Saafi how was breakfast there? Happy 1800
Enru, MfM pretty much said it right, and he knows from experience
It may take some time, but whatever you send does get looked at. Of course it’s understandably perplexing to wonder whats going on after a few days, but sometimes issues aren’t always clear cut, and one person often doesn’t have all the answers. So there’s often some communication going on before responses are issued. And it is true that the process can get slowed by many requests which are lesser priorities but still need to be addressed.
We like to to think we try our best, faster than the rest and we’ll always thank you guys for your persevering patience tooHang in there and don’t watch the pot too much
Thanks for all the responses. I always try to practice patience, and this isn’t an angry Thread. Just a concerned one. Cheers to you guys.
Though submitting my file for review was just one concern, my other concern was the response time of contacting support.
I don’t believe it should take any company a week to respond to emails. Turn around times should be within a day, or two. Maybe even having customer support chat.
After futher thinking, I do agree with you on file submitting. I just feel that it was faster when I first joined, compared to now.
Now, I only wrote this Thread to show concern and constructive critisim, not to wine and complain. I only want to better the company by giving my opinion and feedback. I believe in Envato and am proud to be apart of it.
I’ve found that a response from Envato can be very lengthy, especially with common problems.
Though I have nothing but kind words for this company, I feel as though they may have too much of a workflow due to the high volumes of people signing-up.
Uploading can sometimes take up to a few days before you hear whether or not you’re approved, delaying your work process. (Example: I submitted my first ThemeForest html template and am waiting to see if I get approved to know if I’m going in the right direction.)
Is it possible Envato is looking in to this? Are they possibly hiring more reviewers? Is it really a problem, or is this an isolated problem?
Love to hear what you guys think.
How about offering animated .gif’s to the market? There could be animated icons, logos, 3D objects, etc…
Could it be possible in the near future?
Yeah, I’ve had that problem and now I save the description as a .txt file on my HD. Great point.
Thank you for this, very cool & useful.
Maybe Envato should definately buy this from you and incorporate it as normal use?
Good question. (Thinking probably not.)
I prefer making packs of similar items also. The buyer has more options then. If you’re worried about them not buying it because it cost more I wouldn’t be worried. Nothing on this site is even close to being overpriced, everything is affordable.