Awesome news! ( even though I’d rather have a new support platform than new forums.. )
Available for beta testing!
Same. Before the update the app was crashing asap now it crashes after 5 sec. If you disable the internet the app doesn’t crash but it doesn’t load data
Exactly the same here, I’ve downloaded it since release but couldn’t ever test this app out even after updating. iOS 8.1.2 and I only have TF items.
Perhaps what’s unclear to some of you, is that (most of) us authors just want to leave things as they are now. It’s Envato pushing for this “mandatory support” thing, since we can’t seem to be able to change their minds, we are just asking for a way to make this sustainable.
I think that if you clearly state that the font is not included in the package it shouldn’t be a problem. It’s just like when you make the theme compatible with premium plugins but you don’t include them in your theme.
I don’t think it’s the same as the font type choice heavily affects items aesthetics and presentation. It might pass the review (which I don’t think) but it’s not good practice to me.
I still don’t get why people wants Envato to create their own support system. Wether you like it or not, it has been obvious for the past years that any change that Envato tries to apply, is slow, and i’m not talking slow as in weeks, but as in months. Imagine how much time it would take for them to create a proper support system, not just a support forum. There are plenty of dedicated web apps for customers support (helpscout, zendesk, etc…), all of them have their api, Envato, instead of creating their own support system, should just provide tools/apps/plugins/extensions for these existing tools instead of wasting resources and time on creating their own, which will most likely never be up to par with existing tools.
Simply because it’d be a much better user experience and consistency for buyers. Ever happened to receive a low rating or get a buyer upset just because he/she was asked to move to the dedicated support system? It happened to me more than once.
Since Envato wants to make this mandatory and take a (high) cut out of it, they need tools to be able to moderate this in the most efficient way, and this is going to be very difficult if every author is using a different support platform.
Sure what you say is also true, we all know this would take a lot of time, a middle way solution might be for Envato to partner up with one of these web apps (or buy Ticksy which was for sale a few months ago) and customize it to their needs, imho.
It does but it’s hidden behind a mysterious algorithm only a few chosen ones have the blessing to comprehend…http://themeforest.net/forums/thread/a-more-balanced-envato-market-important-changes/140925?page=1
It happened to me once…actually mine was accepted eventually, you’ll never know! Good luck