12 comments found.
Hello, I am having issues with this theme, certain options not working and lots of glitches. I believe it’s because the theme has not been updated in over two years. When do you plan to update it? I feel it might be best to change themes as this is being abandoned it appears. Thank you
It’s a really beautiful theme. Hope there can be a solution.
Hello,
Thank you for using our theme.
The theme is supported and we will continue to update it. The current version of the theme is compatible with the latest version of WordPress and with PHP 8.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. You can contact us through this email, include your purchase code in the email, and our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Perfect, I will get in touch. Thank you for your speedy response.
Support
Elated Portfolio part of
Qode Interactive
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i want to used pre install theme
Hello,
In order to import the demo content please try to follow the instructions from this article.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Elated Portfolio part of
Qode Interactive
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i told me that i have to pay for new theme
Hello,
We are not sure what you mean. If you already purchased the theme, you can import the demo content, you do not need to purchase another theme.
In case you need assistance setting up your theme please submit a ticket at our Help Center and our support agents will help you.
Support
Elated Portfolio part of
Qode Interactive
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Good morning, I find your theme magnificent. I would love to buy it but what worries me is that it has not been updated for 2 years. Do you plan to do so?
Hi there,
Thanks for taking an interest! The theme will for sure be updated, and it is compatible with the latest WP so you can use it without any issue.
Of course, once the update is released we will add the changelog for it.
Thanks for your patience and let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hi there, what can I do to modify the header image on pages like About us and get in touch. 2nd, hot to remove the right-side menu,
http://box2003.temp.domains/~onethrr5/new139/about-us/ http://box2003.temp.domains/~onethrr5/new139/get-in-touch/Thanks in advance.
Hello,
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
We also recommend checking our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.
Support
Elated Portfolio part of
Qode Interactive
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I did it 3 days ago and I am still waiting for an answer. It’s not the first WordPress template I purchase on ThemeForest.
Hi,
We’ve checked and we see that your ticket has been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center and they will gladly help you. Thank you.
Support
Elated Portfolio part of
Qode Interactive
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Hello, a pre-sale question.
Is Elementor or other page builder included? Thanks
Hi there,
Yes, this theme is build and comes with Elementop page builder. Please note that we have tested only free version, so everything you see on our live demo you can achieve with free Elementor version.
Support
Elated Portfolio part of
Qode Interactive
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When you click the middle category Gallery in the portfolio Home/Gallery/Holy Art, only the title appears in the Gallery list and the image is not exposed. Tell me how to do the Coast Guard
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
Support
Elated Portfolio part of
Qode Interactive
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Couldn’t finalize the installaton of the theme. Once I imported the zip file, I try to activate the Qore Framwork plugin (which is necessary for the theme to function) and I get a fatal error saying the plugin could not be activated. Waiting for an answer from the support… 
Now that I finally succeeded, I can’t import the demo because the PHP time limit required is 300 and OVH only allows 165. So I can’t use the theme. This should have been mentionned!
Hi there,
Sorry to hear this, you should know that if you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file.
If you need any further assistance with this, we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Amazing looking theme/demos/styles throughout! Def considering buying for a new clients. Just curious about mobile menu design style flexibility. Is it possible to see the Docs? Best to $ales indeed!
Thank you very much! We are glad that you like it 
Support
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It’s awesome work!
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Good luck!
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Congratulations! Nice Work, GLWS
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Great Work,Congratulations GLWS
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