Many times I receive blackmail and 1 star rating because of customizations.
The solution is : “Be happy when your items are selling and do not care about ratings so much” There is no other solution exist.
First: Make reviews public, and allow us to reply to them or report them to remove the “revenge reviews” from customers who WILL abuse support.
Second: Provide us tools for that support. Private comments visible only for author and customer so they could send us login details to WordPress installation would be good start.
Third. Explain me please why do you take 30% from that? What you give us except the handling payments?
+1 above comment.
I hate this review/rating system. I am sure we will get a lot more bad ratings when you launch new support packages.
I already receive many bad ratings, because don’t accept customization requests. Now I will receive more because they will say we paid for this.
You should change rating system before changing support system. We couldn’t remove ratings and could not request this. I don’t want this new support packages.
+1 to bitfade. Thanks for this solution.
@rkski1224 please send a private message to me by using my profile page contact form.
Nobody stops you. You can use it but believe me you will get a lot of support request.. Like t_string errors, t_function errors… etc..
Excellent WordPress Developers + “expensive employers are not welcomed”.. There’s a conflict there. You can’t expect excellent developers to be cheap, especially for ThemeForest projects, where they can code themes themselves and earn probably more than you can offer, if you wrote that statement.
I need excellent wordpress developers too, If they are cheap.
I already updated the plugin 8 days ago. Are you using latest version=?
Today morning I receive a ticket from a customer and he/she says:
“If you created a “Featured Agents” option, then I would change my 3 star rating to 5 stars. The ability to change “Agent” to a custom name would be a plus.”
My Answer: “Sorry I am not working for rating if you want you can make it 1 but I will do it when I am available in to the next week. In addition, this proposal is not cool.”
Here is the review: http://ow.ly/3xvdgx
My theme not support buddyPress (I show this in item detail page) and not have user roles because of everything working on front end. And I get this rating.
Rating should not be a weapon in the hands of users. This is not cool.