Hey ultimate-w. We’re all professionals here and I’m sure we would all like to be addressed in a professional manner. Myself included.
We answer what questions we can, but we have to weigh the needs of the entire marketplace and ultimately make decisions based on that. Our product is defined by certain parameters, and a lot of times those parameters mean we have to say no to things.
Product decisions like this are very difficult, but let’s see what comes of it before we try and label it as a complete failure. Thanks!
What I want to know is what is the situation with the Request Staff Reply link?
I have used it now and 3 times in the past and have never received a staff response! Is it only optional or what?Things sure have changed. I remember times when Collis personally responded to my tweets and messages and now I cannot get an answer from the staff. I guess I will send my questions through a ticket maybe i can get an answer that way.
Rest assured that comments and discussion on this thread have been read. We may not be able to respond to every comment, but that doesn’t mean they are not being read
The sites have grown tremendously since the days when Collis could respond to tweets, but he is still very much aware of every feature and initiative we implement. And he is still a very hands on guy. But I’m sure we’d all like to see him try and work less when he goes on holiday
While I applaud the desire (we really need a merch store!), you can not use our trademarked name and logo without express permission. So the t-shirts cannot be sold. Sorry!
Please read this Help Centre article for more information on what and what is not permitted with using Envato’s brands and trademarks. Thanks!
Hello. Have you tried clicking on that item’s support tab? You’ll need to log in with the account you purchased the item with first.
Please follow the instructions provided in the support tab to interact directly with the author, where they may be able to point you in the right direction. Thanks!