What do you think should contact your doctor or ambulance then close the phone for that holiday?? In my concepts of technical support, such as the doctor responsible for the patient’s associated with it. Yes you can carry notebooks with you in the car or even when relaxing on the beach … I will never forget how we provide technical support for the year 2000 and we go out for the night to the office to solve the problem with our client hosts a monthly pittance compared to the amount ..
I see in what you busy from one look to your Avatar WebSmacker.
so let me get this correct.
You believe that because you purchased a theme (which the author only gets between 50% -70% of the money minus taxes etc) that an author should be at beck and call no matter if its at 2pm in the afternoon on Tuesday March 12th or 2am in the morning on Christmas day.I can understand this when you pay $10,000’s but when the author only makes about $25 – $30 be happy to get any support.
To my knowledge that the theme owner comes on his mind and sell its own theme for $ 40 and no one deceive him, but if he said that it supports only 5 days a week in public, it is something else.
Hello …. Each piece of your theme is beautiful but everyone does not see it consistent unfortunately … tried more if allowed
Hello… Yesterday I found this one: : http://www.bluthemes.com/blog/4/the-first-year-as-a-themeforest-author I think it is very nice!
Hello For me, I think that technical support should not be linked to the holiday and do not at night or day, especially while having serious problems with the customer may cause the interruption of their sites.
Hello I recommend this one: http://themeforest.net/item/sahifa-responsive-wordpress-newsmagazineblog/2819356 Good luck Quotefish!
Hello… I want to tell you frankly, that the installation of theme is not easy and simple to the extent that it can imagine, of course, this is different from the Theme to another depending on the capabilities of the control panel theme, but in any case the installation theme in your site if you were not you have enough experience may take a day or two or more.