39360 comments found.
Hello, I have a problem to customize the url of the portfolio. I also appears in the url id after the product name es www.domainname.it/portfolio-items/nameproduct?portfolioID=111 how do I fix? Thanks
Hey!
Check out this link here: https://theme-fusion.com/knowledgebase/how-to-set-a-custom-permalink-link-for-portfolio-posts/
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
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Thank you, we look forward to helping you!
Great theme, thanks for the 4.1 fix posted above.
You are welcome, thanks for the comments!
Just upgraded to WordPress 4.1 and have identified a bug.
When using Fusion Builder, and I click on “Edit Element” the entire page goes dark. See Screenshots below. I’ve tested this on several installs.
http://note.io/1zcVv8I – Before I Click
http://note.io/1w6lWWz – After I Click
Hey!
Please make sure you are using the latest Avada and Fusion Core.
https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/Thanks!
Avada v3.7.1 Is Live!
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We are thrilled to bring you this update with many new features and functionality. Please see the link below to see whats new. We hope you enjoy it!
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ThemeFusion Team
Is there a way to do a sticky nav sidebar that links to different sections on the page? Like this: http://www.downtowncornerstone.org/about
Hey!
You can but with the side header position, so you cannot have a top header and then a side header that is sticky. Use the left or right header position, and create a one page out of it. For now that is what can be done. outside of that we are looking into making a sticky sidebar sometime in the future, however I cannot give a timeframe for that.
Thanks!
I’m going to try to add a custom menu with page jumps in the side bar. But how do you add a widget sidebar to a page? is there a way to add it to a 100% width page?
Currently a sidebar cannot go on a 100% width page, 100% width will allow the content area to go 100%, not a sidebar. But any other page you can add a sidebar to, and you can place any widget inside of that sidebar.
Hmmm now that I think about it, you could use our menu anchor shortcode: http://theme-fusion.com/knowledgebase/avada-shortcode-list/#menuanchor So in theory, you would use a text widget for the sidebar and create links with the menu anchor, then make sure the menu anchors are set correctly in tour page content, and that should work.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
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Thank you, we look forward to helping you!
Thanks for the suggestion. I think I have it working like I want it. Please take a look to see what you think: www.thewellsa.org/us
Also, When viewing on a mobile device, the sidebar is all the way at the bottom, is there a way to put it at the top?
Yes that looks good 
Did you sue the menu_anchor shortcode? If so it should have the scroll effect for a one page. Right now your links work, but do not have the scroll.
We can take a look at that on our support forum, signup there and post a new topic so we can check it out.
Thanks!
Hi, I updated wordpress to the newest version and the fusion builder does not let me edit the elements anymore. I have to do all changes in the regular editor now. How I can fix the problem?
Hey!
We are currently checking into this and will post a solution and/or update later today that has the fix. for now, check out this solution from on of our users: http://d.pr/i/1hLvE
Thanks, i will be waiting for the update
It seems the solution I posted above will work, but we want to fully inspect everything to be certain before we issue the update. Coming soon!
Please let me know if you have and update for the theme already? If you have an update, where I can download it? I have themeforest to notify me by email of any update, but they haven’t sent me anything. So I am not sure if you made an update for the problem or I just have to go to the code and fix it with the solution you posted before.
Yes it has actually been fixed since Avada 3.7 a few weeks ago. we were under the impression it was something new, but once we checked it out we realized it was the same thing we fixed before WP 4.1 was released. So as long as you are on Avada 3.7 or higher and Fusion Core 1.6 or higher, then you are good
I dont know why but with the last updates, some errors appears at the fusion builder. A extrange text area appears right of the defaul editor switch button.
The worse error is when I tried to edit an element… the element ’.ui-widget-overlay’ is layered over the menu or in othe cases ’.fusionb-dialog-form .ui-dialog-titlebar-close’ must be unbackgrounded.
Hey!
Hmm the extra text editor may just be cache from the update. Try to clear that out.
For the overlay issue, we are checking into this. It is a z-index issue and we will post a solution and update as soon as we can. Check our knowledgebase for the solution later today, and here is one from one of our users: http://d.pr/i/1hLvE
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Hi, We are looking forward to have a theme for our consulting job so were chasing some themes and saw yours Crossway. We want to know if we can use it in Turkish or not without any integration that we have to do. We hope you have a language package inside the theme for Turkish. Also, we have to know if you update the theme we will have it free or not. Is coding of the theme fully seo oriented? Seo is the most important thing on the internet so our articles on blog pages should give the maximum seo performance to the main page. Can you give us some details about this? We hope to take all the answer we like to have purchase this lovely theme. Kind Regards Y?lmaz
Hey
We do offer Turkish language files but currently it is not fully translated. You could complete the translations though, we offer documentation on how to do that and the tools are free.
For SEO, we recommend using a plugin like Yoast SEO to maximize SEO performance.
Thanks!
Hi, do you have any plans to create any more lead generation site options? It would be great to get a form in a banner like this > http://thememotive.com/converio/landing-page/
Or is it already possible to do with Avada? I would like to know how to include with Avada
thanks!
Hey!
Currently you can use a form plugin like Contact Form 7, or Gravity forms to produce any type of forms you need for that, and you can place them anywhere on the site. I would check into that for now. For the future, we do have plans to add a few things for this, however I cannot give a timeframe for when,
Thanks!
any plans to add full polish translation? At this moment there is approx 20% of text translated ;/
Hey!
Yes we’d love to but have had a hard time finding translators. Currently we rely on community support fro our users, which is why we have what we do now. Also the 20% seems low, but a majority of that is most likely theme options which takes up a huge percentage, most of the front end items should be included in that 20% if not all.
Also, if you speak Polish, check out our translation docs, it outlines how to translate everything https://theme-fusion.com/avada-doc/translations/
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
You’ve sold over 100 000 copies and do not afford to pay someone 50 bucks to translate the whole thing? quite unprofessional
You misunderstand completely, or maybe you did not read what I said above. “Yes we’d love to but have had a hard time finding translators.” The few we did find that were reliable, did not speak Polish. We will continue to look.
Actually, I just checked the latest files and it is 100% translated: http://d.pr/i/1bUwT
so how person who do not speak polish could translate something into that language, huh? It’s ridiculous. there are many offers in fiverr for example from people speaking both languages
It is not as simple as finding someone who speaks polish and having them translate. Why is there a need to be like this? I just told you it is translated 100%.
It’s not. I downloaded the new package yesterday – http://prntscr.com/5ili52. Give me the url with fully translated .mo and .po files please
Sorry, I should of explained it in more detail. The language was just updated to 100% on Dec 12th: http://d.pr/i/1eIiw
The current files in our theme package were the ones that were on Transifex during our last major release on Dec 2nd. So one of our translators updated the language to completion on Dec 12th. We have to review it now and will include it in the next release. Each new major release we issue, we collect all the new files and include them.
I will post a link for you to download them before that time though. First, I just need one of our team members to review it and then I’ll prepare a link for you so you do not have to wait. That should be later today.
thanks
Welcome
Hi, I have a problem with map in contact page. First of all, I put a screenshot with my problem. My map display, but don’t show the direction.
http://grupoanelis.com/avada/map-avada.pngI put default direction and i reviewed the differents solutions posted in http://theme-fusion.com/avada-doc/pages/setting-up-contact-page/ and https://theme-fusion.com/knowledgebase/google-maps-not-working/
I don’t know what to do.Can u help me?
Hey!
See this post here: https://theme-fusion.com/knowledgebase/avada-3-7-google-maps-loading/
If the issue persists, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Hi,
2. Make sure that you have updated fusion core to 1.6+.
I fusion core Versión 1.5.2 when i try to update said me “The folder already exist” Failure to install the plugin.
And i don’t know what to do :/. I hope that you can help me
Go ahead and delete the fusion core plugin, then you will be prompted to install the latest Fusion Core
When you update the theme, always make sure to update Fusion core as well, you will be prompted in your admin that it needs updated each time you update the theme. http://theme-fusion.com/avada-doc/install-update/plugin-installation/
Thanks for helping. But still not seen the maps. Is more before the template maps “Our office” but now those maps are not to be seen.
Should I go to support that you could only check ?.
Hope response.
I would first update the theme again, make sure you are using Avada 3.7.1 and Fusion Core 1.6.1. Clear all browser cache and plugin cache if using it.
If the issuer persists, please post a new thread on our forum so we can check it out.
Thank you very much, now everything works !!. Thanks for the support!
Awesome, you are most welcome!
Hi,
i update all plugin include rev slider to 4.6.5 and wordpres and theme but still have mallware of this soaksoak.
please help
Hey!
Something has not update then, or is browser, plugin or server cache. I would contact your host and let them know you still see it. Most likely they have server cache of some kind and need to clear it. If you are running Rev Slider 4.2 or higher, you are in the clear for sure.
Thanks!
Hello,
I want to hook a Paypal badge on top of the site to show customers we're now accepting paypal. Paypal give HTML code to paste what ever place. Is this possible ? if so, how can I do this ?Regards Kavinda
Hey Kavinda!
Our support team can answer this for you, please signup and post a new topic on our support forum so our team can assist.
Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Thank you very much Garamond you are a lifesaver. This works fine but I hope it is fixed by the theme builders as well.
Yes of course we will fix it Coming soon, we will probably issue 3.7.2 for everyone, and/or post the fix in our knowlewdgebase. We just need to thoroughly check it out first in detail.
Just an update … the issue is already fixed in our latest version Avada 3.7.1. Please make sure you are up to date with that and all will be well
Thanks!
Hello, I just found that changing Fusion Options such as “Disable first featured image” does not work when saving, and the value in the dropdown menu is still “No”. Do you have any idea about that? Thank you.
Hey!
Hmmm that is working for us, we use it on the new agency demo for the case studies. We can take a look at your site to see what’s going on, post on the forum for us.
Thanks
Hi Team,
Is it possible to make the 960px in width box style? If yes please let me know how can I do this.
Best Regards, Kishore
Hey Kishore!
Hmmm maybe I do not understand but you can set the site width to 960px, then choose boxed mode for layout.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Hi all:
To solve the problem of Avada Theme Admin Editor with Wordpress 4.1, change the value of the line 1126 in file: wp-content/plugins/fusion-core/admin/page-builder/assets/css/application.css from:z-index: 1001 !important;to:
z-index: 999 !important;(maybe another inferior value of z-index runs too)
Best Regards
Thanks for the posting! Our devs are checking into it now as well and will post in our KB or issue a theme update.
Thanks!
Are you using Avada 3.7.1 and Fusion Core 1.6.1?
If not please update.I have this issue also Thybarth, can you explain the z-index fix?
We are currently checking into this and will post our findings in our knowledgebase as soon as we can.
For now, check out Garamond’s solution, his post is below yours.
Are you using Avada 3.7.1 and Fusion Core 1.6.1?
If not please update.I have a problem singe I uprated word press to 4.1. I can not edit anything in the fusion builder because it is grayed out. This means I can not edit anything, I see the edit window popup but in a grayed out stage so I can not access anything in the window. As soon I click on it the edit window closes. I need to make urgent changes and hope you can let me know what I can do. I see someone had the same issue and said something about changing index z or something but I do not understand this solution.
Hey!
We are checking into this now and will have a solution up in our knowledge base as soon as we can.
Did you also click on “distraction mode” as the other user did?
Are you using Avada 3.7.1 and Fusion Core 1.6.1?
If not please update.I see I use Avada 3.6.2 even though I have automatic updates set. ALSO I use Fusion Core Version 1.5.2,it does not prompt for an update either. Yes I did click on this “distraction mode”
I now manually updated everything. Avada 3.7.1 and Fusion core Version 1.6.1 and the problem is not happening. So it was fixed already but only appeared because I did not have the latest version. Thank you for responding.
Hey!
For auto updates, you may have a bad API key because you should of been prompted for the last few updates as other users have. Try to generate a new one for that.
Glad it is resolved now!
Thanks!
I have purchased this theme I think 3 times I love it so much. But, just now I ran into a very strange problem I can not figure out. I took a screen shot of what is happening. Screen Shot
So, while I was working in Fusion Builder I got a WP prompt telling me about “Distraction Mode.” I clicked out of it and now everytime I try to edit a section of the Fusion Builder it’s BURIED UNDER the grey out area that usually is under the pop up. In my screen shot you can see the pop up editor UNDER the grey. It’s totally fine for my assistant. This thing that’s happening is on ALL MY BROWSERS. Not just one. Doesn’t make any sense and I’m hoping you have some ideas how to get rid of this defect. Yes, I’m cleared all caches as well, still doesn’t work correctly. Please help.
Thank you so much for all the purchases!
Hmmm the user above you “ThyBarth” had the same issue, we are not able to replicate but are checking into it today and will report back.
Thanks!
Are you using Avada 3.7.1 and Fusion Core 1.6.1? If not please update.
