This is not going to happen, however a huge -1.
Quick review time for elites means more items from elites, less from non-elites. You won’t see any new people here. We all are equal. I’d like to see better Elite program instead
And this is just the beginning. Imagine what will happen with paid support
I think it’s time for Collis to show up
@Kingdog – can you please show us a single change/improvement/discussion/thread/any other case, when you guys listened to us? You can read all our feedbacks, but you never reply back and never count our opinion.
I believe this is related to paid support packs. If we don’t like support pricing based on small item price, instead of increasing support price we see item price increased. I don’t even know how to call it…
Wondering if top selling items will have support disabled and banner saying “Item is supported outside Envato”, will they be disabled? Let’s say Avada, Enfold etc.
Nobody answers the questions. Both authors and buyers are confused, is it that hard to spend an hour and answer all the main questions? I still hope all this support stuff is not going to happen.
I’m a top buyer, for 7+ years (since early flashden days) and guarantee I’ll spend a lot less here if some money-grubbing paid support plan is implemented. Period.
I haven’t seen a Single buyer say they want this. It’s going to kill your sales. I’m one of the ‘net’s topselling people in my niche, I would never do this to my customers. In fact I do the opposite, with a customer rewards/loyalty program w/bonuses to give my top buyers.
Trying to now start charging for what has always been included will piss off us buyers, and we go elsewhere. In this economy, adding costs…really? Epic fail, just say no. Let’s focus on things that get buyers to Like you and buy more. Not alienate us and try to nickel-and-dime rip us off. You have competitors.
Also if you do this, buyers have less budget for buying from more authors, so everyone’s sales go Down. And the ‘problem buyers’ will become more demanding with unreasonable new support requests since they paid for it…it’ll magnify the problem of those who demand customization etc included…and a lot of confusion.
This is an epic nightmare in the making for authors, and unwanted cost for buyers.A better SOLUTION is to simply Communicate specific limits of what support is included vs not, to the buyers. Do a better job of helping authors Optionally sell customization services, for the small percentage of newbie buyers…but don’t FORCE everyone into a one-size-(Doesn’t)-fit-all mandatory support scheme…nobody likes it.
Thank you! Maybe they will start listen to their buyers, if they don’t want to listen to their authors.
Also, include hidden VAT which is not included to the original item price and is visible only on checkout. And paid support… So $50 item price turns into $70. This is indeed a great business model.
Off – @Envato guys, please do something with page loading time, it’s more than 20 seconds for over a month already.