9 comments found.
Hello, I have been trying to install the demo for two days without success. I keep getting an error during the import, and even when I try to install it manually, the .DAT file is missing from the theme package. I contacted support but still have no solution. Please provide clear instructions or real-time assistance (like AnyDesk). This issue is urgent and very frustrating. Thanks in advance for your support.
Dear Sana,
For your kind information, we have not included any .dat file in our theme package. Our theme uses a different method for demo content import.
The issue you are facing seems to be related to the server environment, not the theme itself. We are actively working on your issue, but it seems the login credentials have been changed. As a result, we are currently unable to access your system.
Could you please share the updated credentials at your earliest convenience?
Thank you for your cooperation.
Thank you for your time. I’ve found a solution to the problem Everything is working fine now.
Dear support, I would like to report some bugs: 1) I’m using the HomePage slider style5. How to stop the autoplay? There’s no options to do that in the pagebuilder. 2) I also noticed that the last element of the page (Blog) has a select to get post from “all” or “categories”. I selected categories in order to catch a specific category, but then there’s no way to select a category. 3) I need more Gallery elements in a single page. I duplicated it (gallery style 2), but then the second gallery has a graphic issue on the image hover effect. I wrote yesterday with screenshots to pulaknc@gmail.com concerning this last issue.
Can you assist me? How to fix that?
Thank you for your comment. We will see your issues & let you know the feedback as soon as possible.
Dear pulaknondi, I sent you the purchase code 5 days ago. Do you have at least a partial fix for the issues? Thanks
Hello Rob2000, Our support team member already mailed you to share your purchase code but didn’t get any repose from you. By the way, please send your purchase code to our email address validtheme@gmail.com
Our team will immediately help you.
Thanks
Dear support, I forwarded you the email I sent him with the code last week. Kind regards
Thank you very much
Error: Widget import data could not be read. Please try a different file.
Please check your email.
Thanks
Elementor plug in is not working it’s showing like to enable safe mode
Hello, Please send an mail to pulaknc@gmail.com
Thanks.
Hello, I am interested in buying your theme and I have a question. My client is a brand owning 2 restaurants, so I will have the main url for example mainbrand.com and then I will have to create two exact same copies of the home page under the following urls: mainbrand.com/restaurant1 and mainbrand.com/restaurant2. My question is if I will be able to customize the main slider for each of these pages as I need different photos to show in restaurant 1 and restaurant 2 pages. The same applies for all widgets used in the website, as I need to customize everything for the 2 different restaurants. Is all the above possible with your theme?
Hello , you can run & customize 2 other domains it will not be a problem but single purchase you can’t run of this theme two domains. Thank you so much for your query.
Hi, good job guys, I need your help, How to change the header for postpage?, i can see that there is only one, and it is different of what i worked on the the rest of the website. Thank you
Hello, Please send an mail to pulaknc@gmail.com
Thanks
You will have a demo of Onepage how you convert it. Greetings
Please mail to pulaknc@gmail.com
Hello! Is it possible to move the mobile menu from the left side to the right? Also, the images of the dishes in the menu list disappear on mobile. It would be better if they didn’t disappear, as most customers access the menu from mobile devices, and they want to see the images can you help me.
Please mail to pulaknc@gmail.com
Q I sent an email, no one helped.
Hello,
I did not receive any email from you. Here’s a screenshot for reference: https://prnt.sc/yLd0BPipfgCk.
Could you please check and resend it?
Thank you!
Another image file
Thank you for sharing the screenshots. I understand that the mobile menu currently cannot be moved from the left to the right side.
To help resolve this issue and ensure the food images are properly visible on mobile, please share the following with our official email at validtheme@gmail.com:
Your website URL.
Temporary WordPress admin dashboard access.
Once received, I’ll address these adjustments promptly.
Looking forward to your response.
Best regards, Md Sohag, Validthemes
I sent an email — thank you very much for your interest.
just replied. Please let’s continue our conversation over email.
Thanks
Great Work,Congratulations GLWS 
Thank you
