KrownThemes saidWell for an author ‘listening’ means taking action
KingDog saidSayeth whaaat?! You guys never ever listen to our feedback
I can understand some of the frustration, but please don’t try and paint us with a brush that we never listen.
Of course! There’s a difference between “hearing” and “listening”
The issues is that you probably had an older version of the Visual Composer already installed on your site.. Make sure that you remove that completely via FTP (you can delete the plugin’s folder) and install the plugin version that came with the theme you just purchased.
We’ve also updated two other items – only one remaining
We’re also into updating our themes, so please don’t disable them yet
Hopefully until tomorrow all of them will be updated, we’ve already put one of our themes in the queue.
About the issue, we do use Visual Composer, but we dequeue all of it’s default plugins, so prettyPhoto never loads for our themes. But we’ll do the updates anyway.
Come on mate, your design really needs improvement. It is not anywhere near to current standards.
If you use prefix_portfolio for cpt, make sure that you give your users an easy way to change the slug. Your clients would definitely hate an URL which looks like: http://theirsite.com/yourname_portfolio/theirproject
We believe this will help reduce questions about customisation and other matters that are not strictly “item support” and better manage buyer expectations and demands.
Of course you do
Because you have absolutely no experience in creating WordPress themes and then handling support requests. That’s why you believe this.
billyf saidBut for most people from russia 59$ for regular template it’s too expensive, cause regular salary is about 300$
Each license is only valid for one domain name. So if few people purchase only 1 license (1 purchase code) and use it on different websites with different domain names, it’s not legal.
There are hundreds of free themes out there for people who do not afford commercial themes. You don’t have to steal something just because you can’t afford it, especially when there are free alternatives.
If you have a hard reject, then you cannot fix anything to the theme. It means that the theme doesn’t have the proper design quality, so you need to create another one from scratch, one which should look much better, just as the new themes published each day.