1797 comments found.
Terrible support! They said they would extend my license but it expired and I was left without a license and no response! Very bad…
Dear natalfernandes,
We’re sorry to hear about your experience and truly apologize for the inconvenience caused. We are actively trying to get in touch with you. Please reach out to us directly via our profile so we can assist you further.
We will ensure your support is extended at no additional cost and address all your concerns promptly. Thank you very much for your patience and understanding.
Warm regards, Support Team
https://themeforest.net/user/themovationTo this day I have not received any contact requests or responses to my tickets….
still waiting…
I have already sent an email asking for renewal but no one has responded!
still waiting!!!
Hello, Hello, We have the Bellevue theme. All was good until a few days ago when the Aloha plugin crashed the site. The blog posts cannot be seen and elementor editor does not work. When we deactivate the Aloha plugin it all works but the design of the site is all messed up. We cannot submit a ticket because it says we have to pay for support. But this is a basic feature we paid for when we bought the theme. Why do we have to pay for support to fix a bug? Can you help? Many thanks
Hello,
I can’t find any option to show the “WooCommerce cart” logo in the menu bar. In “Global Templates”, if I go to edit any “header” with “Elementor”, the icon is shown but then, actually, it is not shown on the public page. In “WP Dash / Appearance / Customize / Theme Options / Cart / WooCommerce” of this “cart” activation/deactivation option can’t even see the shadow of it. If in all the “Global Templates” “headers” I can see them, I deduce that there is an option somewhere to activate it and make it show in the public part.
Can you help me?
I would like to know if you give support to buyers who buy your theme or not. Because I see requests open for months without any response. I’ve been waiting for a solution to my problem for three days. I also opened a ticket to your support center but for the moment I haven’t received an answer. I have other problems to solve, for this reason I ask you: is the theme supported or should I abandon it and ask for a refund?
Time is money for others too. You can’t think of selling a product with the promise of six months of support and providing this support when it suits you. Especially if we’re talking about problems with your product and not configuration problems on the customer side.
Please, give me a solution to my problem. I have other problems to solve, I can’t wait weeks for every question.
Theme purchased with six months of support and no one responds to comments and numerous tickets opened for days now for as many bugs? Do they allow such unacceptable behavior on this sales portal? I am deeply disappointed, if I had known before I would never have purchased the theme and made purchases on this portal.
Buenos dias,
Estamos interesados en comprar vuestra plantilla de Hoteles, pero antes nos gustaría ver como se gestionan las reservas y las tarifas de las habitaciones, para saber si el gestor cumple con los requisitos que necesita nuestro cliente.
¿Pueden enviarnos una demo del gestor de reservas?
Muchas gracias
Saludos,
Hello, before i purchase I am curious. Is there a front end user submission to create listings? and is there an option to nest listings within a listing? for example, i would like a user to be able to create a home listing, and then create room listings that can be booked from within that home. The home itself will not be bookable but the user should be able to input details about the home, amenities, etc.
Thanks!
Is compatible with DOKAN?
Are there any black friday/ cyber monday deals for the theme?
FYI
Aloha PowerPack plugin causes an error to elementor pro so it has to be updated. I’ve already contacted Aloha PowerPack plugin author and he has already done it. So now is your turn. Thank you. 
hi I put a ticket not see response thanks can help me, https://themovation.ticksy.com/ticket/3751086/
hi put new ticket response https://themovation.ticksy.com/ticket/3751086/
Does anyone know if it’s even worth paying? Since no one is responding, I don’t want to end up having the same issue again.
Hi again, does anyone know if there’s someone available to answer questions? I’m willing to pay again for support because my license isn’t working. It’s crazy that I have to pay for support just to have my license key reactivated.
Hello again. Can someone please reach out with instructions on how to set up the mobile menu? We are blocked until this issue is resolved.
Looks like im in the same boat as a few people where its saying my licence is not valid ‘registration failed’
Nobody seems to be replying to any tickets on the official support site, so I’m reaching out here. My biggest block is that I can’t get a menu to display on mobile, only desktop. But I have about five other tickets that are not replied to as well. Please help.
But the mobile menu thing is critical.
Has someone successfully configured this theme and is willing to be my paid +1 for an hour or two to help me finish this off? rick at maynoothstationlodge dot ca
is Themovation on Vacation or ran away? 
Can someone help me and others here, please?
Hi, I renew my support to submit a ticket, but nobody answers. As I see in other comments, there are several complains about the support…
My purchase code doesn’t work! 
Do I need to pay for support for that to work? I have sent you many emails, which were ignored. Can you activate my code, which I paid for, please?
Hello, I have this theme on one of my clients’ sites and the Select Page Builder Widget Pack plugin has been triggering a fatal error on the site since last night. Thank you for your help.
Hi, I submitted a ticket for not working mobile menu and headers on mobile almost 7 days ago, but still not have a response. When I should expected an answer? This is ralated with the theme of the theme?
