Fantastic, Keep Up the Great Work!
It’s not fixed and i reported this to envato very early, it’s the bug with the username, somehow the username is changed to lowercase, if you click on the statement page you will notice on the address bar your username is changed to lowercase but if you change the username to the exact case you willbe able to see the statement page.
When i click on Statement i see this in URL :http://codecanyon.net/user/wordpressgurus/statement
When i change the URL to my actual username, it work’s just fine.http://codecanyon.net/user/WordpressGurus/statement
Making support optional is also a bad idea, every other buyer expects support and if they don’t get support they simply leave bad rating and there is nothing you can do about it, i think if author chooses not to support an item the ratings should be removed for that item.
I don’t think disabling accounts after not logging in over a year is going to cut it, if they don’t provide support i am sure they are logging in to withdraw the money .
Envato needs to take strict measures and warn the author, maybe they should have an option of voting on authors profile so users can vote against authors if they are not replying to support enquiries with in the certain period of time and then envato can take whatever action is needed to protect the buyers.
Usama where in pakistan?