5635 comments found.
Can I use/integrate this template on shopify and customize?
Hello,
We currently do not allow this.
Do let us know if we can help you with anything else. Thanks. 
Hello,
Need to apply a text overlay to owl slider. Want same text to appear on each slide. So that only the picts changes. How could I accomplish this? Here’s the code:
<section id=”slider” class=”slider-element h-1” style=”background-color: #FFF;”>
Thank you! NC
Hello, can this work with Yournotify SMTP? https://yournotify.com/server/smtp/
Hello,
Yes, this will work with any SMTP Service.
Hope this Helps!
Do let us know if we can help you with anything else. Thanks.
Hi, is php form included?
Hi, is required 3rd party to make php form work or can I just add my email address?
Hello,
PHP Forms are included by default powered by PHPMailer. You will simply need SMTP Details to make the Forms work.
Hope this Helps!
Do let us know if we can help you with anything else. Thanks.
hi. when the update ? do you forget this ?
Hello,
Thanks for your Patience!
Updates will be available soon. Canvas Template Development and Updates were paused due to us working on some enhancements and AI related services with Canvas. So in no way Canvas is forgotten.
Thanks for Understanding.
Do let us know if we can help you with anything else. Thanks.
I hope this message finds you well. I am writing to express my concern regarding the lack of response to inquiries for the Canvas web template, purchased through Envato. I submitted my initial request for assistance over a month ago and a follow-up inquiry more than two weeks ago, both of which remain unanswered. As a professional working on time-sensitive client projects, responsive and efficient support is critical when utilizing web templates like Canvas. Delayed assistance significantly impacts my ability to meet project deadlines and fulfill client expectations for timely solutions. Given that I purchased the extended support for 6 month package and I know lost 1/6 of the duration of the support just waiting for response. I kindly request that all the question be addressed as a priority. Additionally, I would appreciate clarification on the expected response times moving forward to better plan and manage project requirements. Thank you for your immediate attention to this matter. I look forward to your prompt resolution and support. Kind regards,
hpnmax
Could you please provide an update on the status of the theme? Are you planning to release any future updates, or has the theme been discontinued?
Hello,
Thanks for your Patience!
Updates will be available soon. Canvas will never be discontinued. Thanks for your Patience.
Do let us know if we can help you with anything else. Thanks.
I bought Canvas, but the content is not dynamically sufficient, most importantly, it says 6 months support, but it’s been a week since I wrote about the problems on https://support.semicolonweb.com/ and they still haven’t responded. disgrace.
Hello,
Apologies for the Delays in replying to your Support Query. We have already replied to your Support Query and increased your Support by 6 months. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas. Thanks.
Hi! I bought this template long ago, and never used it. I’m considering using it now, and tempted to purchase a current support license, but I see that you’ve not released an update in a year, and recently stopped responding to support questions. Are there structural issues in the code that prevent its use with contemporary libraries? Or are you going on to better things?
Hello,
Apologies for the Delays and Inconveniences caused!
We are working on updates as we speak and will release them soon along with bug fixes and improvements to structural codes. We will make sure that we always provide timely support to our users. We appreciate your Patience with this.
Do let us know if we can help you with anything else. Thanks.
Hi. RE: component-datatable.html. 1. How to change the # of entries to show by default on the table and in the Show entries dropdown? Can I show 50 by default and give the option to change it to 25, 50, 100, all? and 2. how to sort by the contents of the second column by default? Thank you.
Hi there, We are using version 6.6.5. Could you provide a patch on the Twitter/X icon?
Hello,
The Icons in the New Version has been structured in a way so that you can add your own Custom Icons without any additional customizations. It works as simple plug-n-play. However, the Old Icons cannot be just updated to the news ones and also the Older Codes will not work well with the Latest Icons structure. You will need to manually update or add the newer icons to the Old Icons structure manually or by using the IcoMoon App: https://icomoon.io/app/#/select .
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues. Thanks.
Hey, currently my site has URLs like www.mysite.com, www.shop.mysite.com, www.en.mysite.com, www.jap.mysite.com, www.cn.mysite.com.
1) So, I have multiple subdomains for each language, and for the shop, I also have a separate domain. They’re under the same domain but have different WordPress login pages. Can I upload and activate the theme with one license?
2) Also, I want to know if it’s possible to copy the theme style from the main page to other subdomains (same site but in other languages) and maybe if you also know if I copy the style would I be able to keep the old text/translation?
Hello,
Thanks for your Patience!
Yes, one license will suffice, but please note, this is not a WordPress Theme but a Static HTML5/CSS3 Template so this cannot be installed on WordPress.
You can find WordPress related Themes only in the WordPress Category.
Please let us know if we can help you with anything else. Thanks.
Take https://canvastemplate.com/slider-canvas.html If you navigate thru the Canvas Slider the nature YouTube video audio enables even if data-mute=”true” is set in code. On page load the YouTube video plays muted but if you navigate thru the slides to it again it un-mutes. What’s the fix? Thanks
Hello,
Thanks for reporting this. We are working on this and will be releasing an update soon with the fix. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas. Thanks.
The support is as bad as could be: no answers. And awaiting any progress you’ll get a notice: “You cannot create New Replies because your Support License for Canvas HTML has expired. Please Renew your Support License.” The product itself is a good base, but never book extended support, it does not pay.
Hello,
We really apologize for the Inconveniences caused and delays to Support. We will be automatically extending your Support for the next 6 months due to inconsistencies in providing Timely Support.
Additionally, we assure this will not be repeated in the future. Thanks for your Kind Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas. Thanks.
Hello,
Thanks for reporting this!
Simply find the defaultBtn, alertType; Line of code in the js/functions.bundle.js File and replace it with:defaultBtn, defaultBtnText, alertType;
This will definitely fix the issue. Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues. Thanks.
Next upcoming update ??
Hello,
Within April 2nd week.
Let us know if we can help you with anything else. Thanks.
I’m looking for a template for my personal center, and I only found the ‘profile.html’ file. Are there any other templates for my personal center? I need to have some products in my personal center with pagination.
Hello,
Thanks for your Patience!
Currently, no Additional Admin Templates are included with Canvas except the Profile Template. You will need to use the existing components/shortcodes to create a Layout for your List of Products using the Product Layout Templates example: https://canvastemplate.com/shop-layout-5.html and Pagination Examples: https://canvastemplate.com/pagination-progress.html .
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues. Thanks
Are you going to update the theme or have you abandoned it? 10 months go by without any updates.
Hello,
Canvas will never be abandoned. We are working on Updates, Niche Demos and New Features as we speak which are going to be released soon.
Thanks for your Kind Understanding.
Let us know if we can help you with anything else. Thanks
Hello, I’m very glad with this template, I have 4 licenses! Just one clarification. The Google Maps Embed code, embeds standard google maps api (which costs) or Maps Embed API (which is free)? Can I freely embed more than one map in one page? Thanx
Hello,
Thanks so much for the Kind Words!
Maps API includes $200 of Usage per month: https://mapsplatform.google.com/pricing/ as provided here. Additionally, you can embed any number of Maps as required, but the pricing will be based on the requests you make to the API. We recommend using Latitude/Longitude instead of the Address setting to lower your API Usage.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues. Thanks.
Is it possible to have an overlay menu on mobile and normal sticky nav on desktop?
Hello,
Unfortunately, this feature is currently not available within the Default Templates. We will surely consider adding this in Our Future Updates and will send you a Notification once this is available.
Hope this Helps!
Let us know if we can help you with anything else. Thanks.
