Posts by fuelthemes

1642 posts
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fuelthemes
says

@MVPThemes, you are beating a dead horse, that change will not happen.

1642 posts
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fuelthemes
says

Hi everyone,

Thanks for your feedback so far!

I wanted to just clarify that the price change for PHP Scripts was indeed intentional. There were many factors involved in making this decision, including the observation that buyers in this category tend to be fairly price sensitive.

We are hopeful that the change in this category will result in increased sales, and increased earnings overall.

We will be monitoring the effects of the price changes very closely over the coming weeks to ensure that things are going the way they should be.

Thanks again for your support!

I think Envato should be asking itself, why do you have $1-sensitive buyers? Are we selling fruits on highway in a 3rd world country?

1642 posts
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fuelthemes
says

Personally I’m waiting this support revolution like rain in the desert.
Lately I keep getting tons of support requests coming from people who purchased my items 12+ months ago.

And most of times is for site/plugin updates. This is really becoming unsustainable for me, having 24K+ sales on the back.
Initially I was skeptical, but last 2 months were a true bombshell under this point of view.

So: please be fast :D

So you’ll be satisfied to answer that customer’s questions for $3/ month max? You have low standards bro.

1642 posts
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fuelthemes
says

Sorry to say this, but this is the cheapest, most half-*ss ‘ed support pack I have ever seen.

LOL, buying my time for $6/mo. That doesn’t even pay for the support if you outsource it.

Sad thing is, this limits buyers to only reach us for bug-related issues which I would be happy to listen to them for free. Who would even buy this support pack?

Personally, I would be embarrassed to ask the buyer to buy a $30 support pack.

Don’t even get me started on Envato taking %30 and doing nothing for it.

1642 posts
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fuelthemes
says

Hi @andrewfreeman: Will the support packs appear separate on the statement and the CSV files?

1642 posts
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fuelthemes
says

Will the support packs appear separate on the statement and the CSV files?

1642 posts
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fuelthemes
says

You probably clicked on “Demo Content Import” 5 times?

1642 posts
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fuelthemes
says

You need to purchase your own license if you want to auto-updates for your bundled plugins.

You purchased a license for the theme, not the bundled plugin.

1642 posts
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fuelthemes
says

Anyone is working on something like this? http://www.itsjustyes.com/ – this is by far the most outstanding woocommerce experience I’ve ever had.

Looks like our notio theme :)

1642 posts
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fuelthemes
says

@chilly_orange, I have not received the invitation yet.

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