code can’t be verified. Can you help?
Hi asmareve, I am sorry but it is not a WordPress theme its a HTML5 template, We have already clearly mentioned it in the item description section of the template. Thanks!
Just a note – the video does not open properly. I have decided not to use as it does not even work on your demo. You should fix this on your demo so people might want to use with video. https://megaone.acrothemes.com/index-yoga.html. It just does not work so should fix or remove from your list of demos.
Hi dogan12, Thanks for pointing it out, this issue was related to browser’s fullscreen policy for videos. We have fixed it on our demo so you can also get the solution from our support team at https://support.acrothemes.com Thanks!
Please help me with a problem I’m having with the contact form tick request #11160
Hi Hugo, Our support agent is already taking care of your rquest. Thanks!
Hi, all i want is to add recaptcha to contact form and for that i had to contact with you and for that i had to register to your site and since there is a problem with that i have made 3-4 more moves included this email for no reason at all.
You have tutorial, ADD HOW TO ADD THE recaptcha there and spare us the extra moves. NO TIME TO WASTE.
401 error your site cant accept my product code. https://ibb.co/PgbXPKYJust email me how to add the recaptcha no need to register or do anything else, juts that i need, thanks
Hi Marios, No problem we will check the verification issue on our support portal meanwhile please contact us at themesindustry@gmail.com Thanks!
Does thi work on the Shopify platform?
Hi, No these templates are not Shopify ready templates.
hi, is there a demo page to view the elements in this template? Also, it says multi-page… are there menus with dropdown submenus? Thanks.
Hi, All of the elements are listed with the downloaded zip file only. To be precise most of the elements are already used inside the templates. The main demo page has the megamenu and the dropdown menu and many of the templates are multi page as well. Please let me know which template you want as multipage and with dropdown menus.? Thanks!
NIce template. only thing I can say it’s that it’s impossible to put a svg file as a logo.
Hi danybo, Thanks for purchasing. Yes it is possible, please contact our support team at https://support.acrothemes.com They will assist you how to do it. Thanks!
Hello, I’m trying to use the Innovative Parallax theme, but on my mobile device the parallax effect doesn’t work. The device I test is from Apple.
Hi arturazevedojr, Please contact our support team at https://support.acrothemes.com they will assist you on any issues you may have. Thanks!
