Hi, I am out of support but I have issue with Hotel Booking update. Envato licence is active “Your OAuth Personal Token has been verified.” but I cant update the plugin please ?

does this theme come with a channel manager that can automatically sync bookings with airbnb and booking.com ?

Hello, I’m using the Bellevue theme and have an issue with the booking calendar display. Since check-ins are available from 11 a.m. and check-outs must be by 3 p.m., certain dates are showing as half-available, with partial green shading. For example, if a date is booked on October 3rd, October 4th shows half-colored, which confuses users. How can I modify the CSS or settings to make it clearer which days are fully unavailable or available? Any advice would be appreciated!

Why does nobody answer the open ticket support? That’s unprofessional because the website presents many errors at the moment and people work with your website template…

I’m a customer who has been using this theme now for awhile, and your theme is way past due for updates last time was May, 2024 I have issues, and also the Booked plugin you have built into your theme has been deleted and no longer available to use and you need to get a different plugin for booking. You need to have that updated and put into a new update to the theme including the new booking plugin that it’s telling you that is required now.It’s called QuickCal. Really not happy with this, I can’t use the booking system because it’s not only out of date it’s marked as a vulnerable plugin and I have to disable it now as of Sept. 22nd, 2024. Something needs to be fixed and done now. I see other valued customers have problems getting a hold of support. This tells me your not a trusted developer on Themeforest. Please correct these issues.

Morning, I’ve been asking for support for several days now and to date I’ve received no support. Is this normal?

Hello! I need an answer to my ticket 3728144 please.

Hi, How can i edit this sidebar content ? (contact info, payment, etc)

maybe it answers some others in the community too

thanks

Hello how can i edit this sidebar content https://prnt.sc/Un_JZzmFSZqt? I’m tired of looking and I can’t access it. Thanks Carlos

The license key is not working. We had to reinstall the website from scratch (we didn’t pay for the hosting on time, and they deleted all the files) on the same domain, but now the license key is not working. We don’t want to renew the support, because it does not make sense for a licence key to stop working on the same domanin.

No one has responded to my support ticket regarding Bellevue theme update. This has been impacting my business operations for over 5 days now. Please advise who can help – I paid for extended support.

Ticket #3720160.

Thank you! Christine

As I can see, there are several people who have open Tickets but no one answers us. In my case, there are Plugins that are not being updated (Elementor is stuck at 3.19.4 and we are already at 3.24.0), we have been trying to fix it for months and the only answer is that they will release an update that NEVER arrives. Technical support disappears for weeks and no one answers. The feeling is that there is no one in charge.

15 days ago you responded to comment from 30 days ago:

“Yes, we are pushing an update tomorrow”.

It’s been some time since there has been an update. We have some glitches with the sire (mainly with the menu display) . When we the update be available? Been waiting for about 6 months now.

Outdated copies of some WooCommerce template files: Awaiting support via ticket https://themovation.ticksy.com/ticket/3720152

Hello, I’ve used this theme for a few years now, and an issue has happened a few times. A reservation is paid for, the money appears on stripe or paypal, but it is not registered in the website and the calendar still shows the date as available. What could resolve this issue ? Thank you in advance.

I just purchased this theme based on the high rating of support and I haven’t received any response to my tickets for several days. Is anyone monitoring the support desk?!

Does your app allows affiliate like booking.com or travel payouts etc??

Hello,

We’ve recently renewed item support, but in WP Dashboard it isn’t active. Can you help?

Hola, me gustaria saber si puedo conseguir en la pagina «mi cuenta» la opción de crear una cuenta si el cliente no la tiene, actualmente utilizo este shortcode [mphb_account] para crear el acceso al área de clientes pero no da la opción de crear una cuenta.

La opción integrada con Woocommerce si que me permite crear una cuenta de cliente, pero al acceder de esta manera no aparecen los datos de reserva y demás de Theme. ¿Cómo debería configurarse?

Hi, interested in buying this theme but had a question. Does the client have a dashboard to see reservations etc..? If so, could you I see it please.