1797 comments found.
Hi I cant seem to find the preloader any longer WP Dash Appearance / Customize / Theme Options / Misc. / Content Preloader = Disable, where has it moved to?
Not to worry I found it: https://help.bellevuetheme.com/article/45-misc
Hello, is there possibility to sum calculate room price with adult and/or children? Example room 100€ adoult 10€ children 5€, If i set room (for one night) with two adoults it would be 120€/night. is it possible?
HI, I want to list different hotels and each hotels has multiple rooms/accommodations How i can achieve that?
Hi, my support licence expired but why i can’t use all plugins which are included in template? I have template Bellevue 4, but i can’t use for example “Hotel booking review” I have message “Please register/renew the theme to install premium bundled plugins.” which is absurd as i should have lifetime possibility to use template.
Hi template Ability to sync booking with other service such as VRBO?
Hello, I have a global header with a nav menu. It works, but on mobile devices the header disappears and it is not replaced with the mobile ‘hamburger’ menu icon. Is this a bug or by design?
Thank you. Can you please create a ticket for us?
https://themovation.ticksy.com/No, I am unable to create a ticket unless I pay more money. 
Hello. Congratulations on your work, it seems incredible to me. I am writing so that I can clarify some doubts before purchasing your theme. If it is possible to make these configurations with any of your products, I will buy it today:
1 – Be compatible and synchronize with booking sites such as Booking and Airbnb. (we will put our website on these platforms)
2 – Integrated reservation system
3 – Possibility of adding a section to select PETS (dogs, cats)
4 – Compatible with payment with cards and payment with Bizum, Redsys Unified Gateway for WooCommerce 5- Our Rural House (rural accommodation) is only rented to the same group of people, and depending on the number of guests the price will be one price or another.
The Hotel (rural accommodation) has 3 rooms. But you cannot reserve each of the rooms individually, for different groups of people. The reservation is only for a group of people, from 1 person to 6 people. The reservation must be:
a-)one room (1 or 2 people), and reservations are no longer accepted for the rest of the rooms. b) 2 rooms (2, 3 or 4 people), and reservations are no longer accepted for the other room. c) book the 3 rooms (3, 4, 5 or 6 people) Can we set proportional prices for this reservation system? Do you understand what I want to achieve? Even if the reservation is only for 1 or 2 people, the reservation price cannot be the same for 1 or 2 people as for 6 people, although reservations must be closed, regardless of the number of guests.
4 – It is required to be able to establish the minimum reservation, in 2 people.
5 – Thank you, I need to be able to modify these additional services and allow some to be free, would that be possible? Would it be possible to edit them, add and delete ADDITIONAL SERVICES?
6 – We need payments to be made by credit card, Bizum,
I apologize for extending my questions.
whats happening with the support. why is there no support. why is there so much delay. i wanted refund.. asking for a very long time.. is there anyone to see that ticket
Hi there! Thank you. Did you submit a ticket? Can you reply with your ticket number?
We are here to help 
Team, please check the unanswered tickets in ticksy, I’m still waiting for response. Guys don’t forget us.
Notification on my Dashboard Outdated copies of some WooCommerce template files.
Overrides bellevuex/woocommerce/archive-product.php version 3.4.0 is out of date.
Hello! Thank you. We are checking this out now.
We replied
Hi! I posted a ticket several days ago, no one answered me.
Hi ! I don’t think there is customer service. No one responds to my ticket
Hello! Sorry for the delay. We are back in action. We just replied to your ticket.
We are here to help
Hi Team
Could you please check my ticket status.. i have created ticket for refund very long back.. till date no response..?
Hello! Thank you, We have replied.
Same issue of the user lacolmenacreativa: ””” I have both the Bellevue template (v 4.2.4) and all the plugins in the list updated. But I detect that the latest version of Elementor that is installed is version 3.19.4, when I know from other websites that I also use that the latest version of Elementor is 3.21.4. Why is this update not appearing? ””“
I wrote a ticket on your support board more then a week ago. Got no answer. Waiting
Hello! Sorry for the delay. We are looking into this right away.
We are here to help
How ofter do the bundled plugins get updates? I am struggling with an older version of hotel booking for some time now. Normally I wouldnt bother but an update broke things with their REST API which they fixed on a newer version.
Thank you for reaching out. You get all bundled plugins listed. We have a list here: https://bellevuetheme.com/integrations/
There is a lot more that we now bundled. We’ll be updating that page soon.
This includes automatic updates via WP Dashboard.
We are here to assist you when you are ready
Hi I am planning to buy hostel demo but I cannot test the bookings as want to see what select dates and select number of booking will look like, every time I tried to select dates all not available dates wouldn’t let me go any further. let me know Thanks.
Thank you so much for letting us know. We will be refreshing the demos in the next 24 hours. Which demo were you having issues with?
We are here to assist you when you are ready
if you don’t read your messages, you may never know who want to do business with you.
Hello! How can we help you?
you answered my question. can i pay you for extra support?
Yes, please reach out directly themovation@gmail.com
We are here to help you when you are ready
Hi, I have to develop the site for a holiday home. the site must include the following features: 1) a booking system integrated into the site (with the possibility of payment via PayPal, with the possibility of configuring a percentage of deposit on the booking) 2) it must integrate with some external platforms, for example: booking.com and airbnb. Integration with the platforms must be timely in order to avoid cases of overbooking.
Could you tell me if your theme allows me to achieve what I described? And if so, please explain your solution to me in detail?
Thank you
Thank you!
1 – Yes, you can have customers pay via PayPal and set a percentage for deposit.
2 – Yes, you can sync with booking.com and many others.
Let us know if you need any more assistance. Happy to help.
Does your theme include the full version of the motopress plugin (https://motopress.com/products/hotel-booking/) ?
Yes Along with all 9 add-ons
I have both the Bellevue template (v 4.2.4) and all the plugins in the list updated. But I detect that the latest version of Elementor that is installed is version 3.19.4, when I know from other websites that I also use that the latest version of Elementor is 3.21.4. Why is this update not appearing? It’s not a server thing, because I have several identical websites and the only one that happens to me is the one with your theme. If I change the Theme to Twenty Twenty-Four then it DOES give me the option to update the Plugin, but when I reactivate your Theme again the possibility of that update disappears. Is there some type of incompatibility? Have you controlled this error? Thanks for answering.
Thank you for reaching out. Happy to help.
Can you reach out to our team on support?
https://themovation.ticksy.com/I’m sorry but I can’t write you a ticket, my support has already expired. The version of Elementor still appears to me to be 3.19.4 with no option to update to a more current one unless I change the Template. I’m waiting a few days to see if you release an update. The other option is to activate another template, update to the latest version of Elementor and then activate your template again, but I’m afraid that something will be dismantled.
Thank you. We will release a version update in the next 4 days
Thank you, I see that we are several users who are waiting for that update. Greetings.
Do we know anything about the update? It’s been more than 20 days since you said it would be 4-5 days. Thank you.
Good morning, I’m surprised you haven’t updated anything yet. We continue with an old version of Elementor (3.19.4) and without the update happening. There have been 3 major versions of Elementor between them, we are at 3.22.1. There are several security features in version 3.20 and 3.21. I started this conversation 2 months ago and nothing has changed, above all I think there is a lack of communication. If we update the Elementor on our own, is there a risk of something being dismantled with your website? Will this template continue to receive some type of update or can we say that you will let it die without updating? I would appreciate some kind of explanation. Thank you.
can you answer the following?
1. Can this take payment from stripe? 2. can i add multiple apartments? 3. can i add services to the rental? 4. Can i remove adults and kids options? 5. Can we see rental availability with prices on a calendar? 6. which theme is right?
For 3 days now, i can’t get a response.
Happy to help.
1 – Yes, to Stripe.
2 – Yes to multiple apartments.
3 – Yes to add add on services.
4 – Yes, you can remove adults / kids and just use “Guests”
5 – Yes you can add prices on the calendar.
6 – They are all included for the once price. All of the demo support all the feature above Just your preference.
Cheers!
thanks
Happy to help!
Hi, it’s possible to have a daily report, perhaps to be sent to a specific email, with the personal data of each guest?
Hm, great question. I’m sure something can be setup but it would be a custom script.
Is there a way to customize it for a last minute discount if dates are upcoming and no reservations?
Thank you. Do you currently use any pricing tool?
