Yup, +1 for reverting back. As soon as possible actually.
We need some more information on how this VAT change will affect teams. We are a team of 2. I am based in Greece (Europe) and my partner is based in India.
Let us know how we should proceed.
We submit 2 of our portfolio themes too!
Happy Eid Mubarak All the best
If I were you I would simply start fresh with a new design, it would take more time to correct the flaws of this one than to start a new one.
My 2 cents.
In order to have a common pricing for support, it is required that we all have a common base (support platform). We pay for a dedicated helpdesk platform and we pay for our support staff. Another author might provide support through comment section.
How can these 2 have a common pricing? The only common thing is the 30%.
Also, how will envato investigate if I as an author have indeed provided proper support
or not when a buyer files a dispute? You want access to my support platform? You want me to send screenshots of the conversation with the buyer?
Do what you do well, and let authors run their business as we know it works. Personally I do not want to be “forced” to do anything. I play by the rules, I spend a lot of time to build products that meet the approval requirements, I spend a lot of time to keep my products updated, and I feel good when doing so, because it feels reasonable. But this? Not at all.
You have many posts at the envato notes promoting an author lifestyle who “works from wherever he wants and whenever he feels like”. You need to revise them.
John / Team Codestag