Actually I never check Top Authors. When I like something I just buy it. I don’t care how many sales an author has.
So, just keep uploading nice items and you will have more sales…
Im a frequent buyer here and I have got little idea about rating. What about simply add pop-up if you click on download item link where will be “hey buddy, thank you for downloading file-name . Please do not forget to rate the item”. It will be great for autor and other buyers to rate her/him item :)”. And about one start rating. If someone put one star or 3 star rating there will be a form where stays why are you discontented with the item you purchased. Simply as hell, but it can be here in year 2050 ^^
I don’t think that this is a good idea. The buyers should rate the items after 1-2 days of the purchase. They can’t rate an item before using it on their site!
I think that a notification for every item on their dashboard (as ABdev said) is the best idea. But, they must not have the option to delete/hide this notification until they rate the item!
Edit: The buyers should also leave a comment for the rating. For example why they rated the item with 1, 3 or 5 stars.
Just had a buyer contact me saying that he’s getting the Envato error page when trying to purchase Milli, is anyone else having these issues? This is a full working day for me now that it seems no one can buy my theme and that I can’t edit the theme description.
I think that you have to upload the files again! I had the same problem when I couldn’t edit the description. The buyers couldn’t download the new version or purchase it.
Let them know via Twitter or reply to the email they sent you about the problem with the description (if they have replied).
I had the same problem a few weeks ago with two of my items. Just give them some time to fix it…
I think that Envato Support means:
You can upload a theme/template in e.g. Blog/Magazine category and then release a second version of this theme which has the same design but it was built for eCommerce sites.
For example, it has “Advanced Integration” of WooCommerce plugin and focuses on eCommerce sites instead of the first version which focuses on Blog/Magazine sites.
I think that there is no problem with this. For example, there are buyers who want just a basic theme and buyers who want more features (e.g. WooCommerce) and they can pay for them.
So, “lite” version is for buyers who want just the basic features and “full” version is for buyers who want more.