Thanks for your feedback everyone, it is really valuable to hear how it is working for the people that are actually using it.
I’ve made a few changes which should address some of your concerns. An author reply will no longer bring that conversation to the top. Also, you can press the ‘mark all comments read’ button to clear the list so you will only see new replies when you next check it. That should make it easier to see at a glance if you have any new comments that require your attention.
Hmm, you make a good point. I have a fix in mind . You’ll have to wait until tomorrow for it to be deployed however.
PS: It’s not an RSS feed, sorry.
So, instead of the original order staying based on the most recent post from the buyer, it brings the comment I just replied to up to the top. Can we make the sorting only consider user posts and not the author responses or am I the only one having this problem?
I considered doing it both ways and decided to go with the simple option. I was concerned only counting non author responses as activity could be confusing. We’re open to feedback on this though.
On my dashboard’s top there are only comments with replies. All not replied comments are on the last page. Even the new ones. Is that suppose to work that way?
It’s not, no. I’ve reset the cache which seems to have got it displaying correctly. Let me know if it still doesn’t look correct.
hmm what if I get multiple replies to an old comment? will it pop to the top?
Yep. The comments are sorted by the last reply time. So a comment three months ago that gets a new reply will appear at the top.
also the right item box isn’t working, i cant zap to the next page…
Sorry I’m not sure what you are referring to. Can you be more specific?
Processing is complete, you should be seeing the most recent comments at the top now.
It’ll take about 10 minutes for the server to sort everything, and after that the ordering should be correct.
We’re about to deploy a change to the author dashboard which will display comments nested instead of inline as they are currently. This should make it much easier to track what has and has not been replied to, and which question which answer relates to.
TextMate! Or if you believe the rest of the office, vim.
Suggestion for the devs. Work on the marketplaces once a week or something like that, each time I wanna check the wiki, need a item, or need anything from the wiki, it’s offline.
Shouldn’t it be better that every change to be made at once? And we to see the envato robot? That way at least we would have access to our content when/if we need it.Just a suggestion
The robot page on the wiki is actually due to an external service dependency. Changes to the marketplaces are batched to reduce disruption and most deploys result in just a few seconds of downtime.
Anyhoo, we now have some wicked cache prefetching on the external dependency. Expect to be a little less well acquainted with our friend the robot from now on . If you do miss him, just pop back here for a reminder of what he looks like.